Woodbury Family Optometry

Dr. Fukuda is fantastic! I was recommended to him by a coworker and couldn’t be happier. I What’s great about Dr. Fukuda is I never feel rushed when asking questions :) He was able to thoroughly answer all my questions and provide excellent examples in doing so. His staff is great at following up and explaining any questions about insurance. I highly recommend Dr. Fukuda to anyone seeking an optometrist in OC or new to the area.

Stellar customer service!
In October of 2015 I purchased a pair of Ray-​Ban Sunglass frames and had them put in Crizal eyeglass lenses in them instead of the typical sunglass lenses. Great pair, awesome clarity. 7 months later, a scratch appears on both lenses — I have no idea how the scratch happened — and its been negatively affecting my vision for weeks. At first I thought it wasn’t that bad and I could live with it, but I was wrong. So I thought I’d e-​mail Woodbury to see if there’s anything they could do.
So two days ago, I end up e-​mailing Woodbury Optometry regarding my situation. I didn’t get an email back but instead, I received a phone call letting me know that they read my e-​mail, saw that my lenses were still under warranty, and they already ordered me new lenses and they’d call me back when they received them at their office.
How awesome is that? That’s great customer service.

Dr. Fukuda is awesome and really good with his patients. I would totally recommend him to others and he will be my permanent optometrist going forward. He does explain everything clearly and in English so his patients could understand. He meets each of our needs and is genuinely kind. Great experience !!!

This is the worst service I ever got. This is well aligned with the bad rating that other disappointed clients have posted for this business.
I set a meeting for my eye exam. The woman on the phone was very courteous. Later I had to reschedule which was easily done over the phone. However when I showed up to the appointment the receptionist notified me that I wasn’t scheduled at all for this day and time. The person who helped me with the changes didn’t updated their calendar. They did not even apologize for that. They told me they called me for confirmation (Now I was on their calendar!) But they didn’t. After all this they had the nerve to charge my eye care insurance plan for a visit and services.
I will never set my foot in this place and advise all to be very aware of this type of business conduct. If I could give a negative star rating I would.

Wow what a great place! Super friendly pretty well educated and very helpful and overall just a nice place that you feel very at home. I would happily recommend to any of my friends!

Love this place! Dr Fukada is amazing. He tells you exactly what he is doing and gives you very clear directions, straight to the point.
Hours are great and staff is wonderful. The place is very clean and efficient so you are in and out with no long wait times.
I would highly recommend this place for all your optometrist needs!

Amazing!!! This past year I learned that my eye doctor who I had been seeing for over 8 years decided to move to Florida. So I was left to find another eye doctor. To be honest I did my homework and I even visited the offices of numerous locations to not only learn more about the doctors but the staff as well. I found another doctor who didn’t miss a beat. Dr. Ken was so thorough in his procedures and the staff is amazing. The selection of frames even beats my old office. I highly recommend Woodbury Family Optometry. Simply the best!!!

Dr. Ken is awesome! He took the time to explain everything and literally answered all my questions. He really knows his stuff and it’s easy to tell he enjoys doing what he does.

Dr. Ken is fantastic. We took our 8-​year old son to see him, and he explained everything to us, and our son, in clear terms, without being condescending or oversimplistic. This was our second visit, and it was just as positive as the first. My husband and I are both scientists in the retinal disease field and Dr. Ken is obviously knowledgable and patient-​oriented. We had a great experience there, and highly recommend WFO for kids — for adults, too!

Dr. Fukuda seemed like he was in a bad mood everytime my husband and I saw him. When his staff messed up on ordering our glasses, their excuse was that the employee no longer works there. We came here based on the great reviews but after our experience we will not be coming back.

What a great Doctor and very professional staff.
I would recommend them to any of my friends. I’m going to give them 5 stars.

After years of cursing product manufacturers for making their labels smaller and smaller, and facing the prospect that my arms would soon not be long enough to hold a bottle out far enough to read, I realized that I needed to get glasses.
Dr. Fukuda and his staff were both knowledgeable and professional. They tested my eyes using advanced technology to not only determine what prescription I had, but to detect any potential problems with my eyes. I really like the fact that some of the machines he used can detect potential damage in most of the eyes, where a traditional method can only see the center portion. Because the machine captures an image of my eye, he can compare it at subsequent exams to detect any changes.
Dr. Fukuda really took the time to explain the test and the results. His demeanor,. while professional, was also friendly. He took the time to address my questions and concerns, and never made me feel in a rush. I like that he gave me two different options for treatment, and explained the pros and cons of each.
Woodbury Family Optometry had a nice selection of frames to chose from, and one of the staff offered his help. The glasses were ready in a few days.
Overall a great experience.

This was my first time going to an optometrist outside of my family one from back home. I’ve been with that optometrist for 10+ years so I was nervous to go to a new one now that I’ve moved cities.
Dr. Fukada was really great! Very professional, to the point, and friendly. He was also patient with answering all my questions and concerns. Everyone in the office was really great and wasn’t pushy at all with doing extra tests or spending more money on frames. The optician (is this the correct term? haha) who helped me pick out my frames was AWESOME! I don’t remember his name, but he was really great to connect with. He helped me pick glasses that fit my face (I was really self conscious) and was really understanding with my indecisiveness. I felt like I could trust him not to sell me frames that didn’t look good on me! Would definitely recommend him to anyone who is looking for new glasses!
The whole team was also really understanding of budgetary needs and everything. Great office! I feel less stressed now that I know I have a great optometrist office in Irvine.

Dr. Fukuda did a great job! They were very nice and friendly! The staff was very helpful at giving me their opinion on which frames to choose! I am a new patient to this office and my first experience was very good! I will say the check in process is very quick and I didn’t wait long to see the doctor. I would recommend this office to anyone!

Took my child here for a first visit based on positive reviews from Unilocal and it was not a pleasant one.
I do not recommend this office for children clients.
From the moment we entered this office, it felt awkward. The front desk was not welcoming or attentive. I had to initiate that I had arrived for my child’s appointment and needed to check in. After checking in and waiting, my child and I helped ourselves to their kiddie table and box of worn down toys.
Once the tech was ready for us he brought us back for the first step which was the eye pressure machine to where you look in to focus on the barn/​farm house and then suggested that was enough of that one area. He didn’t seem to have much experience with children.
Then came the most awkward part… meeting Dr. Fukada. He enters the room and introduces himself to my child in and I in adult type introduction. He also explains things to my child in an adult manner to where it’s not very comforting.
In my opinion, he lacks the experience and technique in working with children. He did seem knowledgeable, however he showed frustration and impatience during our visit which left such an awful feeling among my child and I.
Just as I’ve found there is a huge difference in a pediatric and an adult dental office, I feel the same with an optometry office. I’m in search for a more experienced pediatric optometrist.
We will not be returning!

We recently moved across country and I needed a new eye doctor. I’m used to an ophthalmologist, but needed a new prescription fast. I was very impressed with Dr. Fukuda. He had all the latest equipment and was extremely thorough. I will definitely be returning and recommending Dr. Ken!

Dr. Fukuda’s office has great hours and super friendly staff. My family has been going to the office for several years and we have been happy with both the adult and child eye care provided.
My daughter’s has been experiencing rapid growth for several years. Last year, Dr. Ken suggested we order replacement lenses instead of trying to sell us another frame. This year, the staff called the lab so that we got replacement lenses under warranty without added expense. The experience proves to me again that the entire office puts our best interest before their profit margin.

Not super impress with front office service. The doctor is knowledgable and pleasant. The staff needed a lot if reminding to email contact prescription, receipts and rebates. These items should have been attached to the contacts that I ordered when I picked them up. I shouldn’t have to call and ask for it several times. Unfortunately, when dealing with an optometry office, it’s not only the doctor but the staff that makes a big difference in service. Even though it’s convenient to have a neighborhood optometry 1 mile from my home, it’s not worth it when the service is poor. I won’t be returning!

Front office woman is terribly rude!
I made my appointment and was told I need to submit my insurance card ahead of time, which I forgot to do. They called Fri after 5pm & left a msg to let me know I’d have to pay cash if I still wanted to keep my Sat appointment and to let them know if I will cancel. I returned the call and spoke to a guy who told me I could just bring a printout from my insurance company website showing I have 1 eye exam covered annually & that it wasn’t used yet; no problem at all.
I get there Saturday, and they wouldn’t accept said printout as documentation. The woman who made my appointment & left the message was awful! She said the guy gave me wrong information. She was aggressive & kept interrupting me saying loudly, «I told you… I told you… I told you.[ahead of time that I needed to pre-​authorize].» (Authorization can’t be done on a Saturday).
Of course sometimes mistakes happen & a business can’t always stand behind what their employees say. I would have been fine if she was apologetic, rather than hostile. I have pretty thick skin, but this lady was hating life/​power tripping & taking it out on me.
Very unfortunate because it sounds like Dr. Ken is great. I won’t be back.

Thank you Unilocalers for this recommendation! After reading the positive reviews, I decided to come here for my annual eye exam.
Love Dr. Ken, love his team. I’ve never had such a comprehensive eye exam that examined the health of my entire eye, and I love that I didn’t have to go through the uncomfortable process of getting my eyes dilated. He takes the time to explain what their looking for in these eye exams, and educates you on the health of your eyes.
I was nervous about their frame selection because it looked like a smaller establishment, but upon walking in I realized I had nothing to worry about. They carry a range of frames in different styles, price points, and designers (I walked out with some gorgeous Prada frames!). The lovely ladies who work here are very friendly and accommodating, and give you great advice on picking out the perfect frames for your face. I had no issues with billing or shipment, and they are very straightforward with the prices and what you can expect.
Thank you to Dr. Ken & his team for making a usually uneventful «to-​do» fun and educational!