I’ve been coming to Dr. Grennan for years. She seems to train other chiropractors because I never see the same one for long. However, I always have a good experience and they are usually able to schedule me for the same day. Let them know up feont if you’re a hard one to crack!
Kristen D.
Évaluation du lieu : 1 Plano, TX
Worst chiropractic experience ever!!! It’s a great location, the office is fairly well kept, but the staff and treatment is not worth a dime. I was greeted and seated at the front for about 10 minutes waiting to be seen, which isn’t too bad. I was taken back to a partitioned room. I was being worked on by someone that was being trained. The guy was nice enough, but didn’t seem very sure of what he was doing and I was already nervous. An X-Ray was never taken to see if there were any issues, the only first time exam I received was to see if my head had good rotation and whether I could lift my arms. I was then adjusted. The adjustment went fairly well. I was then placed on this water massage table… what a waste of time. :/I am pretty sure the massage chair at the nail salon are better. I was then sent on my merry way. Typically, when I have received care before I went through several steps of care before walking out the door. Sometimes, a mini massage, a roller bed, or hooked to a muscle therapy machine. I was billed $ 352 for once office visit. This is absurd for a chiropractor. Without insurance I have never paid over $ 100. SHOPAROUND!!! I paid my $ 108 agreed upon amount at the time of the visit. Now, 3 months later, I receive another bill for $ 10. Really?! U received $ 108 cash and now u are billing me for $ 10. You send your bill without an envelope o return payment or a payment slip, but somehow you expect me to be okay with this?! I called to speak with the staff about writing off the additional $ 10 as I paid the agreed upon amount the told me when I came into their office, which was already $ 20 more than my regular place, but they were close to my work. They lady told me that had met their write off quota for the year… what a bogus answer. I spoke with the accounts payable manager, who apparently sees patients as well… weird…she was extremely rude and threatened me with collections if I did not pay the $ 10. I would stay far away from this place.