At first, my relationship with the staff at Foxborough was a kind and exciting one. They were forefront and honest about their pricing and leasing terms. Whenever there was a maintenance issue, they were quick to resolve it. The apartment was what I was looking for at a value price. That all changed when it came time for renewal. Initially, I wanted to move into one of their townhouse units once my lease in my 1 bedroom expired. Turns out I had to pay $ 200 just to transfer the lease into the new apartment, plus whatever fees associated with signing a new lease at the end of the original lease. I decided I wanted to look at other apartments before making my decision and in between February and April I visited their leasing office 6 times to gather information on the potential moving out process. Things really got sour when I did find a new apartment and went in to extend my move out date(May 3rd) for four days. Turns out I had to give them a written 60 day notice of when my move out date will be, apparently a verbal move out date wasn’t sufficient in the previous 6 visits, and not ONCE did they mention this in those previous 6 visits. Basically this shady enterprise waited until the last possible minute to inform me that I had to submit a written 60 day move out date, even though I specifically met with their staff the last 4 months to settle the moving out process. I would be wary of this apartment complex, they really only care about your money, not optimal service and they will do whatever they can to ensure they coffers grow even if it means risking your service. The ironic thing is they claim they are a «top-rated» service… We’ll see about that. Oh yea, a post-script, for the last 10 months I have been having persistent clanking noises associated with their outdated water plumbing that they said they couldn’t fix.
Tim C.
Évaluation du lieu : 1 Mansfield, TX
I moved and left a forwarding address on the day I moved out. A week later they called and tried to get me to pay them for moving expenses without having ever sent me a bill. They claimed that they didn’t have a forwarding address. I gave it to them again. A week later I got a call from a collections agency but I still hadn’t received a bill. I told the collections agency, my address so I could see what I was being charged for. Still didn’t get a bill, but continued to get harassing calls.