Did a prepaid contract for a year but they still continue to show up without notice after a year and bill us for it. We had to contact them twice over a month to get our account terminated. Not worth the trouble in my opinion.
Stephen M.
Évaluation du lieu : 3 Denton, TX
ok when not happy they have returned. But i had a guy call me after i had an extra service saying my credit card info was not correct, they charged the other service without a problem. I didnt appreciate the guys attitude on the telephone almost like i was scamming them. Today they treated my lawn and did not call ahead. They are OK but I think I am going to use a different service in the future.
Karolyn D.
Évaluation du lieu : 1 Fort Worth, TX
Our first service guy calls me ahead of time before he arrives, which is a plus because I didn’t want the dogs around any chemicals. Come to find the service guy arrives to tell me I need to water my grass longer and then leaves within 10 minutes of arrival. Invoice says fertilizer and insecticide was applied but I did not see him around the lawn long enough to believe my grass was fully treated with said products. Will not be calling them back again.
Remy H.
Évaluation du lieu : 5 Frisco, TX
When we first moved in(June of 2014), our yard had full of weeds and everything was overgrown — it looked good from far away as the previous homeowners had just cut it and turned the property over to us. The lawn was cut by Tee Up for about 6 – 7 months and my family and I personally took care and maintained the property(weeds and overgrown bushes). In November of 2014, I hired Top Turf for continuity of care; the guy kept saying to give it more time and that I would not see immediate results(I understood the process, so I gave it more time). Because I did not see any result in the 4 months with Top Turf, I hired True Green. The same goes«true» with True Green(4 – 5 months with them was worthless, also no result; not only no result, my yard has become worst and a nightmare to deal with. Their Manager paid our lawn a visit and was nice enough to leave his business card. When I called him, he said they did not have the chemicals required to kill the type of weeds we have(in a nut shell, short version of our conversation). So the point to my comment is this: We purchased the home due to the size of the property. We utilize the outside almost as much as the inside. We also just got a puppy just recently, so every hour on the clock someone is outside to take the puppy out. I AMSOTHANKFUL to GECKOGREEN – we have noticed, in one application, the difference in our yard. Even with all the rain that we have had, those weeds are dying after the Gecko Man’s 1st visit. We are greatful and appreciate you and was so glad I spotted your Gecko truck on the road(that’s how I discovered your phone number) and I’ll honk next time to show my appreciation to your superior service. Thank you, thank you, thank you. After trying 3 Lawn & Service companies, we finally got it right. Double G was the ONLY company that was able to eradicate our lawn’s weeds.
Shazia A.
Évaluation du lieu : 1 Allen, TX
Sales person walks up to my door, which was annoying. I listen to him because my lawn needed weed control, after which he wanted my credit card information I said I will pay by check if needed then he wants me to talk to someone on the phone for confirmation which I refused and he looked a bit annoyed, I told him you are asking for too much trust you just walk up my door and you want my credit card you want me to talk to a strange person on the phone that’s what made me really uncomfortable. I told him to email whatever we were going to arrange. Later I decided to cancel which they did easily.
Queen V.
Évaluation du lieu : 1 Denton, TX
I have never been so offended by a door to door solicitor with your company. It is Saturday 3÷13÷15 afternoon 12:30pm I open the door and your guy(heavy set, tall, African American man) starts his speech and I say my husband has a guy already but I will take a card. He keeps selling me and I keep saying my husband handles all house business. He keeps trying to sell me and then says the most racist comment… he says«he may have Hector or Jose or someone doing the lawn but» I slammed the door in his face! I am Latino and I am totally offended and because of this man I will NEVER do buiness with your company. He should be ashamed of himself and the worse part is my 10yr old daughter was standing right next to me. I will also be telling neighbors not to do business with him as well. please stay out of our peaceful neighborhood & I hope to God u reprimand this man for his behavior.
Jerrod P.
Évaluation du lieu : 5 Highland Village, TX
Great prices and service, couldn’t ask for better!!!