Tylock Eye Care and Laser Center

I thought these guys did a poor job communicating the pricing and the process seemed like a lasik mill. Would not recommend these guys under any circumstances.

I had the LASIK procedure done about 3 weeks ago at Tylock. I went in on a Tuesday for the initial evaluation and that Friday ended up having the procedure. The whole process from the initial evaluation to the day of surgery and then the 2 follow up visits I’ve had have all gone very smoothly.
I’ve heard some of the other big name LASIK places in Dallas feel very much like a «cattle call» and an assembly line. This was not the case at Tylock which is why I felt so comfortable with my choice to have LASIK done at Tylock.
The part I was most worried about was the actual procedure itself. Someone «cutting my eyes with a laser» just didn’t sound too comforting. The day of the procedure was a piece of cake. You can take a valium which helps calm the nerves a little bit. When it was time to actually time for the procedure I was pretty mellow and the actual «cutting» was no big deal at all. No pain, no discomfort.
In the surgical room is the only time you’ll see Dr Tylock which might bother some people but I was fine with it. You have other doctors doing the initial evaluation and subsequent follow ups.
The staff was cordial but not overly friendly which is why I’m not rating the office 5 stars. Most everyone I interacted with was all business but cordial. Again, not that big of a deal but the only reason for the 4 start instead of 5.

A review of Tylock Eye Care should really be split into two categories: Customer Care and Medical Excellence.
As to the former, most other reviews referencing the «factory-​like» feeling of treatment is spot on. Upon the initial exam as well as on the day of the procedure you see a host of staff and doctors. A few of the doctors and staff were outstanding, friendly, and helpful. However, several seemed to really rush you out of the room, explaining incredibly quickly or not at all. For example, I was never told that my eyes might bruise/​hemorrhage the day following the surgery (that was a bit disconcerting waking up to unexpected bloody eyes). Nor was I asked if I sleep with my eyes very slightly open (this affects some 10% of the population) is apparently important to know as post-​op care treatment is different (they put in protective contacts, etc. the night following surgery).
The day of the surgery also feels a bit like you are being herded around rather than cared for. This is the general sense I got prior to coming here and it was confirmed by my own personal experience. This does not mean that the medical execution was substandard; however, given that we are dealing with vision, it would be nice to feel a bit more in the loop on what is going on.
Again – I must say – several staff members and one doctor in particular were very helpful. But most seemed to be focused on rushing you in/​out as quickly as possible.
As for Dr. Tylock himself, he is personable and helpful. However, your contact with him is limited to the when you walk into the actual operating room and the few moments you have the procedure done.
As for the second category, Medical Excellence, the Lasik thus far seems fine. The procedure has become quite common-​place over the years and thus I would be concerned if it was otherwise.
Overall – The Lasik procedure worked, but given the wide range of medical facilities that perform these operations now, it would be nice if Tylock’s office placed greater value on customer care and relations than it currently does.

I waited a few months to write a review on purpose. I underwent LASIK a little under four months prior and my vision is still amazing. 20/​15, yowza!
Dr. Tylock is nice/​professional and everyone who works there made the entire process easy! Best decision I’ve ever made and I definitely don’t miss my glasses.

I had an EXCELLENT experience from the first day I walked in the door to the day of my surgery on 8÷22÷14. Technicians, Dr. O’Keefe, and Dr. George, who performed my surgery, are top-​notch! I can’t thank them enough for finally being able to see ²⁰⁄₁₅ for the first time in my life. It’s incredible!
I was a –5.75 in both eyes (in contacts). I had no discomfort afterwards and I was able to see almost perfectly the moment it was over. I went home and slept 7 hours straight (after a sleeping pill they gave me). I woke up seeing crystal clear without glasses and contacts for the first time in — never! Amazing!
Getting LASIK was the best decision I ever made. And why on earth didn’t I do it sooner? At Tylock, you are in good hands. There is absolutely nothing to worry about. DO IT!

Noticed that Dr. Tylock only had a few reviews, so I thought I’d throw my 2c in.
I had my procedure done recently on 06/​13/​2014 and I’m very happy with the results. Drove around a bit today with my sunglasses on and I could actually spot individual leaves on the trees as I was driving by. My vision has never been this good, even with contacts and glasses. The process goes something like this:
First, you call and schedule for a consult. This consists of a few eye tests and lots of lights and gizmos pointed at your eye to make sure you are an ideal candidate. There are 2 phases to the consult. The first phase is free, and requires no commitment. If you feel like proceeding further, they continue and perform more detailed tests, and this requires putting $ 170 down, which is subtracted from your total due. The entire process is relatively pressure free, and they are very upfront with you on when a down payment would be required.
Once they are sure you are a good candidate, you schedule the date for the actual procedure. On the date of the procedure, you do a little paperwork, get some more consultations, and then are guided into the operation room. You lay down in a chair while a technician places what seems like half a dozen different drops in your eyes until the doc is ready for you. While I was waiting, I could overhear someone else having the procedure no more than 10 feet from me. Once he was done, I was next up.
I did feel a *bit* like I was on an assembly line, and I didn’t meet doctor Tylock until 10 minutes before my procedure (and this was while I had my eyes totally shut). I actually didn’t even get a good look at him until AFTER my procedure was done. But frankly, I don’t think there was anything the office could have done any better to alleviate this, short of seeing way less patients. Everyone was really friendly and I can’t complain about the people or the results.
Oh and a quick tip: They will offer you some Valium before the procedure to calm your nerves. Even if you feel comfortable, I would suggest taking the Valium. I felt perfectly calm before the procedure and thought I wouldn’t need it, but I really wish I did when it started. There really wasn’t much pain, but there was definitely a bit of discomfort/​pressure on the eye during the procedure. That + the smell of your own corneas burning off from the lazer can definitely make even the most stoic of us a bit queezy.

I CAN SEE! It took me almost 20 years to find the courage to do lasik and Im glad I chose Tylock. Great service, very friendly and smart staff. All my questions were answered. Everything went as they said. My only criticism would be the need to do phone calls to remind folks about follow up visits after the initial ones. The experience was amazing. Choosing Tylock was the best decision I could have made.

Getting your eyes lasered is no joke! I’ve done a lot of research with pricing and reviews for LASIK centers all over Dallas, and I’m glad I chose Tylock.
First of all, while there are plenty of specials and promotions, I don’t think finding the cheapest deal is the best when it comes to your eyes. I’ve got my eyes done for a total of $ 2900 (I paid the cash discount).
Tylock DOES price match other doctors, and has prices that are normal within the national average cost of LASIK per eye. He falls under the 40% range of all doctors to charge $ 1500 – 2000 per eye.
I think all LASIK procedures are relatively the same across the board and there will always be minor risk involved. However, I went with Tylock based on how comfortable the environment and his staff made me feel.
Not once was I ever pushed or pressured to go on with the procedure. I never felt like I was being sold something (and I HATE when people are pushy and say they are the «best in Texas» or some shit like that). I was always treated with respect and courtesy from each of his staff. All questions were answered until I felt right, and I was repeated my post-​op eye régime many many times until they felt like I got it right before I was on my own. The optometrist also made me feel at ease because she double-​checked the prescription of my eyes to make sure Tylock had accurate numbers before he began.
The only reason why I gave Tylock 4 stars instead of 5 is because I wish he gave more attention to his patients. Before I went in for the procedure, they wrote my name on a name tag so the doctor can identify me. That wasn’t a good feeling because it felt impersonal. Here I am, trusting this man to cut my eyeballs, and he doesn’t even know my name until the last minute. And I think I spoke to him for less that 5 minutes. Yeah yeah, you’re a busy man and have many procedures to do, but it wouldn’t hurt to walk around your office and check up on people.
But he did the job and I’m happy.

Nobody’s perfect, but they do a great job of making you feel comfortable with a procedure that can be stressing. Went here for my LASIK surgery because they did such a good job of being patient with me and my questions. Never felt pressured or rushed and never felt like I was just a number with them either.

These people are great! Very professional. Great customer service. I have ²⁰⁄₁₅ vision now! Awesome! Worth every penny!