Used Appliance Store

My washer and dryer purchase from last year is still performing perfectly!

I went in to have a washer & dryer set delivered to my new apt. They showed me a nice set BUT because they disassemble and clean/​rebuild EVERY item they sell I will have to wait a few days which is FAR better than someone that just sells you a used set that is labelled refurbished but isn’t. The owner showed me the before and after pictures of what exactly he does to get these appliances so clean and refurbished inside and out that I have to say he really cares about his reputation. The before pics were disgusting because the sets he takes in are never cleaned (as you know since you probably have never torn down and cleaned your washer & dryer before… who of us has).
The after pictures were amazing. This guy goes through these things with a fine toothed comb and really makes them like new again. He then offers a free 90 day warranty and offers a 4 year warranty. The place isn’t your typical new store showroom, it’s a repair shop so don’t think you are buying a brand new set at Sears guys… what you are getting is a great price with delivery, set up, and all new hoses and the like. It will cost you more than the other guys who just clean the outside and leave you guessing if your purchase will last (and if they will take care of you after the sale… NOT). This guy WANTS his equipment to service your needs for many years to come.
He also was telling me what brands are not engineered right and prone to problems which is why he won’t sell you those brands. I had no idea that there was a difference. He showed me in the before pictures why the machines got so dirty and advised me how much soap to use and a few other pointers that I didn’t know about that will keep the machines working longer and better overall. This guy is the real deal and it shows in his enthusiasm about his trade. I’m happy that I read the reviews here on Unilocal BEFORE going out and making this purchase. I know that these machines will work perfect and if anything goes wrong he will take care of it.
As a side note I told him I may be moving out in 11 months and where ever I end up will probably include the washer & dryer (or not but no worries now) and he said he’ll buy them back (which saves me time listing them on craigslist) which is an awesome deal. All I can say is WOW. If I ever need to have a machine fixed I wouldn’t hesitate for a second taking my appliances to this shop for repair. So in conclusion… look no further… you have arrived!

My washing machine stopped draining on Saturday afternoon, I assumed the worse since I bought it used, and have had it over 10 years, and the original owner had it for years before, including time out in a yard out of use. I stopped in after 4 pm to Used Appliance Store, Kenneth was awesome. I explained my problem, he knew how to fix it. He came out that evening and got me going. I was resolved I was about to have to purchase a new machine, but he saved me time and money, not including that, he gave me tips on how to prolong the life of both my washer and dryer, and told my boyfriend, after he described his machine issues what the problem is. If you need honest, fast service this is the place togo!

One of the most honest business entities. Look no further. It may be little pricey but buying used items is a big risk and these folks make the entire experience smooth. I won’t say they sell used item, they actually sell REFURBISHED item. Bought a Washer, Dryer from them. They missed to do something, when I called, they came back took the unit back to their factory, worked on it and returned the next day. There are places that won’t even pick your call !
Gives you a great peace of mind.

Washer, Dryer, and refrigerator. Top notch quality and installation. I recommend these guys wholeheartedly! They break down the appliances and make sure that they are put together well and are free of debris (especially washers and dryers!). Thanks for everything–

Needed a new washer, well a used one really due to money. Searched and searched until i found this place! Great appliances and even better prices. These guys know thier stuff too. Very knowledgeable and friendly. They delivered the washer all the way up to my 3^rd floor apartment and even hooked everything up and made sure everything was good. If im ever in need of an appliance in the future I will 100% be back here!

The people are fine, but the store is filthy; the inventory is lacking and if you’re sensitive/​allergic to tobacco and cigarette smoke, you’re gonna have a bad time.
The prices aren’t bad, but they are beatable.
If they could just clean up a bit, it’d be easier to give this place a better review. The people really do seem nice, but you can’t accurately grade their sales service when they don’t have many choices for the appliances you came to buy. :/

My roommate and I purchased an Admiral washer/​dryer set late in November, and that was actually a buy-​back from a previous customer. Yes, that’s right, whenever you need to move out of your place and have nowhere to take your washer and dryer to, they will buy it back from you. The washer and dryer have been running great since we purchased it, no complaints at all! The washer is a lot louder than any washer I have heard before, almost to the point that I think that a piece is going to go flying in the air, but it sure does do a good job at cleaning! These guys take pride in what they do and made the whole buying and delivery side of the deal real easy. I look forward to doing business with these guys in the future

My ex and a I recently split up and he agreed to buy me out of our house but wanted me to move out within a week. I found a rental the same day (Monday) but needed a fridge and washer and dryer fast especially since Christmas was just over a week away. I also wanted a newer smooth top stove to replace the landlord’s older one. I searched online for used appliances and immediately went to this store Wednesday, December 17 after reading all the phenomenal reviews. Kenneth took the time to explain to me about washers and dryers and also their process for completely cleaning and refurbishing them before I chose a white Whirlpool set similar to a lot of the other user photos for $ 450…yes the whole set! I then chose a Kenmore double door fridge with icemaker and water filtration for another $ 450! Finally I asked about the smooth top stove and Kenneth had a black one but I wanted one to match all the other white appliances… he said they didn’t get them in often but he would call me if he got a white one. I then sat down to do the delivery paperwork with «Kid» as Kenneth called him… I can’t remember his real name. I again asked Kenneth if he would call me if he got a white smooth top stove and Kid told Kenneth they did actually have one in the store in a corner! Kenneth found it and gave it to me for $ 300!!! I paid a total of $ 1385 which included aforementioned white fridge, washer/​dryer set AND smoothtop stove plus tax and NEXT DAY delivery to me in North Fort Worth (Keller area). Kenneth asked that I send them photos of the outlets for the dryer and the stove because they provide the electrical cables and dryer vents (for anyone who has never bought these items they usually run another $ 30 or so each). The appliances were delivered the next day by one awesome deliveryman/​installer (I forgot his name) who took great care to make sure everything was installed and working properly before giving me great info about maintenance of each item! He also had a great convo with my daughter about Captain America (as she loves Captain America and he was wearing a Captain America tee shirt) and Guardians of the Galaxy. The store provides a three week warranty for free and then you can also purchase an extended warranty but appliances are normally covered under most home warranties so I declined. Everyone at the Used Appliance Store made this a wonderful and painless experience and I really appreciate them helping to make this a truly Happy Holiday!!!

Not just a store — they do repairs, too! Michael came to my apartment and repaired my 20-​year old washing machine. He did a great job! I highly recommend them!

There’s a reason this place has such good reviews. They make the rest of the used appliance industry look like a joke. If you’re searching this review, then you probably have already figured out that the guys on Craigslist that drop off W/​Ds for cheap don’t stand by their warranty and will block your phone number in their disposable phones as soon as the machine is dropped off.
This place, by contract, is a family run business– these guys are honest, sincere, and know their craft. You’ll pay 15−20% more here than you will on Craigslist, but your W/​D will be in functional order and clean from the inside out. They take apart, clean, sand, paint, and test every W/​D that comes through their door. I wish more places were like this one.
I took off 1 star because they were quite rough with the units during delivery/​installation. I would have preferred more of a white glove feel to the delivery.
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Edit 9÷7÷14 — Washer stopped draining. I called the shop, guys came out the next day, fixed it in 30mins, and no charge because it falls under warranty. I got to see the inside of the unit while he was working on it… and it looked new. These guys really do fully refurbish the unit.

Best experience, ever.
Went in blind, but left with crystal clear vision… A great idea of what I wanted, or needed rather– what worked for my new setup and what didn’t– and a great take home price for a sexy black fridge & a washer/​dryer combo. To top it all off, Michael even gave me a lesson (well, a few actually) about washer/​dryer maintenance and restoration. I walked away with knowledge, delivery & installation peace of mind and a trusty new resource.
That was all in my first visit.
The next day, I realized my appliances & kitchen as a whole would be much more appealing with a white fridge (some might call this buyers remorse). «Uh-​oh. This may not go over well…» I thought.
I was totally wrong. Kenneth saved the day! He made me feel at ease about changing my mind & even helped me pick out a white fridge that was just as sexy, if not sexier than the previous fridge I’d selected. Who says sequels suck? :)
The staff is easy to work with & they listen. Jazz, Michael & Kenneth are all top-​notch humans.
Bottom line. I couldn’t have asked for a better experience during a stressful time & new transition. I will always go back.

J Marshall
I had recently purchased my washer/​dryer from Used Appliance Store in Irving, TX. The store is no Conn’ s or Sears, and the appliances are not what you would have expected, but once they are cleaned and repaired, and I mean taken apart and cleaned and repaired, they look like you just had purchased from one of the larger stores. They take pride in their work and when I had received my W/​D they had looked totally different then what I saw in the store, they looked like NEW. Kenneth was very knowledgeable about the appliances and his customer service was extraordinary. The delivery was smooth and they also gave me some very valuable information on how to take care of my W/​D. I would recommend Used Appliance Store in Irving, TX because they stand behind their appliances. Thank You!

I highly recommend Used Appliance Store for good deals on washers/​dryers/​refrigerators. We visited the store looking for a refrigerator and set of W/​D for our new house. Kenneth offered us a very good deal so we ended up buying both the refrigerator and the set of W/​D from him. Extremely impressed with the level of customer service they provide. Even more impressed by the professionalism of the guys that delivered the products. We booked the delivery on the same day that we were moving in to the new house, so it was already pretty chaotic, but the guys arrived at the exact hour that we wanted them to, and just made the moving process much easier!
Don’t be fooled by the modest storefront if you decide to visit, it’s the physical products and services that really count! Again, highly recommend this family owned genuine business!

Kenneth is an outstanding resource that has helped us tremendously. We called around looking for a good deal on a new washer and dryer set for a needy family we adopted for the holidays. Kenneth went above and beyond and donated the set for our family, completely free of charge! Before handing them over, he meticulously looked over both units and replaced the needed parts. Then he even delivered them for free to Sachse, TX. I would recommend this business and his very nice crew to anyone I know. Thanks, Kenneth!

He was very friendly and genuine. He helped me find the perfect washer and dryer within my range. I paid $ 400 for a ken more set. Once they inspected and cleaned up the outside it looks like a brand new W/​D. I am definitely glad I purchased from him and will gladly send anyone his way. He even gave me tips to help prolong the life of mine. He wasn’t just another salesman tryna sale me something. Thanks Unilocal the reviews are right on point!

We just bought a new house and needed to buy a new fridge to go with it. We saw the good reviews on Unilocal for this store and decided to give it a shot.
Don’t let the simple store front fool you — the deals inside are very, very good. We got a 20+ cubic foot name-​brand fridge with ice maker for under $ 300. Granted, it wasn’t the newest model, but it was in great shape and is perfect for what we needed.
Also, when we talked to the sales guy, he said that if we wanted the fridge, we should get it because things don’t last long around there. We went and ran another quick errand and came back a couple of hours later, and there was a customer sitting there contemplating buying our fridge already! I *actually* said, «We want the fridge — we’ve got cash in hand!» They hadn’t even had it long enough to get it fully refurbished, so they kept it for about a week before delivering it a few days ago. Kenneth made sure that the fridge was clean and functioning before he sent it out the door. Long story short, if you like something, you’d better buy it right then or it probably won’t be there when you get back.
I wanted to make a couple of quick clarifications to Amber S’s review. You will get 10% off if you pay cash in full. However, the purchase has to be $ 400 or over. Our fridge was so cheap that we weren’t able to get that deal. Not a bad problem to have, in my opinion. Second, the delivery in the Irving city limits is only $ 40.
Seriously, if you need a new appliance and want a screaming deal, head over to Kenneth. Tell him Unilocal sent you — he seems to like that!

Here is my long over due follow up. 2012 — I purchased a washer/​dryer set from Kenneth, and as you can see with my previous review I was thoroughly impressed with Kenneth.
Not only did the set work fabulous, I moved out of my place and needed to sell it. I remembered Kenneth telling me that he would by the set back from me if I ever needed to sell, so I gave him a call. Instead of him buying it back from me for cheap and then making money off of it again, he told me that «he is the last resort», and that I should try selling it on craigslist first to recoup my cost, and then come back to him if I run out of time.
Now this is not something that someone tells you if they are just looking to make a quick buck off of you. I was really appreciative and took his advice. I only had a week to get rid of it but I listed it anyway on craigslist. What do you know, I sold the set and was able to recover a good amount of my cost.
I’m back today :) ha! Due to unforeseen circumstances I am now needing another set (as I did not think I would be needing them, which is the whole reason I sold them).
However, now I am in need of a Refrigerator and Microwave as well.
Because I needed a refrigerator fast I started searching craigslist. I stopped by a store that advertised used appliances. I was not impressed. The guy basically just tried to sell me any refrigerator he could not listening to what I needed. I quickly left and I waited the entire weekend (without a fridge) just so I could go back to Kenneth.
I arrived and of course Kenneth took really good care of me and not only did I buy a washer and dryer, I purchased a Washer, Dryer, Microwave and Refrigerator.
There are not many genuine and kind people out there that really care these days, and Kenneth really is one of them. If you think for a moment that having 5 stars is impossible, or a scam, think again. Kenneth is someone that you quickly learn you can trust, and someone that is not going to try to just make money off of you. The stars just speak for themselves at the quality you get when you purchase from him.
P. S. If you didn’t know, if you ever need to sell your washer/​dryer etc. and purchased the warranty, he honors it no matter who buys the set from you, so it transfers over to the next owner, just hold on to your paper work.
I recommend Kenneth to anyone and everyone.
Can’t wait to get my new appliances!

Got a great deal here on a used, full-​size washer and dryer. They delivered next day and set everything up for me. After about 2 – 3 weeks I noticed the washer rotor was not spinning and called them. One of Kenneth’s guys came over within 24 hours and fixed it at no charge. It’s been about a year now and the things run like new. The dryer finishes its cycles very quickly. I’m very happy with the deal I got on a quality set of appliances.
Kenneth is extremely knowledgeable about appliances. When I purchased he also spent about ten minutes educating me on how to keep the machines in good shape. I learned a few things I had never thought of before. Couldn’t have asked for a better experience.

Family owned business, honest, trustworthy.
Highly recommended.