DoctorMac

Was very happy with the service and would recommend to anyone that might have an issue with their Apple product. You can’t beat the personal attention given to your issue, timely and reasonably priced too.

Great experience at Dr. Mac in Irvington NY. I called and explained what I needed and they repaired my Mac that day while I waited in about 30 minutes.
Professional and knowledgeable staff.

This store is terrific! My computer suddenly died and I was in a total panic. Stupidly I had not backed up my data for 3 months. So I went to Doctor Mac and Brian took a look at the computer. Sadly, it was an old machine and the fault was not repairable. However, Brian rescued the Hard Drive with all my precious data.
We discussed computer replacement options, and based on his advice, I ordered a new computer that arrived the following day. Brian advised me what replacement software was available for OS Yosemite and loaded the latest Microsoft Office onto the computer. Thankfully he was also able to transfer all my Hard Drive data to the new computer. Three days after the disaster, I was back in business.
I am so grateful for the efficient process and the invaluable advice.

I just left DoctorMac a very happy customer. This morning my Macbook Pro could not find its hard drive (there was a folder with a question mark flashing when I booted up the computer). After rebooting several times and a call to Apple support, I realized that the problem would need to be addressed in person. There were no Genius Bar appointments for several days in my area, so i called DoctorMac. Brian, who was on staff today, did some quick trouble-​shooting and told me he would call me in a couple of hours with the diagnosis: if it was a loose cable, it could be fixed immediately. If the cable needed to be replaced, it would ship by Monday or Tuesday; if I needed a new hard drive, they could fix it by tomorrow.
Less than 2 hours later, Brian called with the good news that the cable had just been dislodged and that he had secured it and that my computer was perfectly fine. The charge for the ½ hour service was very low, and best of all, I had my computer back only two hours after I dropped it off! If I had attempted to have my laptop repaired at an Apple Store, it would have taken 2 days to get an appointment, and then they probably would have tried to sell me another cable (guessing based on past experience — any non-​software issues tend to end up being very expensive).
I am SO happy to have this excellent Mac repair and service store right in my own backyard!

Lives up to its name. Did a great job fixing my MacBook. The owner was knowledgeable and saved me a lot of money by fixing the hard drive on my Mac rather than me having to replace it. Knows what he is doing, and a very reasonably-​priced service.

Had a problem with a pop up scam on my Mac book Pro. I stopped in the store expecting to leave it for a repair. They fixed it while I waited. No charge! They were happy to do it. They answered all of my questions. Great customer service. I highly recommend this business.

my 17 year old daughter called me in tears saying her hard drive was fried.
she had lost access to 13 college applications, all of her school work as well as photos and personal files. Thankfully Doctormac in Irvington calmly and quickly diagnosed the problem and saved the day at a very reasonable price.
highly recommended

I can’t stress enough — the customer service that DoctorMac gave myself and my daughter is a good indication that they will be in business as long as they choose to. Apple Headquarters failed us major on a repair gone from bad to worse. Where you can clearly hear the scripted answers the Apple folks give to customers just to cover their own interests, DoctorMac has real people with incredible tech knowledge who are there to feel your pain when something goes horribly wrong… and not just give you a bunch of verbal nonsense, but help you in the best way possible. We are so thankful to these wonderful people who are not only technical «real» geniuses but also have a heart… Thanks for all you did when Apple failed us.

Just got my Mac back and am super happy with the store, repair, and service people. I have a newish 27in iMac and was some some system speed issues. I brought it over to these guys and the girl who works up front (Hannah) was really nice and attentive. I got a call from the service guy (Matt) the next day with a update as to what he was doing and finding. I ended up needing a new hard-​drive and luckily use a time capsule for back ups so it was all very easy to pain free, but the best part was that they were able to cover the repairs/​parts using my AppleCare that i have for the machine!