Jack in the Box

Professional Incorrect order takers.

I’ve been coming to this place for over 15 years and they only messed up on my order once! Which was caught right before I left the restaurant. Employees are always trying their best and their food is always fresh and on point!

Love the new buttery Jacks and now they have new soda machines. The service is improving from before I will still recommend this jack.

This Jack-​in-​the-​Box is horrible. It’s so bad I downloaded this app just to write this review. I had a breakfast sandwich prepared February27th 2015 At 4 AM got to work to eat it. Half the bun was gone, how does that happen. I like Jack-​in-​the-​Box but will never return to this one. I will be stopping at McDonald’s.

I wouldn’t even rate this place if I could. Manager was working the cash register, and it was very busy. I ordered some tacos with a drink. When I sat down to eat I noticed something in my ice! There was a damn maggot/​worm frozen in my ice!!! I wanted to throw up! I went and showed the manager and all she had to say was «we don’t change the ice machines another company comes to do it.» She handed me a cheesecake to basically «shut me up.» I will be reporting this to the health department. I post a picture of the ice cube as well.

Terrible service, rude employees, ghetto location and management is not knowledgeable of their own policies! I attempted to pay for a small purchase with a roll of nickels and was given an attitude. The manager, Irma, who can barely speak English, told me I was lucky they would even service me for attempting to pay with change. What?! She also told me it was corporate policy that they don’t accept change as payment. So I contacted corporate and asked for a confirmation of the policy of not accepting change as a form of payment. Got a call from the general manager who said there was none. He wanted to talk to me about this more and left a number to call him back but every call I made was met with a busy tone. I think I’m gonna call corporate directly now.

this is the worst jack in the box ever. DO NOT GO HERE IF UR ON A 30MIN LUNCH BRAKE. i always order thru the drive thru n it takes them 20 min to get me my food. horrible i definately have given em chance after chance hopin
theyll speed things up but no so im done wit this place. if i could give it 0 stars i would. it seems like u seriously need to make reservations to this place.

Good customer service, above what expected from a chain restaurant.

I love jack in the box but this jack in the box is horrible i don’t know if its the night shift workers. we get our food late night i usually get the chicken sandwich and curly fries:) and sometimes the jalapeño chili poppers… when we get it the food is always beyond fried or burnt… so i do not recommend this jack…

Takes a while during lunch hour

It’s a franchise so what you could expect.
Food quality is not stable. Sometimes it’s fresh but sometimes it’s bad on my salad.
Service is 3 stars too. Some staff will really stick their head out to reach you and give you your change back or food. However, some staffs are inexperience and slow.