Central Self Storage

I needed storage for about a month. I stopped in and spoke with Karin. She quoted me one number and told me the second month would be free. Yes, I have this in writing. I stopped back a week later to reserve the space and there was a different person there. This person, Linda, then quoted me a different price and told me the first month was free. Ok, that sounded weird, especially since I only needed it for 1 month. So I sorta questioned that and she got very rude and condescending. I just wanted out so I reserved my storage space and left. I then stopped in last week because I needed to pay for the remaining 2 weeks. Again, Linda was there. She was rude and weird. She tells me I take my total and divide the number of days I need it for. She then tells me the computer is set up so I’d only pay till the 15^th (even though I told her I need it till the 16^th). I asked what will happen if I try to access the gate on the 16^th. She tells me there’s a one day grace period. Ok, sounded weird but ok. So I ask her how much will I need to pay. She writes down 2 different #‘s. one that now includes the 16^th. So I questioned it and her nasty response was «mow I know why the others work the way they do» I asked her what that meant and she just brushed it off. So I return today to pay for the upcoming 2 weeks and Linda is there again. She tells me I owe about $ 11 more than what she wrote down. I questioned her math. She tells me she’s not good with numbers. So she used her calculator which turns out, was programmed to round UP. So the new # is actually about .50 more a day. So I took out my calculator and showed her that her new quote was wrong. She tells me to leave that she didn’t want to deal with me anymore. I said, no, I’ll stand right here till the manager comes or I’ll call the police. she was freaking out how her math was right. Then all of a sudden she flips a button on the calculator and tells me it was calculating wrong. NO KIDDING. THAT’S WHAT I’VE BEEN SAYING… She then made a comment that I was making a big deal over $ 11. So I said if its not a big deal then she can pay that $ 11 for her error. She kept saying how everyone tells her she’s the nicest person they’ve ever worked with… REALLY? I felt she was strange and inappropriate. never mind that they are inconsistent with their pricing and quotes. Also, no one ever returned any of my calls so it forced me to return to the location each time I had any sort of question. Use public storage across the street…
I will never use this central storage again.