Creekside Apartments

When I lost my job in March, this was our only option on a place that we could afford and that is just barely. We have had a lot of issues that just seem to be brushed off.
I was rushed through the walk through and was told to sign off on testing the smoke detectors and CO2 detector even though I didn’t have a ladder or step stool to actually test them.
The refrigerator was tilted way far back (like the back feet had broken off) and the maintenance fix was to put a chunk of plastic under the back corners. I told them that we were having issues with the temperature of the refrigerator (if the freezer is cold, our water pitcher and everything on the first shelf in the fridge freezes and if the temp is turned just one digit down, the freezer isn’t cold to the touch) and that it needs to be replaced (it’s really freakin old), the manager said they would try to fix it.
Almost every outlet in this apartment is old and when you plug something into it, the plug falls out. I have had sparks fly when trying to charge my laptop or my cell phone. My hair dryer plug falls out in the middle of drying my hair if I move the cord the wrong way.
My boyfriend received military orders and while we are going to be out before the first full week of June (we leave tomorrow), we had to pay the entire month of June. Since they cannot legally charge us for terminating our lease early, they found a loophole that says that rent is due on the 1^st and that you have 30 days to vacate. Since we’re out on the 5^th, we had to pay for the full month and will only get pro-​rated if they are able to rent out the apartment.
While we have a beautiful view of the creek, we were not able to enjoy it because our neighbors below us were chain smokers of cigarettes and pot and the smell came in through our windows and back door and up through the hallway upon entering the building. The lease states that you’ll open windows and such to get air flow to prevent mildew and such but when we complained that we could keep our door or windows open because of the pot smell… or the fact that my boyfriend is active duty military and cannot be around pot… we were told that there was nothing they could say or do to the tenants because pot is legal in the state of Washington.
Also, not that it really affects me anymore since I move tomorrow, there is an outdoor pool… and it still isn’t open. Outdoor pools are usually open from Memorial Day to Labor Day and ours is still closed and was green until a couple days ago. Really glad that my nephews came to visit when it was raining so they wouldn’t ask to go swimming.

Current Creekside Resident,
I have lived at Creekside Apartments since June 2011. The experience here has been memorable. When you come here ask for Lisa (the best apartment manager I’ve ever had). Getting here before June is a plus; Art walks, salmon hatchery, fairs, entertainments galore. Aside from the laundry situation this has been the best residence. If I didn’t have to move to Seattle I would have stayed. Give this community a chance. I did, and i am glad I did.

My wife and I have been at Creekside Apartments going on two years, and have tried very hard to enjoy our stay, but the management continually gets in the way. First of all, there are a few benefits to Creekside: great local to downtown, great value for the apartment size (cheapest in Issaquahthat I have found), nice open floorplans, and good security. But the longer we have stayed on the more and more unenjoyable it gets. We have had three managers in one year, none of whom responded well to maintenence requests. We have had a broken fridge, clogged plumbing in the main line outside the apartment which backed up our sink and bathtub, broken switchboard for the kitchen light, the caulking in the bathtub fell out, we had our electricity turned off for three days (which I myself fixed), and the bathroom fan broke, all of which were responded to in anywhere from a week at the earliest to three months time for most of the problems. Also, the current management under Pinnacle has changed the complex for the worse. They have taken the 18 open parking spots for visitors and residents who have a second car to rental spots at an alarming rate of $ 85 per month, leaving only six visitors spots for the entire complex. There is now absolutely no parking for a second vehicle and practically no parking for visitors. All the while the utility rate and lease rate have increased ($ 40 per month in total). Meanwhile, the only action the management has taken to benefit the complex was to repave the parking lot, but for the sole purpose of re-​labeling the spots so they can rent out the open spaces. Other than that, the management has made no effort to better the complex, but instead increase costs to residents. The new management is more motivated by profit than customer service. What started off to be a good value has deteriorated rapidly in our eyes. Ultimately, the Creekside Apartments are cheap, but you get what you pay for. We would not recommend others to move here.

I lived in Creekside Apartments for a year, and it was a horrible experience. While it’s close to the freeway and it was close to my old work, those were really the only highlights.
When I moved in, the apartment was a mess. The cabinents still had food in them from the people before me and the linoleum floor was so sticky. My flipflop stuck to the ground just walking in the kitchen. The blinds were also black with dirt, and the screens for the windows had holes. So much for cleaning, right? Also, no walk through ever occurred. I believe amenities also list high speed internet, but I really don’t understand that. I mean, I was never given access to high speed internet unless I paid for Comcast and hired them to come install it for me.
Living there was also horrible. There were wild alley cats for some reason, and there were plenty of cat fights and shit. Some mornings I would have to fight to get the cat off my car so I could go to work, and more than once a cat ran into my apartment. There is also assigned parking, but nothing happens if someone parks in your spot — you just have to park on the street.
The worst part was when the landlord outright lied to me. I had a clogged shower since I moved in and a leaking toilet, so I complained. Nobody listened to me until I had a letter sent by a lawyer stating that if they didn’t come fix the problem, I would hire someone and take it out of my rent money. I also requested they didn’t come into my apartment if I wasn’t home. What happened? Oh, I came home from work with the floor covered in mud. No note, no phone call, nothing. When I asked why the fuck they entered my home without me there or even calling, they said they did all the work from outside my apartment and didn’t need to enter. If he wanted to lie, he should have at least cleaned up the mud.
Anyway, when I finally moved out, I was charged out of my deposit for every piece of dirt. Like, the blinds — I was blamed for that even though they were a hell of a lot cleaner than when I moved in. Basically, Creekside likes to do minimal effort and then stick it to you in the end by stealing your deposit. Definitely not an apartment complex that I would recommend.