Gerk’s Ski and Cycle

Issaquah, États-Unis

3.8

Fermé en ce moment

20 avis

Accepte les cartes de crédit

Contacts

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Téléphone :
+1 425-270-3061
Site :
www.gerksonline.com
Adresse :
1875 NW Poplar Way, Issaquah, WA, 98027
à l'angle de N 18th Ave
Arrêts et stations de transports en commun proches
990 mIssaquah Transit Center
3.1 kmNewport Way SW & W Sunset Way
3.1 kmFront St N & NE Alder St
Catégories :
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Carte

Vue de la rue

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Informations professionnelles

Cartes de crédit acceptées
Oui
Parking
Parking privé
Parking à vélos
Oui

Aujourd'hui

Aujourd'hui 10:00 – 19:00
Fermé en ce moment
Heure locale (Issaquah) 05:50 mercredi 4 juin 2025

Horaires d'ouverture

lundi 10:00 – 19:00
mardi 10:00 – 19:00
mercredi 10:00 – 19:00
jeudi 10:00 – 19:00
vendredi 10:00 – 19:00
samedi 10:00 – 17:00
dimanche 12:00 – 17:00

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20 avis sur Gerk’s Ski and Cycle

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Évaluation du lieu : 5
Renton, WA
Awesome place to shop. I’ve shopped there for several years and they’ve always taken care of me. This season I bought boots for my son that ended up being a bit tight. They were very happy to fit them to him almost a month after I bought them. It’s nice to know they stand behind their products even after the sale.
Évaluation du lieu : 5
Snoqualmie, WA
This place is awesome!
The staff took the time to work with me to understand what type of skiing I was trying to accomplish, and they were able to set me up with a great set of skis, boots and bindings.
I had my boots fitted when I purchased them, but they were not quite right — I brought them back in and they spent an ample amount of time to re-​work the boots — which now feel like slippers!
Great work — I’ll never go anywhere else again! Thank you, Kevin, Chris and Brian!
Évaluation du lieu : 5
Bellevue, WA
We love these guys. Over the years we have gone to gerks for all our ski set ups and had a great experience since my kid was a kindergartner on the bunny slope. She’s now 12 and an avid skier and mtn biker and gerks is our first stop for everything. Why 5 stars? Aside from a knowledgeable staff they have gone above and beyond. Last summer my kid came in bloodied and bruised from an epic endo at duthie. Brand new MTB banged up and a girl in tears. Not only did the guys award her ‘gnar’ points for her fall but they fixed her handle bars and bent shifters for free. Three weeks later, my husband went in looking for a new road bike. Unfortunately for him, they didn’t have anything that would fit. But that didn’t deter them from helping him out by recommending a bike that would better suit his 6’6″ frame, even though it meant they wouldn’t be selling him a bike. That attitude gets them our business for the foreseeable future.
Évaluation du lieu : 5
Kings Beach, CA
These guys went above and beyond for me today. Had arranged to rent a bike from another shop and have it delivered to Duthie Bike Park. Got stood up and was seriously disappointed I would not be able to ride on the one day off I had off while working
in Seattle for two weeks, and a beautiful fall day at that. Happened to call Gerks in desperation, and they said come on by. They set me up with a beautiful demo bike, printed me maps of the local trails, gave me advise on getting to the trailhead and where to ride, and we’re just all around awesome. All three guys in the shop were super friendly and helpful. Really made my day. If I lived here, this would be my shop. Will definitely go back when I’m in town again. BTW, highly reccomend the Grandview trail and Duthie MB Park.
Évaluation du lieu : 1
Snoqualmie, WA
I will never buy anything from this store again. My sons brakes broke within a week of purchasing his Specialized bike, and since I was told it came with a free year of service, I brought it in for repair. I found the experience to be very frustrating — terrible customer service, lack of communication and they charged me for the parts (because they said it was obviously our fault and he fell, which I didn’t see happen)! It also took a week and a half, which they blamed on the post office (part had to be mailed from Kent). It was a surprise that they would rather lose a customer than stand behind their products and cover the entire cost. Never again Gerk’s, and I’ll be sure to tell my friends and family too!
Évaluation du lieu : 5
Woodinville, WA
Gerk’s just completed a Pro service on a 2012 Santa Cruz that badly needed it. This bikes’ previous owner had upgraded a lot of parts but the drive never really felt n’sync. The first ride after Gerk’s tune, my bike was turning boyz 2 men. It was veryvery smooth– it rode brand new. I’m very happy with the same-​week service and friendly, knowledgeable shop dudes. Also had them add a dropper post purchased in store that did the trick– would recommend for people who were as confused about droppers’ as I was. Just do it and get it over with
Évaluation du lieu : 5
Seattle, WA
Just got my AT ski boots punched out there today. This was the first time I’ve had this done, and was a little nervous. They did a great job understanding what was needed, and did a great job punching out the right areas for my wide foot. I went in on a quiet Friday and was the only one there, so I felt I had their full attention.
Évaluation du lieu : 5
San Francisco, CA
We are from out of town visiting family. Tired of waiting in lines at the ski rentals at resorts, we decided to rent our gear offsite. I found Gerk’s from Unilocal and they are fantastic! They provided very attentive customer service, fitting our children with the proper gear. Not only did that save us a lot of time when we arrived the resorts, I was confident that the gear was fitted for them properly. We will definitely go back!
Évaluation du lieu : 3
Newcastle, WA
came by to see what they had. They rent ski and snowboard equipment. You can get a season rental as well. But they only sell ski stuff. Not snowboard stuff. Staff was nice. Small store but plenty of gear.
Évaluation du lieu : 5
Issaquah, WA
Great shop, Great mechanics, Great service and just Great people. All things that make a truly great place to buy a bike from. Everyone is also an avid rider and know what they are talking about. I have purchased multiple bikes and accessories from gerks and they have always backed everything 100%. The slightest dissatisfaction has always been addressed and I wouldn’t do business anywhere else.
Évaluation du lieu : 4
Bellevue, WA
I bought my 2013 Specialized Roubaix from Gerk’s and they always take good care of me and my bike. Last month, after watching my $ 5000 bike fly off the back of my car, I went back to Gerk’s to buy another one. They worked with me to get all the upgrades I had on my previous bike, plus gave me a $ 1000 discount thanks to Specialize’s Crash Protection program AND they worked with my insurance company after I filed a claim. Their selection of clothing could be better but their service for both me and my bike is excellent.
Évaluation du lieu : 5
Bothell, WA
I’ve been buying ski’s from Brian for years. Got me hooked up right last year. Thank man!
Évaluation du lieu : 1
Woodinville, WA
Showed up this morning at 9:20 (they open at 10) for the 40% off sale and they were already open! Never advertised different hours. Talked to the owner and let him know how disappointing and underhanded that was and he basically shrugged his shoulders at me. Can’t believe it. These people are not the honest folks I thought they were. Will buy from an honest business even if I have to spend more.
Évaluation du lieu : 3
Bellevue, WA
Shopping at Gerks can be unpredictable.
I spent several hours looking at bikes during a sale. After I settled on one, I asked about after sales service, and the salesman told me he had confirmed it was included. When I went to the counter to purchase, the owner backed off the service commitment. I passed on the purchase. Sales guy apologized afterward.
Three stars because friends who spend a lot of money at Gerk’s say they are well taken care of.
Évaluation du lieu : 5
Seattle, WA
Gerks is the real deal. I had a problem with my bottom bracket and called a bunch of shops and no one was willing to help right away. Came into Gerks and they handled it. Such a bunch of true cyclists and friendly guys.
Zack and Miles deserve an A+. The shop is clean. I’m making the drive from Seattle from now on when I need help with my bike.
Évaluation du lieu : 5
Issaquah, WA
High quality local bike shop. Great customer service, no pressure. If you want lower end bikes go to REI. If you are serious go see these guys. Glad they are in town.
Évaluation du lieu : 1
Issaquah, WA
Went in to see if they would help me figure out how to mount my iBert child carrier and the guy I spoke with seemed unenthusiastic to help me figure out how to solve my problem.
Last time I was in their shop to buy a bike the experience was way different. The staff built a bike for my son to test ride in 30 mins.
I guess I know what motivates them… Selling bikes, doesn’t seem like their customers are their top priority. Too bad. Won’t give my business to them anymore.
Évaluation du lieu : 1
Bellevue, WA
Poor business ethics. invoiced me at a price but was later charged for bogus things that was not part of the invoice. BBB was informed and I will find myself another LBS who’s more honest to earn my business.
Évaluation du lieu : 5
Bellevue, WA
Short version: I can’t imagine going to another bicycle shop.
Long version: I’d been in to Gerk’s previously to buy mountain bikes for my kids with good results, but after my experience last week, this is my go-​to shop.
I was in the area and in need of a couple of parts, and dropped in. Being new to road cycling, I asked a few questions of the guy helping me — Myk — who not only patiently answered my questions, but also took 20 minutes out of his day (without my asking) to show me how to properly change a flat.
I was blown away by the great customer service that day, but also from the service I’ve received in the past on the ski side of the shop, from Kevin, and also Brian. They’re stand-​up people, and I’ll happily refer by biking and skiing friends to Gerk’s from now on.
Évaluation du lieu : 2
Seattle, WA
Let me start of by saying they do have quite a bicycle selection for the avid cyclist. However, they do offer entry-​level bicycles for those looking to do some extra recreational riding. They do have road, mountain and hybrid bicycles.
I gave them 2 stars b/​c their customer service and help was below par. We didn’t get greeted or asked if we needed help until 15 minutes later. When we did get some help, they were somewhat helpful, except for the guy that appeared condescending to us. I’m a intermediate/​advanced mountain biker, so I know my bikes.
If you know what bike you want at a great price, I suggest this store. If you’re looking to ask questions and don’t know much about bikes, I would probably recommend checking out other local bike stores in the area. Sorry… no sale or future business from me :(