Animal Medical Center Of Itasca

If we lived in Itasca, this would be our permanent vet! We were driving across country and our Bichon got very ill and needed to be hospitalized. The front desk staff were great and made me feel very comfortable and talked us brought our issue until we finally made it there that evening. I was a nervous wreck, as Louis is my baby. Dr. David Deeke was so great with explaining everything that was going on and the treatment that was needed. The vet himself would call 3 times a day to update on Louis’ condition and that is so comforting when you’re as worried as my husband and I were. He stayed for a few days and they took such great care of him. He was as good as new when we picked him up to continue our journey.
They did not charge us an arm and a leg, and I know that’s important to others as well. I would recommend this clinic to anyone and everyone in the area!

My animals love visiting the vet. They actually start getting excited when we are getting close. The staff is wonderful and go out of their way to help you. I will admit that my animals and I are partial to Dr. Blondin. You couldn’t ask for a better vet. Thank you!!!

My old cat is having a few issues so I decided to take him in and have him checked out. I was referred by my husband’s aunt who takes her dog here because I’m new to the area. She suggested Dr. Deeke Sr. but he wasn’t available so an appointment was set with Dr. Kayson. The appointment was great. I was immediately given a room so my poor cat didn’t have to stay in the waiting room with the dogs that we’re going crazy over him. Dr. Kayson read the chart before we even got there and was so kind and gentle with my boy. We decided on a blood panel to see if we can figure out what’s going on and that was the quickest blood draw I’ve ever had. I’m sure my cat was happy with that.
I’d give the clinic 5 stars except the reception staff was incredibly rude when I called to make the appointment. I almost didn’t even take the slot but decided my cat needed to get in so I’d give it a shot. The woman on the phone was very short with me and didn’t seem to care that I was upset that my cat was very ill. She also was audibly disappointed in me for not being 100% sure my cat was up to date on shots, which he is. I had to get my records transferred from my old vet and when I told her that she sighed and told me the fax number but it could only be sent right at noon because the credit card machine is connected to the fax number. I offered to email but for some reason that wasn’t an option.
When I was at the vet, the woman who checked me in was fine, but when I checked out I ended up with the same girl who booked me the appointment (I recognized her voice and demeanor as she answered a phone call mid transaction and was equally cold and rude to the person on the line as she was with me). She asked me if I had any medicine to take home, which I didn’t, told me it would be $ 202, picked up the phone and swiped my card, handed it back to me to sign and gave me the receipt all without so much as eye contact or a thank you.

Dr. Deeke is a nice vet and it is a shame that the receptionists who work at Animal Medical Center of Itasca are so rude. I have brought my dog to this vet numerous times and had all her original vaccinations done here. I then moved downtown and saw a vet downtown, when my dog needed her titers done. I am temporarily back in the suburbs and my 1.5 year old dog suddenly went limp and could not walk. My dog has not been there in about 9 months, but I figured they would still help, so I called Animal Medical Center of Itasca almost three hours before they were closing on a Friday and explained what had happened. I asked if they could see my dog and said I would be happy to see any of the vets at the practice. The receptionist was extremely rude and told me that they could not see me because they are busy on Friday and trying to close. I asked if they could see my dog on Saturday and I got the same response, that they are busy on the weekend and can only fit in regular patients for a last minute appointment on the weekend. The receptionist then refused to even let me speak to a vet because she claimed they were all busy, so I asked if one would call me back and it was no surprise that I never got called back.
I initially loved this practice and thought the vet himself was very nice. It really upset me when they could not get my dog’s name right, even after I wrote it down and corrected them 4 times when I first started using them. Had the receptionists been pleasant and kind from the beginning I would have continued using them while living in the city. Now, they still have my dog’s name wrong and refused to even attempt to fit me in so I drove to the city in the height of traffic on a Friday evening to see a vet in the city who even stayed late to accommodate my dog. I will never use this vet again and will make sure to spread the word to all family and friend’s in the area who own animals to not count on this vet’s office to fit you in in the event of an emergency. I highly recommend finding a different vet’s office to use unless the receptionists are replaced.

Dr J. Deeke literally saved my dog’s life.
My dog Lola was in serious need of some major surgery and had complicated problems that kept getting worse. My finances weren’t getting any better but I knew that I had to act quickly to get my dog treated before it was too late. Thankfully, these people care more about your pet than they care about the money. The vet worked with me and did the things that needed to be done to save my dog.
Lola had to have a very deep, abscessed tumor removed from her back. In addition, she needed her teeth cleaned and had to have a few pulled. The surgery had a few complications, which Dr. Deeke was able to improvise upon to render my dog healthy again. He even called me during the surgery to consult with me on options as they were being addressed. He ended up keeping Lola overnight for observation to ensure that the stitches would hold (another complication).
When I picked up Lola the following day she was in high spirits and acted like nothing had even happened to her! She’s healed up so well and even at 8 years old she’s been acting like a puppy again! I just can’t believe the difference in her health. This veterinarian did everything necessary, and nothing extraneous.
I can’t express the amount of care that I witnessed throughout this experience. The follow-​up visits, the phone calls, and constant check-​ins demonstrated the amount of concern invested in my pet. All of that without completely draining me financially!
Additionally, Animal Medical Center of Itasca also boards your pets. My parents used to take our Doberman, Louie, here for boarding. He was a large, excitable dog that wasn’t easy to handle. He frequently came home from the boarding happy, with a well maintained appearance. This is the best possible place to board your pet because they’re in the most friendly, capable hands.

This veterinary office, gets 5 stars from me. I’ve taken all of my animals here since 2001. The staff is wonderful, and so are the doctors. Very friendly, and very caring about my animals. I live further now, than I did before, but anytime my dogs need to see a Dr, I will make the drive. I wouldn’t want to go anywhere else!

Is it unusual for my dog to want to go to the vet?
For the past 8 years I have been bringing my dog and my cat to Animal Medical Center. From the first time my dog met Dr. Deeke to his most recent visit with Dr. Deeke’s son, he still loves this place and gets excited we are going (even after being fixed).
What brought on my review was that last week I had to make the horribly sad decision to let my 20 year old cat make his way to the Rainbow Bridge. The decision is one that brings on extreme guilt, contemplation, sorrow and eventually acceptance. I cannot even begin to explain how wonderful the staff was from my first conversation over the phone to the sad end. The vet who helped me say goodbye was Dr. Krayson and his incredibly warm nature, sincere empathy and kind energy made the final moments so very peaceful. I will remember his kindness for a long time to come.
If you want a veterinary office that truly cares about you and your pets I cannot say enough kind things about Itasca Medical Center.

Still like this place because they know me and all of my pets, but my favorite doc (Dr. Smith) left and I just can’t find anyone that I like as much.

If you live in the suburbs, there is no other place to bring you pets! Dr. Deeke is worth the trip even if you have to travel from the city! My family has been bringing their pets here for a few years since their last veterinarian retired. Always kind, professional and AMC staff genuinely care about you and your pet’s health. Fantastic practice, a role model for others to follow!
visit this place once and you will have found a vet for life!

Dr. Kyle Kayson is the most compassionate, kind and gentle spirit. I travel from downtown Chicago to Itasca because of the trust factor. I wouldn’t go anywhere else!

Dr. Smith is AWESOME! She is not only great with my cats, but she is compassionate with all my concerns and questions. I never feel rushed! You can tell she LOVES animals! I highly recommend her for your pets.

These guys are the utmost professional and caring vets I have ever worked with. They are accommodating, get you in and out fast and are thorough. I have a high maintenance bulldog and they are great helping keep him healthy. Highly Recommended!

If I could only split my review… the Vet’s here are wonderful. I have never met better Doctors (and I am a nurse by profession). I would give them 5 stars hands down. Unfortunately, the staff is a problem. They act like they are annoyed by everyone that calls or walks in, and do not even seem to like animals. I have been going here for 10 years and putting up with the sighs and rolling of the eyes because I have so much respect for the Vets. Alas, the last visit was literally the last time I will go there. I’m tired of imposing on people when I pay hundreds of dollars to support their salaries.