Ok, I have been here twice now for dinner. First I will say that my waitresses both times have been very nice, but at this point I will not return. Its unfortunate because I work evenings near by and it would be a great atmosphere to relax at during my break. My first visit the portions were not only huge, but disproportionate. I ordered a bagel with lox. I received a few pieces of plain unflavored smoked salmon a bagel and a platter full of veges. Everything was lacked not only in presentation but taste. I thought I would give it another shot this evening, and it was no surprised I left after paying nearly $ 12 starving! I ordered the tomato bisque soup with a vege wrap. What I received was a pink soup filled with unidentified pasta, and a lettuce stuffed tortilla. the soup had no flavor, and the wrap I couldn’t even pick up it was so overloaded. When it fell apart all over my plate I was extremely disappointed that it was solely fille with plain lettuce and 3 to 4 chunks of tomato and avocado that I had to search for. I complained to the waitress who spoke with the chef. His only explanation is that is what they serve. I left after only taking a few bites and they charged me full price for everything. It was the most expensive crap i have ever paid to not eat!!! I ended leaving and going to get a chili at Wendys just so I wasn’t starving the rest of the night at work. HORRIBLE!
Paula R.
Évaluation du lieu : 1 Addison, IL
This place is a joke. How do they even function? Why do you have like 15 cameras installed everywhere? Its a breakfast place not a bank… I understand having one by the cash register but this place is literally bugged. Service was crappy and so was the food.
Jessica O.
Évaluation du lieu : 1 Itasca, IL
As a restaurant that has stood on that little corner on Irving Park Rd in Itasca for quite sometime and changed its name a total of three times, I wanted to give Bell Amore a chance to see if the third time is the charm. Upon entering the restaurant I see that not much has changed. Literally, the name Egg Yolk Café is still printed on the receipt upon cashing out. The décor has been reused and recycled after all this time that if you missed the previous restaurants formally known as Bread N Butter and Egg Yolk Café, you can still find a whole lot of bits and pieces from those places. They have a new owner who is NEVER present. Although I could understand why, considering that the only living creatures there after 2pm are the staff, I wouldn’t want to hang around a place like that either. The staff is made up of people who have no experience working in the restaurant industry. I usually find them sitting down eating and texting on their cell phone as they wait for my food to come out. I will also mention that one of the waitresses reeked of alcohol and cigarettes. Delightful. The restaurant cameras on every corner. I had to double check and make sure there was not a single camera in the bathroom. Once and finally I received my food, I will admit that the food was not worth the wait as it was not anything special. Microwavable food at its finest. From the mashed potatoes to the powdered donuts they give you as a complimentary dish, I was displeased with the food, service and management. Speaking of management, oh where oh where are the little managers? The entire place is run by one server and a cook. Bravo. Whoever decided to open this place and not put any effort into it, I salute you. You are a real working class hero. This place needs HELP. They need a lot of help. I’m not talking about just the wait staff but the management and owner. Start over. I will not be coming back to this place again and I sincerely hope all of you save your time and money.
Carin P.
Évaluation du lieu : 1 Rapid City, SD
They need help. Here’s hoping today was just a bad day(they had plenty of excuses)… But the bad service aside the food still needs a lot of help(if makes it to the table)… We had two orders wrong, one right off the menu and one special order(what if my loved one had been allergic to the food they neglected to take off)… The fruit was not fresh. The rest of The food was nothing special and I could have made better in my kitchen. Three tables left before their orders were taken. We saw two tables walk out without paying and we didn’t blame them. The owners need to get in there and work some magic if they want to survive. I suggest they binge watch some Mystery Dinners or Restaurant Impossible and take lots of notes.
Danny C.
Évaluation du lieu : 2 Addison, IL
The only reason I’m giving them 2 stars instead of one is because the food itself was good. That being said we came in and the hostess seemed to not know how or where to seat us the buss boy came by and helped. I wish I got his name cause he seemed to be the only one that cared and knew what to do. We waited for about 15 minutes for a waitress wich was previously arguing with the other waitress about taking a table or something. The food didn’t take to long but they never brought our toast that came with so I waited to eat my meal. The hostess eventually came by and ask if everything was okay. My wife asked for napkins water and the toast the waiter never came back with. After a wile the hostess came back again and my wife said the same thing. Keep in mind where we were sitting I can see the hostess basically just starring in our direction doing nothing. Eventually I got up and asked another waitress for some to go containers because ours was no where to be found. I packed up our stuff left a $ 20 on the table and left again the hostess wasn’t far from us and could plainly see and hear what we where doing. No one ever came back so I couldn’t even mention the old food stuck to the sides of our plates. Hopefully the waitress didn’t think the $ 20 was for her.
M S.
Évaluation du lieu : 1 Glenview, IL
I have to start by saying I am disappointed that I have to write this review. I have had the breakfast skirt steak option and it has been great every time. I visit friends in Itasca at least once a month and this is where we have gone to have breakfast. The service it not great mainly because there isn’t enough of a staff in the first place. I also wonder where on earth the manager/owner of this place is because we have never seen one. On the last time yes last time I had brought with me some fund raiser envelopes for my kids so that my friends could look through them. Unfortunately I had left them behind with a check and $ 30 cash. When I realized I had left them I called back and was told they had not found any envelopes. My friend had also called and someone told her they will look for it, and if they find them they will call. I hadn’t heard back from them and waited until the next day to call them if they had found it which they had but apparently weren’t going to bother calling me back. I drove down to Itasca to pick up the envelopes and found that $ 20 was taken. I hope whomever stole the $ 20 from a 4 year old chokes on it.
Jess F.
Évaluation du lieu : 2 Itasca, IL
Service is pretty crummy here and food isn’t anything special. We won’t be back
Lexie J.
Évaluation du lieu : 4 Elk Grove Village, IL
Had breakfast here this morning. They were kinda slow I dint know why the food was great. It comes out quick which was perfect as I was in a hurry. The staff was nice and the restaurant was clean which was nice.
L Z.
Évaluation du lieu : 2 Itasca, IL
Okay. So if you open a «new» restaurant – at least get new menus with the new name of the restaurant. Came here for breakfast. My first issue was a coffee cup with dried egg down the side. Then a new cup of coffee came. With brown, slimy things floating in it. Now our waitress was very sweet and apologetic– not her fault. I told her this was residue from a dirty coffeemaker. I stuck with water. Next was a veggie omelette with egg beaters. Note: I am probably the least picky eater and I really have never had a bad omelet. Until now. The texture was gross – like powdered eggs and tasteless. I ate a few bites and left the rest. Won’t be back here. There are too many other good options like Christy’s and Itasca Diner nearby and many others within a 10 – 15 min drive. Too bad. This is a great location but no one seems to be able to produce a quality restaurant here.
Jason G.
Évaluation du lieu : 2 Chicago, IL
We walked in when it wasn’t crowded, and still waited ten minutes to be seated. After, still not crowded, waited 15 minutes for drinks. The meal came, and the food was decent although the fruit was hard and not even ripe yet. We ordered another order of toast when the server decided to come check on us. It never came so we had to order it from the bus boy. And when we asked for a box to take home, once again never came and asked the bus boy for one. Awful service.
Adrienne T.
Évaluation du lieu : 5 Itasca, IL
Love this place! They have a great skirt steak breakfast dish that Is juicy and most important super tender! Always cooked to my liking and haven’t had a bad dish yet! Pricing is also good, skirt steak breakfast was only $ 14 and came with eggs, hash browns, and toast. Very yummy!