I’m pretty sick of reading these sour grapes reviews on other sites on the web. You try to post a good review to counter the negative one, they won’t even let you! I’ve been going there for years, they are always very kind and professional. If the receptionists were rude, to that person who complained, maybe she was very rude to them. I’ve NEVER had a problem. I’ve been a client since 2005, that’s a lot more than two visits!