This place is awful. I do a lot of international shipping for my office, and I’ve previously tried visiting this location a couple times to ask about supplies(when we were suddenly low and needed to send out an unexpected shipment, for example). Only once out of 5 or 6 visits were they open at the expected times. On the one visit that I did get in, I asked them a follow-up question about if they had DHL Express international waybills available(I needed, maybe, 15 – 20). They said they only had one, but I could photo-copy it and use the photocopy. All I could think was«I’m sorry… what? What good will it do me to photocopy a waybill and have the SAMEEXACT tracking number available on all of my shipments?» Unreliable. Awful customer service. The folks here don’t pay a bit of attention to what they’re doing.
Dana F.
Évaluation du lieu : 2 Austin, TX
Wow, the other reviews are spot on about them not opening at the posted times. I ended up having to wait about a half hour before someone showed up. On the positive side she was very friendly and super helpful so that was nice.
Andy G.
Évaluation du lieu : 1 Ithaca, NY
I’ve been here twice during their posted business hours and the place is locked and dark. Not near closing or opening time either – I’ve been here in the middle of the day and there is simply no one around. If you call their number, there is some lady on the message saying she might be at the bank and will call you right back. She doesn’t call you back. Don’t waste your time driving over here.
Nikki M.
Évaluation du lieu : 1 Auburn, NY
The most unreliable fedex, ups, shipping store I’ve ever experienced. Do not make plans around their store hours because they never open on time. I have been putting off writing a review but now after the tenth time or so I am fed up. I will never use this location again. It is not worth driving all the way here to see that they, once again, are not open at the posted time.