Rite Aid

Every single time I’ve used their photo service (and I’ve used it more than five times), they have managed to misplace my photos. After 5 minutes of initially looking, the photo desk operator has to call in their manager on duty and she searches around until she can find it. Every single time. This is by far the most disorganized photo service I’ve seen. But this isn’t why I’ve permanently stopped using this store. I used an online deal and sent in a small order of photos. When I arrived at the store, I was told that they had no idea what this deal was because whatever happens online doesn’t connect with the store and refused to help me and was extremely rude.
I called the main help line, asking for assistance and relaying what had happened at the store, and the service operator was again, extremely unhelpful, offering me no other options but to go back to the store. To their credit, once I called this store again and asked to speak with the store manager (not the managers on shift), she immediately corrected my problem within minutes and was super professional about it.
I strongly advise avoiding this Rite Aid (or maybe even all other Rite Aid pharmacies), but if you do choose to use this store and have a problem, contacting the store manager (not the managers on shift) is your best option.