Alpha Appliance Service LLC

It is very easy to rate them high when things go right, but when they don’t…Dion is indeed a nice guy. He replaced igniter in our dryer, for $ 176. towards the end of last summer. Since this is our beach house we rarely use dryer over the winter, and due to vacation, etc. we just used dryer today and same exact problem, most likely, same exact part. (Yes, I am aware the manufacture’s warranty is only for 90 days.) I called to discuss this with the office, and was quickly dismissed as she kept repeating that 90 days was the limit. It wouldn’t be as bad, but she kept talking over me, didn’t want to hear anything. I wish people could do the right thing, I am not expecting free, but really I probably used the dryer, the most, 10 times since it was repaired. Even a suggestion to check it out and waive some charges would have helped. Maybe if she was more polite, and not so dismissive it would have a more pleasant experience. So, sure, excellent when all is right, but, look out if things go wrong… Plus a waste of money!

EXCELLENT. Ava answered the phone and was so helpful. Dion came quick and diagnosed and fixed the problem in minutes at a reasonable rate. Dion was so respectful he even took off his shoes and replaced the grate behind the fridge for us. I would give this company an even higher rating if I could. They saved me over a thousand bucks for a new fridge. They fix all types of appliances. I am so happy.

I would definitely recommend this company. Service was above and beyond what the technician had to do. Very knowledgable and was not looking to make a quick buck. Absolutely made my speed dial list.