I thought our kayaking trip in the West Thumb was great! I knew we were kayaking on a lake and was hoping for a relaxing trip — it was exactly what I wanted! We had a small scheduling snafu, but OARS was easy to reach and proactive in getting us booked on an afternoon trip. Our guide Jacquelyn was very experienced and fun! She provided interesting information, made sure we were close to her, and calmly and professionally assisted someone in our group who was tired. I would definitely recommend this for a laid-back trip!