Every time I go into their shop, no matter what location, I am always greeted with a smile. They know what they are talking about and care about the customer. Jesse the owner is obviously more interested in hooking you up and helping out the vaping community than he is interested in making a buck off of you. In this day and age with a B&M on almost every corner you will never catch me spending money any where else but Soo Vape. I love that when you go into any location you know the employees, and you know they are going to take good care of you. I have only been vaping a short time but with Soo Vape as my go to B&M I feel like I have the knowledge and experience backing me as if it were my own. I strongly recommend if you buy from anywhere off the internet it should be at Soo Vape.