Advanced Merchant Services

I agree with David in previous review. «Avoid this company like the plague». When I realized I was paying double percentage rates with them, I called to ask for a rate review. All customer service ladies (from manager to sales rep) repeatedly treated me rudely, talked over me and took weeks & weeks to process my request, which allowed them to continue to collect their high rates & fees. Even when I told them I was taking my business elsewhere (over 50K/​month) saying «I’ve never been treated so unprofessionally and talked to so rudely in 11+ years of business» — they still insisted in charging me $ 500 cancellation fee, with no apologies but rather a list of items I needed to complete BEFORE they would process my 30 day cancellation. Another ploy to continue to charge me their fees. Advanced Merchant Services doesn’t deserve your business!