Hampton Inn Central

The service at this hotel was AMAZING! Margaret went out of her way to fix issues with my room and the entire staff was friendly and helpful. I highly recommend Hampton Inn on Prudential Dr.

The hotel was fine, until I left.
Needing a ride to the airport, I asked the woman at the front desk to call a cab. 10 minutes later, she let me know my ride was there so I walked out the front door to find a large Cadillac SUV. This seemed very strange but I was bordering on late so I didn’t make a fuss.
When we arrived at the airport and the driver handed me a bill, I found out that the «taxi» I had asked for was actually a limo service and I had been charged about 2 – 3 times what it would have normally cost for a ride.
So now I can either personally eat the cost of the ride or expense a «limo» ride to the airport and look like a jackass to my clients. Either way, I’m sure someone at the Hampton Inn made a nice kickback and I get screwed.
Stay here if you want, but don’t trust the staff.

We needed a hotel in a hurry and we were so glad that we found this one. It was not expensive and we received great service. The only minor complaint I have is how rough the pillowcases are. Customer service is excellent, the hotel is very clean and well kept.

The staff could not be any friendlier. We met a lady named Tina who works there. She provided us great direction to downtown and what restaurants were near us. Even gave us a free drink voucher to River City Brewery. Hotel is clean and a nice view.

This hotel is old, tired and has a bad smell. You can try to make a silk purse from a sow’s ear, but it is still a sow’s ear. No wonder Wyndham left the building. No TV service when it rains. Rained all night.
The water did not drain from the bathroom sink and I had to keep turning off the water so it would not overflow. I tried to take a shower, but same thing. I cannot stand taking a shower with water half up my calf. Then I set the alarm for a good night’s sleep. Unfortunately, they did not bother to set their room clocks back, so I was up more than an hour before I wanted to be. When I went down to complain and get coffee, the girl behind the desk was very busy — playing on her cell phone. She could have cared less my room clock was not set back. When I said a swear word and said perhaps she should work instead of play on her phone, she told me to leave the hotel since I said a swear word. Locked me out, called police. You can bet I will NEVER stay at another Hampton Inn again — EVER. And the coffee in the morning tasted like rain water. Not a good choice. Pick the Holiday Inn Express.

Friendly staff and good location. The hotel is what you would expect at a Hampton. Property is clean and well kept. You will find the normal cookies at the front desk and optional popcorn

A typical Hampton Inn. The rooms are clean and the staff is friendly. This location could probably use some updating/​refreshing.
The breakfast buffets is typical, which means pretty good but nothing to rave about. I always make a fresh waffle – which I love.
The location is great if you need to be downtown on this side of the river. I come on business and it is convenient.

My husband and I got married across the street at Treaty Oak Park and rented out a room to get changed in after we were done decorating (and yes, we spent the night… after a drunken post-​reception party with some close friends). Everyone who worked there was SUPER friendly and completely helpful in every aspect (Sigourney, Key, Winston — sorry I really tried to remember the names I hope I’m at least close!) Even after all my worried phone calls during the previous two weeks before we stayed there, they were all professional and courteous.
The hotel is very nice, clean, and spacey. Had nice TVs and a fridge in the room. Also had an iron with ironing board, hair dryers, coffee pot, etc. If you forgot a toothbrush, toothpaste, or really any of the basic necessities, you could just call the front desk and get it. Coffee was almost always available in the lobby and breakfast is served everyday between 6am-​11am. Great location and by some cool spots in San Marco :)

I am surprised that so many people like this hotel. The hotel could use a major update. I checked in on a Saturday and stayed two nights. The first day someone was having a baby shower in a private room on the first floor. I was hanging out in the lobby waiting for a family member. They were so LOUD and obnoxious.
The room I stayed in was clean, but the carpet was worn in spots. The bed was comfy. I went to bed early the first night. I could hear someone outside my door with a dog barking. Also heard people talking loud and slamming their doors. The second night I could again hear doors slamming. That morning people could be heard early talking loud and again slamming the door.
Next time I think I will go to the Hilton. This property is not for me.

Very Very pleased with this hotel ! Samantha and Yolanda at the front desk were so polite and accommodating! They provided a free wine opener and gave us tips and hints on where to go and what to do. Was there the weekend of Dec 13-​Dec 16^th. The breakfast was delish — love the make your own waffles! So fun! Whatever you do, DO NOT GO TO THE WINE CELLAR restaurant across the street. We got 2 cocktails and a bill for 41.00! I asked how 2 cocktails (jack and coke and gin and tonic could be $ 41, and I was told «this is a 5 star restaurant sir». Steer clear!).
Hotel was very clean and smelled fresh. The bathroom and toiletries were Nuetragena. The bed was so soft and comfy. The pool was cute and the grounds (entrance, plants, etc) were very clean and well kept. The BP gas station across the street was a little shady, but the prices were fair.
The river walk and river taxi 2 blocks behind hotel were great! so easy to access! Also — we ate at the SAKE HOUSE 2 blocks behind Hampton and it was absolutely delish! HIGHLY RECOMMEND IT!!!
Best hotel for the buck. You will be pleased!

Clean rooms, no foam pillows.
Hot Breakfast sucks… Cold turkey links and egg chunks.
Not up to the standard Hilton family experience.
If not for building up my points bank, I would not come back.

This place was nicely located right next to I95. Although they tried to get me far from the highway, the fact is – I was still next to the highway and heard the traffic through out the night. Service was friendly.
The hotel looks like it went through recent renovations. The lobby looks up to date and great. The carpets in the hallway are nice and clean. The rooms and bathroom were all decent. They have these new mass printed notes that say your sheets are clean for your arrival. I don’t know how that changes my outlook but I still am aware what goes on at a hotel.
Breakfast is available as with all Hampton Inns. Each floor had a great ice machine great for refilling for travelers. The direct TV was a little unreliable but of course a bad storm hit while I stayed there.

Ok, I’m somewhat puzzled. This Hampton Inn seems to get some great, if not almost RAVE reviews. Is it possible that there is another Hampton Inn nearby? Or maybe I’ve finally succumbed to a nasty bout of Hilton Itis?
I’m really comparing this to other Hampton Inns, and it still comes up 2 stars in my book. The rooms have that odd smell of humidity and sweat. The heating/​cooling system featured a fan that turned at the blistering speed of one revolution per minute. The place was remarkable in its utter unremarkable. Maybe the location is convenient for downtown visitors, but to me it is worth throwing in the convenience for other offerings near some nightlife and restaurants. The most convenient option here is the BP across the street (they sell a killer pre packages Italian sub… expiration date is a year from next tuesday).
When I return to Jacksonville, I think I’ll pass on this property and check out the Hilton Garden Inn just a stop up the road further.

To be honest, I have had a most difficult time finding a suitable hotel for me in JAX. I have stayed at the Omni, it’s nice, however they nickel and dime you, and it’s a hassle to get in and out because of its size. Fairfield is clean and nice, but I needed someplace more centrally located
So, I try Hampton because the Wyndham Riverwalk seems like a disaster from the reviews.
I made the right choice. This hotel has easy access – fairly easy to get in and out of, if there is no traffic blocking the entrance. So, JAX people, it’s nice to leave an opening at a business entrance in traffic instead of blocking me. Just be nice.
Everyone is super friendly here and helpful. Someone went out of their way to find deodorant for me as I left mine at home, and someone else got me hot water to make hot chocolate. They serve cookies and popcorn for snacks in the evening, and I got to choose my snack based on status with Hilton. Very nice.
Rooms are clean and comfortable, breakfast is nice, and they allow me to check out late.

Friendly and helpful staff. Convenient location. Great value. Comfortable accommodations.

Very nice mid-​level hotel that caters to business people. Great breakfast buffet in the morning. Awesome customer service. Good location near hospital. Very clean.

Just stayed here this weekend (July, 2012) and couldn’t have been happier. Great price, clean rooms, the décor is updated and the place just looks/​feels new.
THe room was very clean, comfy bed, big flat screen tv and WiFi worked great. Fridge in room was a nice plus.
Late afternoon snack (cookies) were nice touch and typical Continental plus warm foods breakfast provides more than enough choice.
I stopped two doors down at the Wyndham and my in-​laws and it was a DUMP — made the Hampton shine that much more.
Great job!

Another great stay at a Hampton Inn. It was clean and not worn out, the breakfast was great, and service was friendly.
Free parking is nice. Not a lot of restaurant options in walking distance, but there is the lovely Treaty Oak park next door. The waterfront is about a 10 to 15 minute walk.
If I’m in Jacksonville again I’ll definitely stay here.

Usually like to stay at Hampton and this one did not disappointed. Its very well located in downtown Jacksonville.
The room was real clean and the room was cheap for a Saturday. The staff was all real nice and helpful. Free Wifi is in the hotel and thats a great perk since some hotels still try to charge or it.
Definitely stay here if you’re in the Jacksonville area, I will again for sure.

I had a hard time giving this a 4. I really was thinking 3.5 stars. The hotel seems to have been recently renovated with new carpets, sheets, and 40″ LCD TV’s.Not to bad. The service was also very good. But I just don’t love the location. While it’s close to downtown, it’s not close enough to walk, and the skyway is not open on the weekends. real bummer. The wi-​fi speed was decent, ad the pool was just OK and outdoors. Not a bad location for the price.