Jack’s

I eat out entirely to often and have grown accustomed to «getting what they want to give me» instead of the food I order and pay on average of 7 bucks in the mornings and about 12 or more for lunch or supper for me and my son. I get so frustrated with the amount of effort that not just this location but ANY fast food restaurant puts in to make sure that the order is accurate before they shove it out the window and hurry you away so they can give someone else your order. Prices have risen to the point that you can almost go out to a decent restaurant and for just a few dollars more we can get a lot better meal for the money. It doesn’t seem to bother you that 6 of 10 drive thru patrons orders are wrong by one mean or another. By the time I get home to discover that I have paid for an order that I didn’t make but received. I make the call to inform that they have once again gave me food I didn’t order and every time time they offer to give me the food that I ordered if I want to come back. I hear the same song and dance from all of the management «I am sorry sir, we are training new hires» or anything other than «I am sorry sir that the home office has us on a timer of 1.5 minutes per customer and if I don’t get you moved from the line it will affect my bonus, and rather than that happening I would rather give you another order another day to make up for it». Yes I am going on a bit long on this to sound off for the masses. We would very much like to receive the food that we pay for. We can’t be wrong by saying that if you would just look at the screen that has our orders on it as you bag it, instead of cramming what ever your hand lands on in the bag before you shove it out of the window as you tell us to have a great day/​night we would be grateful.