Nimnicht Chevrolet

I did not think I’d ever own a new car. When the transmission died in my old clunker I was at a loss, small budget, marginal credit, fearing I’d be relegated to the buy-​here-​pay-​here nightmare of predatory lender used cars. I was wrong, John Farley got my information, got me into a car I can afford, a car that I love, and works hard to make it happen.
Anyone can sell a corvette to a rich guy, John worked his butt off to get a woking class guy into a little Spark that I love and thought I’d never be able to have — you can bet if I ever can afford that corvette, I’m gonna get it from John!

Worst customer service from any car dealership I have been to. I’m 37 years old and have purchased many cars in my life ranging from Honda’s to Porsche’s. The problem with this dealership is the attention to detail that is received by the customer from both the finance department and the sales consultants.
Kenya was my sales consultant and she did an okay job. I knew exactly what I wanted which made her job very easy. The problem arose when I asked for a new center console (mind you my Tahoe did not come with one), Kenya’s response was No and when I pushed back on her she made the comment I would not want to deal with the finance manager because he was in a bad mood. REALLY? A bad mood?
Once I realized that was not happening I asked for a set of floor mats which were promised to me and after a month long wait I still have not received them.
After multiple calls to the dealership I have resorted to posting online in hopes to gain traction and receive what I was promised.
–Chris

I had an appointment to test drive Chevy Camaro. The sales person didn’t knew anything about the vehicle. She could not even explain me the features the car had. I asked to show how the Head up display works, she failed to demonstrate that. She even didn’t know that we can build the vehicle according to the specifications that suits us. I would suggest not to visit this place.

Service department is terrible. Purchased my vehicle brand new from Nimnicht. Pulled in on a Saturday. Typically you are met with a service advisor. Well I guess it was too cold this day, after waiting in my vehicle looking at the advisors in the Windows sipping hot cocoa I decided to go in. I requested a basic oil change. Nothing special. The same oil change you can get done on your lunch break at almost any location. The advisor said there is a two hour wait. Two hours for a oil change? Are you kidding me. Last time I will come here for service and my next vehicle will not be from here.

Terrible dealership, called six time today to speak to someone in service and was transfer six times in which no one answered! Avoid you a headeache.

Terrible service department. Sales and financial departments are woefully average.
Service department removed my property from my van, didn’t do the cleaning, and didn’t change the oil filter. Service department manager wouldn’t return my call, so all communication had to go though my salesman.
Hope to not have to deal with these buffoons again.

I scheduled an appointment online for a recall service on my car. First of all, no one ever contacted me to confirm the appointment, etc. When I actually arrived, the set-​up of the service entrance was confusing and I had to ask several people before I found my way to the right place. Finally, I waited for about half an hour only to be told they couldn’t perform my recall and I’d have to go to their Buick dealership across town — even though I provided my VIN along with the recall number and description when I first made the appointment. They do, however, have a nice waiting area if you actually manage to get service.

I have to once again update my review. I was helped again by a great employee-​Jack. He is friendly and conscientious. When I come for future service appointments, I will always ask to be helped by him. He goes above and beyond! Previously, I was not going to come back to Nimnich– I will now!

Just left here and was looking to buy a vehicle. Can you believe walked around for over a half a hour looking for someone outside and no one came to ask us if we needed help. Guess they didn’t want to leave the ac.

I received a phone call from Nimnicht Chevrolet last Friday 7 Nov 2014 in regards to an internet inquiry. Lauren Newman the Internet Manager is the one who called me. At first I was hesitant on going in but Lauren assured me that she will not waste my time. When I got to the dealership I was expecting the worst but I received first class treatment. Lauren Newman was very professional and explained to me my options upfront and was not pushy. I told her what I was looking for and she worked hard to find it for me.
Even though I was not able to purchase a truck that day I appreciated Lauren’s professionalism, honesty and speedy service. I highly recommend this dealership and if possible ask for Lauren Newman.

Last Friday, I got a wild hair up my bum and decided to go test drive Chevy Equinoxes. I’d been eyeing a new car for a while, but wasn’t quite ready to pull the trigger. The reason I chose Nimnicht over other Chevy dealers in town was because of the fantastic experience I’d had about a year ago with their body shop. They’d gone above and beyond to take care of me after I’d been rear-​ended, so I hoped their sales department would function in a similar fashion.
I made an appointment online with Steve Job in internet sales, and he was an absolute pleasure to work with. Being a single girl, car stuff can be kind of intimidating. But there was nothing intimidating about my experience. Steve greeted me with a smile and before we started looking, we talked about what I was thinking budget-​wise, must haves in a vehicle, likes, and don’t-care-abouts. From there, he took me to look at a variety of Equinoxes. I was impressed with the number they had available. After we found the model I was looking for, we went for a test drive. Then we discussed options. I’m a very particular person, and there were a few minor details about the vehicle I wasn’t crazy about. Steve worked with the accessories department to present me with options and we found a fantastic solution to fit my needs both financially and aesthetically.
Overall, the entire buying experience was fantastic. Not super pressure-​y, and they did a great job fitting my wants and needs. I absolutely love my new Equinox and recommend Nimnicht to anyone!

This is now Cadillac/​Saab of Orange Park.
If your car is under warranty, don’t go here. They will avoid issues that they would normally tell you about off you’re NOT under warranty.
I don’t recommend their service dept.
Items are never in stock, you’ll find yourself driving back multiple times for the same issue.