Pop-A-Lock

Told me 30 min. He came and didn’t call didn’t knock on the door. When I called after 45 min the lady said he had just left and when I asked her why he didn’t call or knock she said they weren’t allowed to knock. Then she hung up when she put me on hold. Called back and then the next rude rep said that he did knock and called. They had the wrong number and it’s no way they knocked because myself and two other adults were quietly sitting on my sofa waiting for them to come. When he finally came he refused to answer wether he knocked or not. Then refused to open my car because I kept asking him and left. Next guy came knocked and said it was him who came and left the first time. LIAR! And THEN when he took my credit card and license he sat in his car. I noticed another man in the car with him. I asked does the man work for the company, he said no that’s my buddy. SO HE HAD MY PERSONAL INFORMATION AROUND SOMEONE WHO DOESNT EVEN WORK FOR THE COMPANY! I wish I could give zero stars

I left work last week and realized my tire was completely flat. Luckily, it happened in the parking lot and I saw it right away. I called VW Roadside Assistance and they contacted Pop-​A-​Lock. Michael got there quickly and he even called to tell me he was on his way. He was super friendly and knowledgeable, extremely professional. I will definitely call them again if necessary.

If you ever find yourself in need of roadside assistance this is a great location to call… The staff is very friendly…
The guy who came out was super nice and got the tire changed fast. I must say its pretty embarrassing to not have the proper equipment in your vehicle to change a tire… but that’s okay– there’s always Pop-​A-​Lock!

We woke up the other day and had a flat on our truck. Lovely. For whatever reason, we don’t have a jack for the truck and the one from our car won’t work with the truck. I’m going to have to ask my husband why in the world we don’t have a jack and we’re going to have to remedy that. Anyway… so I got on the phone with our roadside assistance company to have someone come out and put the spare on so we could go get a new one. It was Pop-​A-​Lock they sent our way.
I immediately got a text after hanging up with our roadside assistance company giving me Pop-​A-​Locks information and also informing me that they would arrive within 40 minutes. Within 5 minutes, we got a phone call from the guy who was coming to let us know he may be a little longer than 40 minutes because he was finishing up somewhere else, but that he would be to us asap.
It took him 50 minutes to get to us. Not that bad… only 10 minutes off from the estimated time and I’m not removing a star because he had the courtesy to call us promptly to let us know he may be slightly late.
He was very courteous and had our tire changed within about 10 minutes. I wouldn’t hesitate to use this company again in the future. I’ll even go as far as to make a request for our roadside assistance to send Pop-​A-​Lock back out to us again if we find ourselves in need.

I was locked out by my two year old today and pop-​a-​lock saved the day! The woman I spoke with to request the service was extremely helpful and calm, which helped in my frantic state! She let me know as there was a child in the house it would be faster than normal service and free of charge (I would have paid any amount to get the door open and make sure my child was safe). The driver, Anthony, called me promptly and let me know that he was on his way and aware that a child was in the home so he would do everything in his power to get here within 20 minutes (he was here in under 15)! He also inquired about my sons well-​being, which again helped this frantic mother! Thank you to the pop-​a-​lock team for saving me from a coronary!

i called pop a lock for my business. they quoted me 45 minutes to arrive. They arrived quickly and knocked out the lock in a few minutes.
The problem was with the service. My company is a large corporation, and we use pop a lock hundreds of times a week for our fleet vehicles (nationwide, not locally). This was an interior door, not a car, and they hassled me because i could not give them information about the vehicle. They were not polite on the phone, going so far as to be rude at some points. If it were up to me, i would not call pop a lock again.

I locked my keys to my house in my garage. I called Pop-​A-​Lock and Anthony was at my house within 15 minutes. He was very polite and thorough, which is reassuring being he was about to open my garage. He had the garage door open in minutes and made sure I found my keys before he left.
I have called Pop-​A-​Lock for locking my keys in my car in the past and have always been impressed with their timely, professional, personable service.

Quoted 30’mins for pop-​a-​lock to arrive at my job where I locked my keys in my SUV… he called me within 8 mins and was at my job and by my car within 15 mins. $ 45.95 and within seconds my car was unlocked! Thanks!

We called Pop-​a-​lock for a customer on Monday, September 2. We were quoted 30 minutes, and $ 59.75. I told them exactly what type of car the customer had, and where it was located.
An HOUR AN A HALF later, I noticed the customer was still in the parking lot. I walked over and asked if they had not shown up yet. He said that he had called them about 15 minutes ago, was told that they had come out there but left because they couldn’t find his car, and that they would be there in 10 minutes.
I called and was told they were still within 3 minutes of their ETA…
When the locksmith finally showed up (15 minutes AFTER my last phone call), he charged me $ 66.95.
Basically, don’t use Pop-​A-​Lock if you are in a hurry, and don’t believe the quote you are given. We won’t be calling them anymore.