Pump It Up

I stopped by this location to received information regarding their services. I worker was on the phone when I arrived at the front desk. I waited for 20 minutes for service. During this time, there are other workers coming in and out behind the desk but they did not acknowledge me. I’m not sure why?

My boyfriend and I love to bring our almost 3 year old daughter here. It is $ 8 an hour to jump and adults are free to go in with them. Just don’t ever come in an hour and fifteen minutes before they close! We’ve never come that late, but figured why not? I wonder if there is less people? There was. And the 5 young staff members all sitting around the desk immediately did not want us there. We were told they close at 630pm, not 7pm like their hours clearly state. They informed us the people in there already intended to leave in the next five minutes, so we would be the only ones there. And as we paid for an hour anyway, one girl told my boyfriend to never come after 5pm. Just because the staff intends to be out of work by 7pm, does not mean you close a half hour early. We had no problem paying for only a half hour, they were the ones with the problem. So rude! Then as we left, before the others there I might add, they said something like come back soon! Sure. I came in with the intent of letting my daughter jump, while I discuss renting a bouncy house for her birthday, I will definitely be taking my business somewhere more professional.

Amazing place and birthday celebration successful! They definitely exceeded my expectations. Our attendant was excellent. I literally had to say hi and bye to all the guests, they do it all. They also give a 10% military discount which was awesome!
Thank you!

Great place for families

We went to pump it up for open play. The kids were having a blast… UNTIL it got busy and the older kids, who seemed like they were much older than 12, came and went crazy. They were literally taking the smaller kids and tossing them aside. There were way too many kids on the activities and they were all getting hurt. The manager told us there is no staff supervision, only parental. The problem is most parents weren’t paying attention to their kids and it became so dangerous we left. The facility was not very clean… one child threw up and they blotted it with a cloth. We couldn’t wait to get out of there! Will definitely not go back, which is a shame because my kids love those places!

The ONLY way to do a birthday party!
After attending a party at Pump it Up, we decided to have my daughter’s party there. I am so glad we did — there was no stress because we had nothing to do. We did the Ultimate 26 Party, and used their online invitation/​RSVP system. A few days before the party, you tell them how many are coming, pick out your cake flavor/​character, order extra food for the adults if you want and then just show up!
The staff is amazing and they really have everything down to a science.
They have bins for the gifts as everyone comes in, and they bag them up for you to take home, or you can have your child open them there, but we just thought it would be easier to bag and go.
The kids go into the first jump room for 30 – 45 min or so, then a 2^nd for about the same amount of time, and then on to the party room for pizza/​ice cream/​cake. We did the Glow Party option, and the kids got glow necklaces as well.
They set-​up the room, serve the kids, cut the cake, and EVERYTHING. At the end, they hand-​out the goody bags (that they do), and box-​up any leftover cake/​pizza and have it at the front for you ready to go.
Our group was mainly kids between the ages of 3 and 7 and by the time everyone got to the room for pizza and cake, most of the kids were worn out. I think they have options for shorter party times which I think would be better for smaller kids.
The cost is very fair when you factor in all the food/​drinks/​paper products/​goodie bags, and especially when you factor in the labor. There was a staff member in the jump rooms with us keeping an eye on the kids so the parents could relax and chat a little. They even give you a candid snapshot of your child playing when you leave.
And having someone else serve the food, cut the cake, and deal with the drink refills frees you up to take pictures or eat and enjoy the party!
The facilities were very clean and all the kids had a blast. At the end of the day, it feels like you were a guest at the party you were hosting.

This is a super fun place for adults or corporate parties as well!

This place is hit or miss… but it’s not their fault… it’s more hit or miss depending on how many crazy kids are there and how old they are… and of course whether the parents have taught their children courtesy. :o)
The facility is VERY CLEAN. I was there just this past Friday afternoon. There were a whooping 4 other kids there. It was like we had rented the place out for ourselves. The entire time we were there the staff was diligently cleaning various areas of the place. And from the looks of the place, nothing is missed.
I’ve attended birthday parties here and have mostly positive experiences with them. I think the «glow parties» (turn off the lights and everyone is wearing a glow necklace) are a little weird and should be done with great caution (just not age appropriate for some and could get dicey with older kids)… I noticed that they have expanded their food choices for parties (which is a good).
My only caution for you is if you have younger children. Try to figure out when their «off» hours are. During peak hours, since it’s all children up to 12 years old, the bigger kids are intermingled with the little ones. From my experience the bigger kids don’t necessarily look out for the smaller ones. At least a few times my son has come slid down from the slide and the next child piles down immediately after instead of waiting for the younger kid to get out of the way (as they are supposed to). But like I said earlier, that’s more of a parenting issue. I have just learned to follow my little ones around like a hovering parent whenever the older children are there.

How much does a 3+ hour nap cost? $ 8.95! This place is so much fun for the kids! Their facilities are clean and well maintained, and there is PLENTY to do.
When I first heard about it, I thought it was going to be just a cheap blow-​up bouncing room in a warehouse. It totally exceeded my expectations. They have several big rooms full of different kinds of inflatable activity spots, along with kiddie rides, Foosball, air hockey, and a bunch of other activities for when the kids grow bored with bouncing.
My 2 y.o. and I went today at 9:15, and he spent 2+ hours running around laughing, screaming for joy, and bouncing all the way! When we left at 11:30, he was pooped! Barely got lunch into him before he settled in for a good long nap. Parents, if you have been wanting to get some work done in the afternoon, but can’t guarantee a good long nap time, drop $ 8.95 in this joint, and enjoy the feeling of finally having time to get to all those things that you’ve been meaning to do!