Big Bites Pizza & Subs

I have gone to Big Bites for more than four year. It used to be great at customer service, now it is horrible. It appears there has been a change in ownership.
They do have a Help Wanted sign in the window. They really need it. I ordered a sandwich today, was supposed to take 10 minutes… I went back 20 minutes later and it still wasn’t done. Don’t get me wrong, the food is good. But there have been several times I have had to go to order my take out order because the phone was busy. I’ve been there when the lady put the phone of the hook as she was too busy to take orders over the phone. Today I watched while she was the only one doing anything behind the counter… cooking, order taking, delivery prep… while two other employees (most likely delivery guys) sat doing nothing.
If this were a one time or two time issue, no biggie, but it is a regular experience. The previous owners had a full staff behind the counter all working and ALWAYS made sure to say hello to my roommate and me who WERE regular customers.
If the service doesn’t change I will go elsewhere.

They’re the best ! All there food is tasty. Also it comes on time. The driver is always nice. The subs I do wish they were more on the bigger side, but other than that the food is delicious

He’ll yea tuna sandwich is phenomenal, that thing is stuffed !!! I always get two and I’m all set

I’m surprised by all the good reviews because this is pretty bad pizza. The cheese was a congealed layer and it was the greasiest pizza I have ever seen. I’m writing this mostly as a reminder to not order from here again. The food did show up quickly though and the delivery guy was nice.

I came out of Unilocal review retirement to tell you that this pizza sucks. I know you’re desperate but please, please just order Pizza Hut or something. I am no stranger to shitty-​ass pizza (obviously, I live in Boston)… But this is some week ruiningly bad pizza. On the upside I was able to eat the french fries after I baked them for ~20 min, no such luck with the pizza though, the cheese just wouldn’t melt.

I really like the guys that work there, they are friendly, laid back and extremely efficient. The place is clean and the food is great. Large portions, good prices. Can’t ask for more from your local sub shop!

I love this place! They are always quick when they deliver. Let’s not forget to mention how great their food is! Their French fries are my favorite, as well as their calzones, steak tips, and chicken cutlets sandwiches… And OMG their chicken wings too!!!

Awesome food and fast delivery. Big Bites knows how to make incredible food and keep customers happy, and you can’t beat the price.

I love that I can walk into a pizzeria to get an awesome fried fish combo! I had the fried fish, scallop, shrimp, and clam strip combo with fries and cole slaw.
There’s pizzeria style tables, and a clean bathroom! The guys there were also super nice.
Great food, and great service! I’m a fan! If I wasn’t rushing to another meeting afterwards I would’ve saved my leftovers, but I sadly had to throw away like half of my meal — I can eat but the portions are HUGE!

YES I’m forgiving! The family was walking by an I had a taste for a sandwich! Well we went in an everyone was awesome! The woman at the register that took or order was very polite!
I ordered a combo seafood on a bulky roll. It was actually awesome and I definitely will order it again! Perfect amount of ingredients. Not to wet an not to dry. Nice serving amount also!
The hubz got buffalo chicken on bulky roll combo. He really enjoyed his as well!
We ordered our usual buff & bbq chxn calzones the night before, they were good as usual, they were just a bit smaller then usual.

These guys saved my hunger literally. I was doing a security job for RSIG security for a movie set crew parking lot security this summer over at Franklin Park zoo. it was in the evening and was getting dark, and I couldn’t leave my post to drive to get something. I called up two or three other pizza/​sub places in the area, none of them could find the location I was in or wanted to deliver to the area (I guess it has a dangerous reputation in the evening)(but I found it was fine). Anyway I call Big Bites. The person who answered the phone took my order accurately and knew where I was after I explained to him the location. I thought my food wouldn’t come, but it did, and he was actually five minutes early and the food was made to order. Can’t beat that kind of service. I ordered again one day coming back from the blue hills for a hike and again they made the order correctly and everything was great. they have the best subs in the Boston area by far. Right near Forest Hills by Walk Hill street. real easy to find. You can park in the dunkin donuts or on the street. I would suggest just parking in the dunkin donuts parking lot. There’s a sign that says you could be towed, but I parked there just fine for pickup.

I ordered a large steak tip sub and a side order of some heavenly steak fries… the first time I didn’t completely devour a take out order, the quantity of food for the amount I spent was incredible. Amazing food, speedy delivery. Highly recommend this place!!!

So I found this place by accident and im so happy I did. I read all the reviews so I was excited to try it.
The first thing my co worker said was «damn the food is still hot». We got the Chicken Pesto Supreme and it was sooooooo good. Havent had pizza like that in forever. The wings were alright nothing to craze about but the tuna wrap was delish. I would def be calling here again. They were fast, friendly and super delish.

Pizza exceeded my expectations. Fast delivery, friendly delivery man. Veggie lovers is awesome-​ask for extra cheese because then it runs to the edges and gets crispy :)

Just have a large veggie pizza with white sauce instead of red, and artichoke instead of broccoli!
I added a piece of fried blue fish from a resent fishing trip and this made it really pop!
Dayum, it was mighty good!

I’m sitting here drooling over just about the best pizza I’ve ever had, even from Big Bites. Broccoli, Feta, and Artichoke Hearts on a well done Cheese. I’m breaking a sweat on my upper lip, when’s the last time pizza did that to you?
As always the guys who work here are exceptionally friendly (plus easy on the eyes, bonus!) and the place is always immaculately clean.
A quick tip, don’t use Foodler to order, go with Grubhub, the order ends up costing less. Foodler awards points and coupons but honestly I’d like the better price upfront and not play any coupon games thank you.
I’m into my forth slice now and all I can think about is trying to make room for the rest, we’ll see how I do!

Get out of here you disgusting dump. That’s what I would say to you Big Bites, if you were some sort of monster building with ears.
I doubt the legitimacy of the other reviews here.
When they first arrived, I ordered a steak and cheese combo sub and it was incredible. It was gooey and the steak was actually seasoned and it has these great overall chewiness to it. I also had a pizza and it was fine.
Then slowly, over a number of different orders, the quality has just dropped through the floor, then through the floor and through the center of the earth and back through the other side. Then it crashed through the floor in my bizarro house in the Andomeda galaxy.
I’ve had buffalo wings with the consistency of a bone wrapped in a dirty sponge. I have had a dry cheese burger that was missing the cheese I ordered. I have had a pastrami sub that was like a salted rag on a bun. But the last straws came recently: the «famous» broccoli fettuccine alfredo. What an affront to humanity. The sauce was like dishwater and the pasta was dry and hard at the ends. The best part of it was the broccoli, and that is a serious problem if the vegetables are the best things to come from a dive delivery joint. Then came the time I got a pizza with mushooms. It was like someone threw a water balloon into its box, kicked it in the face, and carried it like a suitcase to my house. It was all effed up. All the cheese had slid onto one slice, there was weird tomato and mushroom water everywhere, and it stank. That’s right: my pizza was smelly. Like a plastic bottle left in the car or the inside of an old thermos. The final time I ordered a steak and cheese hoping it would be a return to past glories-​no. It was just ok. The magic was gone.
In conclusion, do not believe the other reviews. I don’t care how close by you live.

The service was great! The delivery driver was so sweet and he came with 30 min of my order. Food was pretty good. Pizza was good. And the bacon cheeseburger was good except it was served on regular toasted bread and the cheese fries needed some salt it was a little bland. Overall it was better than most! Definitely a new favorite

This is my go to place for a late night bite. I love the food, especially the calzones. Priced just right and they are so fast! I can order and be there for pickup in 10 minutes.
Depending on how much you spend, I get a free two litter every time with my purchase. I recommend to anyone looking for a great meal fast at a great price!

What?! No one Unilocaled this place yet!!! Possibly the best steak and cheese I’ve ever had, quite possibly the only steak and cheese that ain’t greasy. Got one of my fellow officers hooked on their steak and cheese. Their steak bomb calzone is good too. Great service, great food!