I never like to leave a bad review, especially if it seems as if people are trying. I went to this location a couple of nights ago and sat at the bar. After a reasonable amount of time bartender came over and asked me if I would like a drink I said yes I will have a beer. About 15 minutes later still with no beer another bartender walked over and asked if he could help me. I said yes about 15 minutes ago I ordered a beer. Eventually I got my beer and then ordered some food. The food came out wrong but no big deal. The shrimp Sriracha was actually pretty good. I then ordered another beer. 30 minutes later, and 100% ignored for this time, I had not receive that beer and just decided I wanted my check. I finally had to flag someone down. It seems to me the Casual Observer that there was maybe one person(behind the bar) who gave a darn in this place, surrounded by a whole bunch of people who were either incompetent or didn’t care one bit. Glasses were piling up all over the place unwashed at the bar. it was pretty bad. I felt lucky to get out of there with my bill… which took a while to finally get. I didn’t even scrutinize it and see if I got charged for both beers. I just wanted to get my bill pay and get out. Did I mention that the air conditioner didn’t work?
Leslie K.
Évaluation du lieu : 4 Laurelton, Queens, NY
Every time I come I get the same bartender she’s cool quick and good drinks … Wish she had more help from her staff so she can keep running the bar on time and excellent work. It’s pretty busy around lunch due to the location Which makes happy hour more happy.
Gene R.
Évaluation du lieu : 1 San Buenaventura, CA
Save your money. This place is expensive and the food is awful. This neighborhood has fantastic restaurants mostly small ethnic places at great prices. Stay away from here we left feeling cheated.
Meena M.
Évaluation du lieu : 1 Manhattan, NY
Never Again.
Larrisaa W.
Évaluation du lieu : 1 Queens, NY
they take long to serve you always make mistakes the food isnt always good milkshakes are horrible
Tyshawn W.
Évaluation du lieu : 1 Jamaica, NY
Went inside for takeout service, woman & security greeted me & assured me someone would be down momentarily to assist me. 20 minutes later I’m still waiting & the hostess hasn’t even approached me, so I left as I was leaving the security guard & hostess who are suppose to be professionals giggles like«ahhh that was quick I thought you wanted food.» Place is horrible & unprofessional… guess you can’t have anything good in Jamaica huh?
Amanda B.
Évaluation du lieu : 1 Jamaica, Queens, NY
If I could give this place zero stars, i would. The service is terrible and when we ordered from the to-go menu, our food turned out to be cold! It sucked so much.
Chrissy T.
Évaluation du lieu : 3 Jamaica, NY
It was so nice. .when it first opened. Now it’s more of a gamble. Sometimes when my friend’s and I go to the bar I feel like I have to beg for attention.
Lori A.
Évaluation du lieu : 2 Ozone Park, Queens, NY
I definitely don’t enjoy dining at this location. I dined here once back when they first opened and it was just not on par with my experiences at the other chain locations. The hostess wasn’t even there to acknowledge us so we just went up the escalators. We were seated quickly but it took a while for a waiter to come see us. Then the food took even longer to come out and when it did come out, it was missing some of the items we ordered. Then our server must have left because we had a new server, but thankfully he was of a higher caliber than the woman we started with. I heard some of the other diners also complaining and the manager outright refusing to help a diner who’s entire entrée was inedible. Also our food was really not reminiscent of what you’d get at the other locations. This was 3 years ago but I still remember it clear as day because it was such a bad experience and from what I understand it’s only gone further downhill as my niece has been back a few other times since we last went. I definitely do not intend to dine at the Jamaica Ave location again.
Jon S.
Évaluation du lieu : 3 Brooklyn, NY
After two weeks in Central Asia, I knew that my first meal off the plane should be something all American. So I went to Applebee’s. There’s one not very far from the end of the AirTrain, in a location that I was able to find even without access to an American SIM card and phone data. Just head up the Jamaica strip, which is packed with pedestrians on weekends as people take advantage of all the amenities located at the end of the subway line. I went with a large bacon cheeseburger, along with a frozen margarita and two Diet Cokes. It was a long, long flight from Uzbekistan and I was ready for some greasy food. The fries were a little cold, but other than that, things lived up to my expectations. The patty was large, the BBQ sauce sweet and the waitress was super nice and let me charge my laptop behind the bar. That meant after leaving I was able to go to the Verizon store and get something back online. A word of warning: this place, like so many in the city, gets super crowded on the weekends. So definitely come early or get ready for a wait.
Eleny M.
Évaluation du lieu : 1 ASTORIA, NY
Worst Applebee’s I’ve ever been to. The wait time for food is super long and the food is bland. It also does not look clean. Will not return again.
Alicia N.
Évaluation du lieu : 2 Jamaica, NY
This isn’t a review on the food or drinks, I’ve never had an issue with either before. This isn’t even a review on bad service. My waitress just seemed to have a «DUH!» moment yesterday. I arrived around 4:30pm with my daughter for a late lunch for her birthday. Our server came to our table almost immediately to take our orders, but I kept delaying her(needed time to get my plan in order). I typed up a messages in the notes section of my phone that said«it’s her birthday» and when our server came back to take our orders, I showed it to her. Thinking she played it off like an expert because her response was, «great! I’ll add that coupon for you!» I just knew operation embarrass my pre-teen was going down. I had done the same for my mom in the same fashion last year. We get our meals and our server seemed to hover, asking ever few minutes if we were okay and needed anything else. Again, I’m thinking. She’s waiting for the right moment to gather the crew to sing to my daughter. We finish our meals and she comes back to ask if we’re okay. I tell her we’re done and ask for a box for my food. At this point, I’m like ITSABOUTTOGODOWN! I pull out my phone and start recording my daughter. Server comes over with the check. HUH?! I pay, noticing no cake on there, but figured maybe it’s comped because she’s a kid?! *shrug* we then sit there for another 10minutes with me recording my daughter and waiting for them to sing! NOTHING! After I realize homegirl totally missed the mark on my request, we left. I rebounded by picking up a cake at a local store and having family come by to surprise her. Maybe next time I’ll have to stick a sign on her head that says«it’s my birthday, come sing to me!»
Kibibi H.
Évaluation du lieu : 1 Hollywood, FL
All I have to say is, why put frosted glass in your bathroom door? WHYISTHEWHOLEDOORFROSTEDGLASS? In a high muslim populated area too… Who does that?! It has got to be haram to even use this Applebee’s women’s bathroom. I cannot even.
Adia W.
Évaluation du lieu : 2 St. Albans, NY
Came here at midnight on a Saturday night. The wait for two people was way too long. Once we were sent upstairs and seated, the hostess told us our server would be with us shortly. I noticed that there was dirty serving tray left on our table. Then after waiting at least 20 minutes, no server had showed up to our table. Not even to introduce themselves. It was not that crowded, and I saw lots of servers just hanging around. So after waiting, we promptly left. Probably my last time going there, which is a shame because it’s such a convenient location.
Gael M.
Évaluation du lieu : 2 Cambria Heights, NY
Expectations were low before coming in here and that says a lot. I’ve been here on a couple different occassions. Once when the wait was ridiculously long for two people(settled for the bar and unattentive service). Again when they were closed in the middle of the afternoon for a health inspection. Now, I’ve worked in restaurants and we do not suddenly close during an inspection which leads me to believe they have some real issues there. I only ever stop here on my way to Manhattan or commuting back to my side of Queens, but it’s never worth it. Won’t be returning.
Naima C.
Évaluation du lieu : 3 Queens, NY
Only«restaurant» on Jamaica Ave. I come here because my kids like it the only things that excite me on the menu are the sweet potato fries with 3 dipping sauces and the whiskey smash because it comes over crushed ice(I’m addicted to crushed ice). If you love very sweet chocolate melted cake like things get the triple chocolate meltdown it’s kind of yummy !
Nelly P.
Évaluation du lieu : 1 KEW GARDENS, NY
If I could I would’ve gave them 0 stars! Let me start off with the forks, they were dirty! It had so much food still stuck on it! Yuck. Since the moment we came in and had to wait for a table the hostess rudely tapped my shoulder roughly and said my table was ready. We sat down and I ordered a «whiskey smash» gross!!! It was pure rubbing alcohol so my bf gave me his beer while he ordered another. His beer took 20 minutes and he reminded the waitress about it and she said there was no clean cups so we had to wait until. The food arrived finally! My pasta was soooo dried and the tenders were burnt. My bfs food was also dried. The waitress barely showed up on our table and right after giving us our food she dropped off the check as well. Seriously? By all Service– poor Food– mediocre Atmosphere– I felt like I was going to get shot in there. So many roudy people.
Tristina B.
Évaluation du lieu : 1 Los Angeles, CA
After leaving this place, I didn’t know if I had went to a restaurant or a dumpster to eat dinner. You probably think(or would hope) that I was exaggerating. Sorry… but this WASONEOFTHEWORSTRESTAURANTSOFALLTIME(Kanye voice). Let me break things down for you. 1) Food– I ordered TWOTHINGS that I didn’t end up eating. One was a steak dish, and the other was the chicken tenders(who can mess up chicken tenders). The steak tasted like I was eating LIVER. I HATE liver, and even if I didn’t, my steak shouldn’t taste like liver. The waitress got the manager after I complained, and all he said was«I like liver. You don’t like liver?»… After finally agreeing to let me switch meals(to chicken tenders), the tenders came out and it looked as if I had gotten on of those Banquet meals warmed up for me. AGAIN the manager was called. I told him that this looked NOTHING like the crispy tenders in the picture, and that everything was stale and dried up. His response, «Well in what restaurant does the food look like the pictures anyway»… Sigh! 2) Drinks– I’m sorry, but I needed a margarita to get over the fact that I had to wait 45 minutes for a margarita. 3)Service– At least the waitress was nice. She proceeded to say«They only focus on the specials– the other things on the menu they don’t really care about because they aren’t as expensive.» FOLKS. PLEASE. YOUHAVEBEENWARNED.
Marcy N.
Évaluation du lieu : 1 New York, NY
Service is a nightmare on Elm St! Lets see where do I start!!! Location is very convenient since all the stores are around. Décor is nice like any other applebees. Drinks: water down, plus it takes half hour to get the menu and another half hour to get the drinks. There is only 1 bartender all the time. That bartender has to make the drinks for waitresses n the drinks for the bar customers to hectic! Plus they always have a mean face. Food: applebees food is always yummy! I like the won ton chicken tacos but they take so long to order or serve them that by the time u get them ur appetite is gone. Pick up: forget about picking up food at this place. Once I call and they told me half and hour. I got busy and I showed up after one hour, they had lost my order, told me to come back in 45 mins, screw it! I had to cancel the order n eat at other place. This Applebee’s broke my heart!
Briaunté W.
Évaluation du lieu : 1 JAMAICA, NY
Upstairs or Bar? *Thinks it’s over for a mere 5 seconds & decide to go upstairs* We were forewarned that the service is slow yet we proceeded to take the escalator to the yellow brick road. First infraction occurred when the host semi greeted us. He said something slick under his breath that I did not catch. Had it been caught there would’ve been a problem. Our waitress introduced herself & we decided to put in our drinks & apps. The wait for drinks was despicable. 25 mins to make a Long Island seems outrageous being that the patrons at the bar had their drink in tote. Can someone please explain why the hell it took so long when there’s 3 bartenders working. I really felt like I was at my Ob-Gyn’s office waiting to be seen. It came time for the plates & utensils to be utilized. Upon receiving my plate I noticed green food stains on the plate. I called Chyna over in passing to let her know the plate had leftover food on it. She takes the plate, doesn’t say anything & proceeds to walk around with it while she checks on her other tables. Here I am in an establishment without a plate & without a new one. What am I suppose to do, eat off of the fckng table? Where’s my high chair? I’m not a child! This goes on for the better half of me «dining» here. As Chyna passes by we catch her attention. Me: Can I have a plate? *attitude activated* Chyna: OMG! You don’t have a plate? Me: UMYEAH!!! We ordered an array of apps to satiate our hunger. We ordered the Grilled Chicken Wontons, Spicy Chili & Cheese Nachos & a Grilled Chicken Quesadilla. Pro: ½ priced apps & drinks. Con: everything except for the Wontons tasted like it was cooked in 2 week old grease. Isn’t that a health hazard? The Quesadilla tasted like fish, the Nachos were staler than waking up with morning breath. The Wontons were delish! The chicken was marinated in a delicious asian dressing & the slaw on top was perfection. Although it was fried it didn’t taste stale or have a 2 week old greasy taste to it. As terrible as I was feeling about the other apps the Wontons made up for it. We were warned & now I’m WARNINGYOUALL! Don’t do it to yourself. You’ll end up catching a case in this shitty hell hole of a «restaurant» for lack of a better word.