AutoZone

Not enough help. There are cars parked in the lot that are being worked on that limits parking space. Some parts are overpriced and need a little more up keep on their displays. Staff doesn’t acknowledge walk in customers.

It’s usually organized here as far as merchandise. One employee is a complete ass all the time even if it’s busy or not, everyone else is cool but they rarely go out of their way to help customers. The line to the cash register makes no sense. There’s a big ass pillar in the middle of it which makes it even worse because the employees can’t easily tell if anyone is on line. A sign says one register is for parts and exchanges only (unless they change their mind unannounced) and the other is for regular purchases. The regular register seems to never have anyone working there. You’ll stand there like an idiot because your trying to comply with the signs but no employee will come, another customer will stand on the parts line to make a regular purchase and they’ll take his transaction. Then you’ll get on that line and wait and then an employee will show up at the regular register and people will rush over there. I’ve seen employees helping customers out in the parking lot. Seems nice but I don’t know if I’d let them touch my car since some of them DO know a lot about cars and some of them don’t and it’s not like you can tell by looking at them. I needed a bolt for my lower control arm once and this guy swore up and down that I have to buy an entire control arm which comes with the bolt and they are not sold separately. Meanwhile I had already bought a lower control arm not too long before that and it definitely does not come with the bolts. If I took his advice I would’ve been stuck waiting for the shipment, then returned it and waited a few more days to get a refund on my card. But hey, this place is so close by that I’ll remain a loyal customer until I live somewhere else.

Parking lot is filthy, and the employees are rude and unhelpful. I live down the block and I will drive 20 minutes away to get parts just not to have to deal with the rude employees.