Chase Bank

Enclosed within the Rochdale Shopping Mall, if you blink, you will totally miss the entrance. The entryway is a bit confusing as there is inadequate signage to identify that this is in fact Chase’s storefront.
Once I stepped inside, it was all good. The ATMs are futuristic with their pretty touchscreen exteriors. I also really liked that they are located directly inside of the branch.
The branch was pretty empty during my visit around lunchtime but that may have been due to the weather. I noticed a handful of teller windows but only one or two tellers actually helping customers.
This branch’s location is a bit trippy. You enter, grab a parking ticket from their mechanism which lifts to let you in. There are signs advertising a 4 hour parking limit.
Not the most ideal location but it works. I’d definitely visit again if in the area.

This Chase is the closest one to where I live and work. Located inside of Rochdale Small Mall this location has about 4 ATM’S outside of the bank. However it’s important to note that it’s not 24 hrs. I believe you can get access as early as 6 am when Rochdale Mall security opens the doors.
For a while this branch was one of the most highly effective locations. They had about 8 tellers and even for a high volume location, things moved fast and then came the machines.
About 6 mths ago they remodeled the location and removed 6 teller windows only leaving two ans installed three self service machines. While the machines are easy to use and pretty fool proof it doesn’t take a genius to figure out that 3 machines can’t handle the volume of 8 ppl. Just crazy. Because the machines won’t allow you to deposit etc from a custodial account you still have to get on line for a teller. So counterproductive.
The staff is very friendly and always willing to help. If you’re a regular they make it a point to remember your name. They have a notary public and financial advisor on hand. His name is Rob and he’s very versed and always willing to give you advice.
For any other issue, Marshall is the man.
Overall this branch is still one of the best.

Why is only 1teller open at this bank to like seriously they have 4 windows the rest of the workers are talking and the line is long so why they don’t have more than 1 windows open? Only came here cause of stupid speedway auto collision and now im still here… so will save that update review for speedway when i leave

They r ok