Unbelievably rude. I don’t care how busy you are, you need to remember that you are in a customer service industry. If you can’t pride that in the first five seconds, you will be done as a business. They are unreal. Can’t believe it’s still in business. Waited to get managers info, got a name and number but unsure if that is actually the manager. We’ll see.
Sea Q.
Évaluation du lieu : 2 Kailua, HI
Food was decent but the service was terrible. It’s been a while since someone was so rude and incompetent. Avoid this place if possible.
Jonathan S.
Évaluation du lieu : 1 South Weymouth, MA
The service was horrible, the orders were screwed up, and the rice was really not good. No sour cream or salsa came with the quesadilla. The multiple waiters failed to refill our drinks, bring us our check, or fix our orders in a reasonable time.
Shane B.
Évaluation du lieu : 1 Lancaster, NY
Don’t bother! Service was terrible! One waiter and one waitress for a small restaurant and I’m not sure which one was worse! Menu looked fantastic but food certainly didn’t live up to it. Everything was awful to mediocre at best. Tacos weren’t as described at all. Corn tortillas were cold and spongy. It’s an airport… people are in a hurry. We were there for 90 minutes!
Ray M.
Évaluation du lieu : 1 Waikiki, Honolulu, HI
Food was ok but the service was terrible. I ordered at roughly 7:15 and my food came roughly 20 – 30 minutes later. I finished by 7:45 and waited for someone to ask me if I wanted the check. However no one ever came so at 7:55 I asked one of the waitresses for my check. She barely responded to my request while walking by and never brought be the damn check. 5 minutes later, at 8:00, I asked the other older waitress for the check. She said she’d bring it but she didn’t. It took me staring at them until 8:20 to bring the freakin thing. I thank the skies that I didn’t have to rush to a flight.
Stewart F.
Évaluation du lieu : 1 Mountain View, CA
Do not eat here. It started out with our having to clean the«cleanest» table ourselves. The kitchen worker saw we were sitting there and took our order, then the server followed up by retaking our order so she could put it in the register. The cheese Quesadilla was OK but the Angus burger was tasteless(very bland). We had to get up and get our own refills from the bar, get more ketchup for the fries and get up to ask for the check. The last time we saw our server she was walking into the terminal texting on her smart phone(just like when we arrived). I think this must be a witness protection employment program. No customer service at all. If I could give it a negative star I would.
Maria F.
Évaluation du lieu : 1 Westchester, NY
The food was okay but the service is horrible and the prices are high. No chips and salsa either when you sit down. They did not have a quesadilla as a kid’s option as I paid over $ 20 for 2 quesadillas. In addition, our waitress was not very friendly and only after our food arrived did I notice that she has something on her arm(swollen bump) that was covered by band-aids. She actually was scratching it and it was not completely covered so you could see some of the bump and her short sleeve did not cover it. In addition, at some point I saw her at work area eating lunch from a dish in between serving. She was standing up and openly eating when she could and then I saw another waitress do the same — not sure if it was the same plate or not. I was disgusted and will NEVEREVER return.
Jillian L.
Évaluation du lieu : 1 Costa Mesa, CA
HORRIBLESERVICE! Ordered a quick burrito to go and because I asked for the guac and sour cream on the side(so it didn’t get soggy) the cook started huffing and puffing and yelling at me from behind the pass out. He said that made it hard for him and was pissed at my small suggestion. Well, I immediately said I did not want the food and asked for my money back. No manager in sight and waited for 10 minutes for someone to figure out how to refund my card. While I waited I watched two more plates come back from the dining room ‘cold’ according to the waitress. Then to the microwave they went! I felt like I was watching an episode of Kitchen Nightmares before aGordon Ramsey visit. A delusional chef with no clue or experience where the customer is always wrong. I am in that terminal twice a month and can guarantee I will never give another dollar to them again and will do the same with everyone I am with.
I. p.
Évaluation du lieu : 1 Arlington, VA
Very bad service with attitude.
Deborah G.
Évaluation du lieu : 1 Montreal, Canada
I agree with the other reviewers who gave this place one star. Here is a list of issues when I was there just yesterday: –place was empty and tables were dirty –some tables had silverware others had mismatched plastic utensils. –I ordered the chicken enchilada. Black beans were DISGUSTING. The rice was like minute rice and the«enchilada» was microwaved chicken in a tortilla with no seasonings covered in cheese and some sort of overly spicy red sauce. A real joke to ask $ 17.00 for food that is presented like garbage and tastes like garbage. –I ordered a coke and it was served in a shaker glass the waitress picked up from the bartenders area. The big glass used to mix drinks. It had barely any ice and tasted flat. –The employees at one point all left the establishment to go walk around at one point This place is a serious joke. I don’t know where they get such ghetto ass lazy employees and where they get off serving such shitty food. The place has a really nice décor and has real potential but they need to fire all those employees and get a new cook. AVOID.
Jackie K.
Évaluation du lieu : 1 Hermosa Beach, CA
Hopefully you’ll see my review before you’ve actually sat down. I wish I had browsed through reviews to save myself from one of the worst dining experiences I’ve had in a while. At an airport, you don’t expect 5 star food. As long as it is decent, I’m usually satisfied. Unfortunately, Revolucion is a sad excuse for a restaurant. Food — I ordered the Chicken Tortilla Soup, which they informed me that they had run out. Then I order the Revolucion Cobb Salad, which is described like your typical cobb salad, with GRILLEDROMAINELETTUCE, blue cheese, egg, etc etc. When my salad comes out, there are literally huge globs on wet blue cheese, NO egg, and iceburg lettuce instead of grilled romaine. Seriously, talk about serving up whatever leftovers you have in the kitchen instead of what’s described on the menu. It was BAD. I ended up returning that and ordering the Chalupa, which again, felt like it was falsy advertised. It was basically 3 tacos that were laid flat. And when I asked for hot sauce, they gave me TABASCO… at a Mexican restaurant. TABASCO. Service — No one acknowledges you when you’re standing around waiting to get seated. The waitress who ended up being my server(as she was the only server) saw me standing there, but didn’t even greet me with a «I’ll be right with you» or «Go ahead and sit anywhere you’d like». Nope, nothing. I just ended up seating myself next to a power outlet. Never again, and I hope anyone who reads this heeds my warning and runs the other way.
Amanda J.
Évaluation du lieu : 5 Somerset, NJ
Delicious! A lot of food for a fair price. I was surprised but definitely left satisfied. If you love Spanish food come here !
James C.
Évaluation du lieu : 5 Brooklyn, NY
After a flight cancellation and an epic delay worthy of Homer — May 27th at about 9p in case the MGMT reads this — the bartender tonight poured me a Facebook-worthy Manhattan, cheerily honored my litany of ‘charge this device, now this one’ behind the bar requests, and then in the coups-de-gras after I left my iPad charging behind the bar as I left to catch my flight — he tracked me down across the way at gate 17 boarding my flight to give me the iPad back. He so did not need to do that. I don’t care about the device, but I so appreciate the effort and kindness. I will make a point to go back. People who say New Yorkers are mean don’t spend enough time inside JFK bars!
Melissa M.
Évaluation du lieu : 2 Central Falls, RI
Two stars is actually being generous for this place. We walked in and had no idea if to seat ourselves or wait to be seated. Then a few minutes later a waiter appears from behind us and tells us to seat ourselves. He looked like he had just arrived to work. We sat down and ordered water to drink and our meal. I actually had to go up to the bar and ask him if we could have the water we ordered, this was probably 10 minutes after we placed our order and there was no one there. Shortly after the food came out; it was okay. It was a chicken enchilada that came with retried beans and rice. The beans and rice were lacking in flavor; the enchilada was okay. Definitely not worth the price. Definitely would not recommended.
Taylor M.
Évaluation du lieu : 1 Marina del Rey, CA
DONOTGOHERE! I’m so unhappy that I wasted $ 14 on this disgusting burrito. First of all, I ordered from the short bartender(avoid her at all costs) who gave us so much attitude and acted like we had insulted her when we asked if we could get a side of salsa with our order. She was beyond rude and rolled her eyes at us after we ordered. I got my burrito to go, so I couldn’t send it back. But upon opening the box I realized that it was covered in disgusting, vinegar-like salad dressing. They added some lettuce on the side that they drenched in this disgusting dressing which the burrito soaked up. It tasted like straight vinegar. Shouldn’t they have more common sense than that? And half of the rice inside was so hard that it tasted like uncooked rice. Worst meal of my life.
Lili K.
Évaluation du lieu : 3 Manhattan, NY
This place wasn’t bad. When I got here at 5am, I knew I needed something to eat before my long flight out. I got two poached eggs, the breakfast sausage and home fries for $ 11. It wasn’t the greatest meal, but it was ok.
Jessica F.
Évaluation du lieu : 1 Sacramento, CA
I’m beginning to think I need to rethink my belief that it’s impossible to f*ck up nachos, particularly at the airport. I stopped here after seeing that the nearby sports grill was full, and I ordered the cheese nachos and a beer. What I got was curdled cheesy liquid, a smattering of diced tomato, a dollop of guac, all atop a bed of multicolored nacho chips. The chips appeared fresh, but tasted microwave burnt. Underneath the chips was what could be considered a poop skid of beans. Yeah, *underneath* the chips. At least give me some salsa to mask the disappointment. On the bright side, at least I didn’t order the $ 13 chips and quac, $ 3 more than the mess I ended up with. With their meager four beers on draft, your best bet is to go to the New York Sports Grill, which has 30+ beers on tap, unheard of at most airport terminals.
Sam H.
Évaluation du lieu : 1 San Francisco, CA
Finally, I thought to myself while passing Revoluçion, some interesting airport food! Well, it turns out I should’ve checked Unilocal first. What a waste of $ 13(and half an hour). After reading the menu, I quickly decided to order the Mexican omelet(sans ham) to go. It sounded really interesting, with plantains, two different salsas, queso fresco, and pickled onions. So I walked up to the to-go counter and was told by a grumpy guy in the kitchen that I needed to place my order in the seating area of the restaurant. When I finally sat down at my gate, I was extremely disappointed to find an ordinary, bland omelet with cheddar and ketchup on the side. Seriously, how do you confuse what I ordered with a basic cheddar omelet? So I stormed back to Revoluçion and told the waitress about the issues. She didn’t understand what I was talking about, so I walked her up to the menu and pointed out each missing ingredient. «We don’t have plantains,» she curtly replied. Well, she should’ve told me that when I ordered my omelet, and how could she explain the rest of it? She went back to the kitchen and had them remake my omelet. What I really wanted was a refund, but that wasn’t happening(since I left my receipt at the gate). The end result was just as disappointing as my previous omelet: no plantains, two containers of sodium(aka ‘salsa’), and a sprinkling of mild white cheese. The only good thing about the omelet was the pickled onion, but one redeeming quality is hardly worth the wasted time and money.
Jesse P.
Évaluation du lieu : 4 Syracuse, NY
The breakfast burrito was great and the service was friendly. Alexis waited on us. He came back often to check in and it was a pleasant experience while waiting for our flight.
Tony M.
Évaluation du lieu : 1 Buena Park, CA
Slow and rude service. Food is mediocre and salty. I probably wont come here again. Id rather purchase a sandwich down the way.
Nancy P.
Évaluation du lieu : 1 Flushing, NY
The bf and l were getting some breakfast before our flight. What terrible service. How would you expect people to catch a flight with this kind of slow service. We had to remind them to bring us milk with the coffee many times. We shared the eggs benedict, which they claimed that they were making fresh hollandaise sauce. When it finally did arrive, the sauce was extremely acidic. Too much lemon juice. But the worst part was trying to get the check. We had to remind them numerous times and then the bf just went to the bar because we were close to missing our flight. Just don’t risk it. Totally not worth it.
Mimio G.
Évaluation du lieu : 1 Cambridge, MA
Worst fish tacos I’ve ever eaten in my life. Stunk of old fish and was a watery, flavorless mess. The food here sucks. Eat somewhere else.
Sophie F.
Évaluation du lieu : 3 Maplewood, NJ
Had an overpriced drink at this«lovely» establishment. It was a mimosa and I swear the orange juice looked like powdered«drank». But the bartender was friendly and helped me past the time.
Regina O.
Évaluation du lieu : 1 San Juan, Puerto Rico
This place is awful… I hate having to diss a restaurant like this. But I guess it can’t get worse than what my boyfriend and I experienced there a couple of days ago… I used to think that On the Border had the most disgusting«mexican» food in the world. I was so wrong… My bf and I had been stranded at the JFK JetBlue terminal for several hours and got real hungry… There were other options but we chose Revolucion since we’d wanted to eat mexican a couple of days before. We were so hungry… And after we were done, we were STILL hungry. The food was terrible. My bf ordered a salad and asked them to add chicken… When he got the plate, the chicken was so nasty that we thought they were mushrooms!!! I mean, not that mushrooms are disgusting(I love mushrooms) but try to imagine«pieces of grilled chicken» that look nothing like it… Their appearence… Their taste… Dear Lord. He ended eating part of the lettuce and that was it. I got some tacos with«seasoned» chicken. The chicken was seasoned… But it was COLD. Terrible. It was obvious that the«chefs» made no effort to make the plate look decent. It also came with«canned refried black beans». TERRIBLE. TASTELESS. Those were at room temperature. It was bad… The tacos had shredded cheese on top of them. Surely they were supposed to be melted or something… But no. I’m sure they took them out of the fridge, put them On the plate and handed it to me. I’m not sure if I should talk about the rice… I know they don’t cook this rice when you order it — it’s previously prepared. So how hard can it be to put it in the microwave and«re-cook» it for the correct amount of time. Must say I was extremely disappointed. Apparently I’ve never had much luck with airport food. Can’t complain about the waitress though. She was very nice. But I won’t recommend this place to anyone. Maybe try the other restaurants they have just right after the checkout point. They had more peoples sitting in them…
Peter D.
Évaluation du lieu : 2 Brooklyn, NY
There’s not much that’s good about your flight being delayed for five hours. For one thing, you’re probably going to have to eat a meal in the airport, and it’s probably going to come down to a decision between overpriced crap and REALLY overpriced crap. I usually go with the former, and that’s how I ended up at Revoluçion. On the bright side, it was a weather delay so EVERYONE was delayed a few hours. So at least the drunken entertainment was free. I watched two men spark up what is commonly referred to as a «bromance,» which culminated in one slurring, «What’s your seat number? I’m getting mine changed so I can sit next to you.» When I got hungry enough that beer wasn’t doing it, I ordered a chicken torta. Although the fries were miserable and the chicken had a faint chemical taste, I actually feel good about stacking it up to what the guy next to me ordered, which was undoubtedly the worst-looking taco plate I’ve ever seen. The bartender was quite pretty, but I must say she offered the bare minimum of service. She never asked me how my torta was; I’m not sure if she just didn’t care, or if she was afraid I’d be honest with her. Then again, I can’t blame her for being a bit sullen because one of the guys at the bar sent back his burger for being well done when he ordered it medium-well. People like that give us humans a bad name.
MJ A.
Évaluation du lieu : 1 Oakland, CA
Yuck– These guys couldn’t cook the canned beans and rice correctly… i shouldn’t have been surprised when someone in the back decided to bleach down the entire kitchen. Nothing like bleach fumes while eating dry, nasty food. Good idea hiring young 18 year old girls to lure in sleazy business men. Bad idea on everything else
Tyler J.
Évaluation du lieu : 3 Mt Vernon, WA
Another decent airport meal. Could stand on its own outside the airport, so compared to other airport food it could be more stars. Best breakfast in T5, love the mexican omelet. big portions. Usually get it to go, so I cant comment on the service. Thanks for the great options Jetblue and T5!!!
Sandy C.
Évaluation du lieu : 3 San Francisco, CA
SPECIALTY Guacamole and Salsa MENU! I spend a lot of time in airports, so when I see restaurants in airports that make me feel like I’m NOT in an airport I gravitate towards them. They have cute little colored Spanish style metal lanterns hanging from the ceiling and little booths with dim lighting to tuck you away from the fluorescent lights at JFK. The food was OK and reasonable prices, but… NOTEWORTHY: They have these incredible specialty guacamole and salsas served in a large warm stone bowl in the shape of a pig! We ordered the Guacamole with Seafood. The presentation was amazing and it had chunks of guacamole and seafood, with hints of lime juice and jalapenos. We added extra salt, lime and tomatoes to it at our table. *blush* When they don’t get it right, you have to add your own flare to it! Service was casual yet stellar. Great place to stop in for guacamole and drinks before you hop on a flight! Cheers! I’m off to Miami! *waves bye*