RW Prime

I’m easy to piss off and overall a picky person when dining out, so I was hella worried about dining at RW Prime when I saw such bad reviews. I still made a reservation because I had 2 $ 100 vouchers for RW Prime. Things can’t be so bad when all I’m paying out of pocket is tax+tip on a meal. The place honestly deserves a 3.5, but I’m rounding it up just because RW Prime exceeded all my expectations and they really don’t deserve a 2.5 overall rating.
What people have to remember is they’re dining in a «steakhouse» inside a crappy machine-​only casino in Jamaica, Queens. RW Prime isn’t Del Frisco’s or Quality Meats and it never will be so don’t expect Del Frisco’s service, OR food for that matter. The service here wasn’t the most professional, but servers were friendly. Some reviews stated that the servers were rude and not attentive or just nowhere to be found. My experience was totally different. The hostess wasn’t the brightest bulb and stuttered a lot for absolutely no reason, but was friendly and led us to our seat as soon as she pulled herself together. Our glasses of water were never empty and were always being refilled without asking. Our order was promptly taken and food arrived in a timely manner.
Onto the food — Menu is limited so there isn’t a large variety. Food is decent, but we did have a major miss in one of our dishes. Again, this is only a restaurant inside a crappy casino — PLEASE don’t expect Del Frisco’s type of food even if the cost is hefty. The cost is also hefty because you are in a casino (duh), not because the food is worth that price markup. I decided to use only 1 of my $ 100 vouchers for my bf & I and it was just enough to fill us up. We opted for a caesar salad, a seafood linguini, and a 22oz bone-​in ribeye to share. That totaled to exactly $ 100 post tip+tax so we ended up paying $ 30 out of pocket for our meal just to cover tip+tax. The caesar salad was excellent. Lettuce was fresh with a great crunch, dressing was on point, anchovies were delicious. The linguini was a no-​go. The sauce was watered down, and the pasta itself was overcooked. We learned our lesson and already decided not to order any pasta dishes in the future. The ribeye wasn’t exactly the best looking ribeye, but the taste was there. It tasted like a good aged steak. Not the best and not worth $ 55, but it definitely was not a bad entrée. RW Prime also gives a side of Peter Lugers sauce on the side for the steak incase one finds the steak too bland. I personally hate that sauce so I just pushed it to the side.
Now would I come here again? DUH. I have another voucher to use and I don’t mind trying the Porterhouse on my next visit. So if you gamble enough at Resorts World to accumulate dining credits — I would definitely say give RW Prime a try. $ 100 spent here is better than $ 30 spent at the nasty food court downstairs. But would I come here again without a dining voucher? Nope. Not because the food is bad, but simply because the food is overpriced due to it’s location.

Nice place VERYYYY limited menu.
Usually you can be seated immediately which is always a plus. The Calamari gets 2 thumbs up!!!
The service is good and so is the atmosphere. My one wish for this place is that they put a few more items on the menu.

I don’t understand the poor reviews went with a party of 6 on a Saturday night. Made reservations online ahead of time we were seated right away. Every course from appetizer to dessert was great. Everyone enjoyed their meal. A nice place to celebrate a special occasion.

After a day of gambling or watching a performance wonderful Steakhouse good service great food

Steak was not as tasty as the first time I came here with my husband.

Good Food. Over priced. Came in on a Sunday and they didn’t have half the menu. I asked why they said 3 people called out sick today. Won’t come back here again. Don’t recommend.

!!! we did it!!!
closed!!!

My grandfather is here to gamble and I’m just walking around and came across this restaurant. I’m a big steak fanatic so I decided to come and eat here. I past the bar and walked towards the hostess. I asked the hostess how long it would take for one person. She said the dining room is full which is okay. Then she said the bar would be free. Okay fine. So I walked around to find an empty seat since she wasn’t going to seat me or bring me to an empty seat. There were no empty seats that were clean, so I sat down at this chair by the bar where there was a cup of beer there which no one was going to clean or take away. I was literally at the corner of the bar since the seats weren’t arranged neatly. I took the menu from the hostess and looked through the menu. I knew what I wanted to order but I had to wait a good 20 minute until I could get the attention of someone. When the people to my right left, someone decided to come and clean the bar, but I was still not taken care of. A new couple came and sat to my right and the guy gave them utensils and asked what they wanted to drink. I was still by myself, on my phone, since I was being neglected again. Finally, someone was able to take my order, but there was a couple to my left that just came in, she went to them first and gave them a menu and asked if they wanted anything to drink. Am I invisible or something? Yeah I’m underage and I can’t drink alcoholic beverages, but shouldn’t I at least get a cup of water? And me looking at the menu means I’m going to order something no? There was a seat that was just cleaned and a menu was nicely placed there. After placing my order I went to the other corner and sat there since it was cleaned and didn’t have a random cup of beer.
My steak came pretty quickly. The steak was delicious. But I don’t know if it’s just me or what, there was A LOT of fat. I hate the fat on the steak and I never eat it. So getting rid of it was pretty frustrating. The steak and sauce itself was tender and good, that’s the reason for the one star. But the vegetable was bitter. I think they should use something else. After I got my steak, the girl came over and FINALLY asked me what I wanted to drink. Wow okay thanks. When I was almost done with my steak, the woman asked if I was ready for my check. Wow the service is a bit too fast now.
Experience: ¹⁄₁₀. I was annoyed 90% of the time, the other 10% was good because I was enjoying my steak.

I had the salmon, and the crab cakes w/​an order of fries. The only thing that was half decent were the fries, and if they messed that up then the place should just be shut down, but they were decent. The crab cakes weren’t as crispy as they should have been on the outside, and the taste was a little bland, like they were missing something. The salmon was meh, nothing to rave about. This place gets only two stars because the next day I was terribly sick with a stomach bug, the food was definitely not satisfying, and the service was bad. I will not be returning.

First time here and the experience was great. From the moment you enter to when you leave you receive great service. Kevin was our waiter and he was excellent. Nice and attentive. Now the food… I had the salmon and switched out the quash for spinach yummmmy. My BF ordered the organic chicken… Super yummmppppp. The food was presented beautifully and made to perfection. I will definitely come back here.

Have been coming here to eat and grab a martini at the bar for about a year. Rudy always takes care of us! The food is very good (particularly the cheese steak potato skins).and my dirty martinis are great! Service is fairly quick at the bar, but table service is on the slower side. They even have live music on fri and sat nights which is always entertaining. If your at the casino stop by and see Rudy and company!

The only reason I am giving it 1 Star is because my plate was good. I ordered salmon. It is sad that a seafood dish is the best thing on the menu in a steakhouse. Pathetic. The advertised steamed asparagus came blanched and so hard we couldn’t even cut it. The steak was hard and tasteless and way overpriced for the quality. Basically, don’t come here unless you like salmon don’t bother with the steak. My family and I have been to many steakhouses and honeatly, this place is one of the worst you could visit.

I am surprised at the amount of negative reviews for this place. Came here about a week ago with my family and we all loved it. It’s expensive but the food is great and the portions are generous. Fried calamari is crispy and served with 3 different sides. The portion was perfect for the 6 of us. The wedge salad was delicious as well and big enough to share. The skirt steak was perfectly marinated and cooked just right. Our waiter was really lovely, the restaurant was pretty empty at the time but service was wonderful. Crème brûlée was also a standout. Expensive, but worth it.

Waited a half an hour to be even addressed by the waitress… The hostess told us the waitress was «dropping off drinks». Really!!! For a half an hour. And they didn’t even try make up for their incompetence… Extremely disrespectful and unprofessional. Don’t waste your money or your time here…

This used to be my favorite restaurant where I went 4 or 5 times. Now I will never go there EVER again. They must have changed chefs cuz the food sucked. It took a waitress 15 minutes before she came and asked us if we wanted a drink. We placed our order and it came 45 minutes later cuz the chef forgot to put in our ticket. When the food came the waitress apologized and offered us free dessert… yeah thanks! The steak was burnt on the outside and too red on the inside and it was too rubbery. My favorite red wine sauce tasted like crap and the golden Yukon potatoes made me wanna vomit. I can’t believe the difference in the food quality. So upsetting. The service sucks just like the food

Rude, Nasty, Racist staff.
Staff refused to seat us in what was a very empty restaurant but sat a couple who was white.
Over Priced!
Food Sucks

My relatives insist on having me meet them here for dinner (casino addicts) and since they were treating I couldn’t protest too much. As usual the food was excellent and as in the past the service was abysmal. Waitress disappeared and never came to fill water glasses. After flagging bus boy, he went into the back room to get waitress. He could of just filled my glass. it seems all the wait staff hide out back there with the busboys. Now guess what? We were the only diners in the place, so it wasn’t like she was swamped. After entrees, she asked if we were ready for dessert, we stated, sure, but can we see the menu? Duh? It took her another 10 minutes for her to make her way back. I needed more dressing on my saIad, and no wait staff came around for like 20 minutes. I think my next move is to track down the mgt. there were no managers to be seen. The hostesses stood around chatting and couldn’t care less if we were stranded without service. WHAT is going on with this place? Very strange since the food is very good. While we there some patrons came in and stood at the hostess podium waiting to be seated. The hostess again disappeared for about 15 – 20 minutes. I could see them getting annoyed with NO one greeting/​seating them! Such a shame management is oblivious!

Had our anniversary dinner. Service was just ok. Server was not knowledged with the menu but the food was awesome!!! For the amount of money you spend service needs to be higher standards

Tried the place tonight, I have to agree the service is terrible. They seem like
They do not want to work there. Our server Ashley was disinterested, not very attentive. My steak was over cooked. The location and restaurant is nice And has potentiAl.

Dont waste your money at this place!!! Your local Outback makes better steak than they do. We had a party of 20 and half of us ordered steak. The steaks were cooked uneven and overcooked. Not one person liked the piece of meat on the plate. I have eaten at many steakhouse in the country and I can honestly say this is on the very bottom of my list. Do yourself a favor, go get yourself a Big Mac and I am sure you will be more happy.
BTW, the one star is for the free parking!!!