SNAP Center

This office is very unorganized I apply for food stamp in June of this year only because I recently started Dialysis and only can work three days a week! I have two kids to feed so I decided to apply I gave in all the paperwork they ask for and they said I never did the employees are no help at all their face is always screwed up you ask them a question they just brush you off. I only ask for help because I need it and the thing is if no one needed help they would be out of a job! All of them need a class in customer service and how to deal with the public!!! They don’t even deserve one STAR!!!

Fucking terrible and rude as hell. They never pick up the phone, and when you go there it takes forever and they are extremely nasty. The lady I saw degraded my college degree saying «oh you really think you’ll make any money with that? «Like who the fuck are you at least I have a degree and looking for a job because clearly you don’t need skills to do what you’re doing which is being a rude bitch giving me an additude for no reason. She’s not even the only one, because I was told to put a case number on the document And when I went to fax the guy ’ helping me ’ said I didn’t need one and said «you want to listen to everyone else but the person in front of you «(everyone was telling me different Shit, so what do you want me to do?) and gave me an additude. said something about needing a bill bur nobody told me I needed that. Everyone there deserves to get fucking fired. I think I’m just going to sell drugs or be a prostitute because I’d rather feed my kid like that then deal with these assholes.

SNAP centers (food stamp offices) are infamous for not answering their phones, not returning calls, and leaving their voicemail boxes full so that you will never be able to leave a message. Eventually you discover that you will have to go down to the office if you need to get anything done — like correct an error they made, or get your EBT card activated.
These offices are only open during normal business hours — so, if you have a day job, you’ll have to jeopardize your job and spend hours at one of these offices instead of going to work.
Each borough in New York City has a SNAP Center (Food Stamps, EBT, etc) with extended hours — which means its open until as late as 6pm and open on Saturdays. The SNAP Center with extended hours in Queens is in Jamaica. The catch? They REFUSE TO HELP the people of Queens. They only help the people of Jamaica. If you live just one zipcode away, they will swear that they cannot help you. They swear they cannot even open your file. And that you need to go away.
Why is this center open at all if they arent helping their people?
This also means that if your case is assigned to a SNAP center that is staffed by idiots, you’re stuck with them. You can’t get your case tranfered to the main office. You can’t get help with errors. And good luck trying to complain to anyone about that. Everyone claims its not their job and refers you to a phone number that no one ever answers.
Its ridiculous. And discriminatory. This is a government office. Its supposed to serve the people of Queens. But it doesnt.