I work under a company and was trying to place an order over the phone. I have 7 years experience of credit card buying for my company. Everything would’ve been fine if Gravity Gear is not able to place my order due to rules of credit card buying of my company I have to follow until Bonnie(the lady who works there) told me that(1) I was confused,(2) it is not the first time they receive orders from my company(which is true but I gues she doesn’t understand that we have different rules for different locations which I tried to explain),(3) that I am still confused, and(4 the most important one) that she wanted to have an «intelligent conversation with my superior». As soon as she said that she«wanted to have an intelligent conversation with my superior» put the phone on hold, talked to my superior and had him handle the situation. Pretty much it ended up for them not earning any business with us. :)
Marian D.
Évaluation du lieu : 5 San Diego, CA
i shopped with Bonnie when i did my AFF1 and can only recommend her and Gravity Gear, friendly and a nice selection of used stuff at good prices !
Aubrey E.
Évaluation du lieu : 5 Denver, CO
I have worked on a BtoB level with about 90% of skydiving gear stores in the world for two major skydiving equipment manufacturers, and I’ve shopped with several as a sport skydiver, so I’ve seen both sides of the business for the majority out there. Gravity Gear has been consistently one of the best to deal with. They truly treat each individual customer as just that, an individual. The advice you get from GG is founded in years of experience from their staff, in both the gear industry and practical skydiving experience. I recommend this business to friends routinely for individual purchases and to clubs and military organizations for business purchases for the care and professionalism that I know they can expect from doing business with Gravity Gear.
Rich G.
Évaluation du lieu : 5 San Diego, CA
What is not to like about GG. Great place and great staff. Orders come in quick and decent pricing and cold red bulls for those never ending blue skies.
Christopher S.
Évaluation du lieu : 5 San Diego, CA
Love this place! — the owner is personable and spent a lot of time helping me figure out exactly the gear to match my needs.
Nathan E.
Évaluation du lieu : 4 San Diego, CA
Love this place only skydiving shop in southern San Diego county. The staff is super cool and willing to help, they have a decent selection both new and used gear for a smaller place and the prices are very good. I bought both my Phantom X and Viso 2 here and they followed up with me to see how i liked it. If your at the DZ defiantly head into the GG.