Safe2Drive

I needed defensive driving to dismiss a traffic ticket. I started taking the course very late at night because I had forgotten about the ticket and nearly missed my deadline. About two-​thirds through the course, the website stopped working and gave a server error. I tried from another computer, but still could not even bring up the main homepage much less access my course. After half an hour, I tried again and the homepage came up, but when I logged in my course info was messed up and the website told me to call technical support to fix it.
Recalling that they had «²⁴⁄₇ Customer Support» per their website, I called, and while I got a live person I would definitely not call this person «Customer Support». All she would do is take down my name for somebody to call me the next morning; she wouldn’t even go to the website and verify it was down to report it to the right person within the organization. She even told me she would have «Customer Support» call me in the morning. That isn’t ²⁴⁄₇ customer support, that’s an answering service. AND they didn’t even call me back during regular business hours the next day like she promised!
At this point I am not sure if I will be able to complete the course soon enough to get my certificate on time. The only way I can be sure is to go take a different course with another defensive driving company, starting from the beginning.
I’m very frustrated. This company wasted over 4 hours of my time, at a time when time was of the essence. This is a lesson in why I should not to leave these things to the last minute; I recognize that any website can have issues from time to time so that is partially on me.
However, I certainly have a right to expect the company to make good on their advertised product, which they did not because THEIR CLAIM OF ²⁴⁄₇ CUSTOMER SUPPORT IS A LIE!

So I got caught speeding in South Pasadena, CA. Honestly, I thought I was going with the traffic but I guess I wasn’t??? Anyway, I paid my fine and now it was time for traffic school.
Of course I wanted to do ONLINE traffic school. When you access the traffic school list on
, it’s LONG. So I spent a while looking at all the websites and decided on safe2drive because of the following reasons:
* It’s approved by BBB
* Payment AFTER you go through all 5 lessons, BEFORE final exam
* If you fail, you can take the test as many time as you need
* It actually has an address (even though it is a POBox)
* 24hrs live help
* They take care of sending the certificate to the court for FREE
* Very clean website
When I started the test, it was very clear that it is going to be very easy. It is full of real life pictures, real life stories and to the point information.
The bad:
* It advertises $ 12.95 for California Traffic School but it’s actually a little over $ 15.
* All 5 lessons require minimum time from 60min to 120min so even if you are done, you have to wait.
At the end, I passed the final exam with 97%. 50 questions, very easy.
*Price = average
*Website = clean and simple
*Service = 24 hour live help