Smith Hardware

It’s an Ace hardware. As soon as you walk in the door BAM… can I help you… walk 20 steps… can I help you… run down a aisle BAM … can I help you. I usually say let me look around some. If I do get help they usually have what I ask for. Love the old country store feel.

I have done limited shopping there but went there specifically to have my echo trimmer looked at. The owner, Lex, and son Lexi were awful. Not up front with paperwork. Fixed trimmer without being given consent or giving me the estimate. They then threatened to keep my trimmer. They would not work with with me for a mutual resolution. I even offered to buy a new one, from them, with the repair credited to the bill. They refused that and any other solution I came up with. They offered nothing other than tearing it down and charging me $ 20 for an estimate I never received. The owner then told me I owe $ 30 for taking his time on the phone with him (I waited 5 min for him to simply get to the phone). Lex then told me that, in 2 wks, he was going to keep it. Lex was very rude and took a threatening tone. I asked for a repair order and the estimate. He said he would mail it but I have never received.
This is a down and dirty account of my horrible experience that continues to not be resolved.

Its a sure blessing to have this hardware store right in the heart of Jarrettsville. Although Smith Hardware is part of the Ace Hardware chain, it is a great family-​owned operation that gives personal attention to each customer. And, if the store doesn’t have what you are looking for in stock, they will certainly find it for you.
Smith offers a ton of services too:
* Blade Sharpening
* Chainsaw Repair & Sharpening
* Computerized Paint-​Color Matching
* Glass Cutting
* Hunting/​Fishing License
* Key Cutting
* Pipe Cutting & Threading
* Propane
* Special Order Services
* Universal Ace Gift Certificate
* Hydraulic Hose Assembly
* In Store Lock Servicing
Its so nice not to have to drive all the way into the suburbs to shop at the Big Box stores like Home Depot or Lowes only to walk aimlessly around hoping to find someone to help you only to discover that you’ve wasted your time and gas.