I took my bike to these guys after being referred by more than one person. I could tell right away that George, the owner actually cared about me and my bike… not the same feeling you get at a big franchise store. Everything I asked for got done with a personal touch. My bike was there for a while, but that was because of a back ordered part from Harley. George stayed in contact with me, keeping me posted on any updates. I can’t say enough about the tune that the put in my VRod. The bike is crisper and much faster than ever. The first time I shifted hard from second to third, the back tire broke loose a bit. That’s power! Thanks again guys. Will recommend Feltes Cycle to everyone