I was extremely impressed by the professionalism and the absolutely spotless work bays at Gray & Wells. For a place this large, I did not expect to see such order, but it seemed that everything was in its place for the technicians to perform their work. I had needed some paint work and it came out flawlessly. The person helping me also gave me a great set of options for the color and some(different finishes) that I hadn’t considered. Pricing was fine. I wasn’t expecting a great bargain for the level of work being done. So why not 5 stars? I had some follow-up questions after the work was done that I had to keep calling about because my calls were not returned as promised.