Elkins Park Service Center

Dennis couldn’t have been more helpful. It’s the first time I’ve ever had modifications done and he helped me through the process, was fair about the work, and was honest about everything along the way. Whether you’re getting your oil changed or car modified, that’s all you can ask for: trust, honesty, and fairness. I couldn’t be more pleased and will continue to go back and refer others as well.

Dennis runs a neighborhood auto repair shop where you know you’re going to get honest and reliable work done. He can do most anything, and often the same day. Dennis always keeps track of standard maintenance items that my car needs, and lets me know whithout any pressure or scare tactics! He’ll pick you up or drop off the car at your house when he’s done. Nothing slick, just great work and great service.

Do not go this guy, ever. Go to Lee’s across the street. This place opened up and replace Apsche Auto, who, although an old man, was a decent mechanic and reasonably priced. So I thought I would try this new guy, as I needed a new permanent mechanic. All I needed was inspection on my 2011 Toyota van. Simple, right? Far from it…
He told me that emissions passed and that inspection would pass except that I needed 4 new brakes. I then paid for the inspection and emissions almost $ 90 (he wanted almost $ 450 with the brakes). Because of cost, I told him I would do the brakes myself (as I have done on every vehicle I ever owned) and bring it back.
He responded ok. I said, «when the brakes are done can I bring it back up for the other sticker»? Yes… So I did the brakes (needed front, back brakes were at least 50−60% and were fine but I did them anyway) and my wife was told that they were too busy to put the sticker on for at least the next week or so and to call back next week. Tried again on Tuesday and no one called back. Finally, today, the last day my van is legal, my wife was told to come up next week, and that I would be double charged for an additional inspection.
I have never in all of my dealings with a Auto Services and through all of my old cars, have I ever heard of that. So I called back and just asked the nice man on the phone, «is there any way you could squeeze me in today or tomorrow as I am supposed to go away this weekend with my family. It should only take 10 mins to see if the brakes are done and to slap the sticker on, right?» After checking with the boss and another response that they were too busy (and I could hear him in the background saying that he had «paying customers» to deal with), the guy gets on the phone and proceeds to say that he is booked, will double charge me for inspection, and cannot take me until next week, after the sticker expires. The conversation quickly escalated and ended when I said, «I didn’t think it was a big deal over a simple inspection sticker» and asked if I could have a refund on the sticker I already paid for and was told «your not getting a refund and we don’t want your business anymore». He basically freaked out on me for little or no reason.
I informed him that its unfair when I already paid for inspection and that I would be reporting him to PennDOT Dept of Inspections and did so, based on the advice of another mechanic.
It looks I am not the only one to blog post about this guy’s issues, which is why I wanted to put the word out. Little does this guy know that, born and raised in Rockledge/​Fox Chase, over 150+ of my relatives live in the area around him, and that none of them will ever now go there!
All over a lousy inspection sticker!

Dennis is the best! I can honestly say that before I met him, my car karma was the epitome of me having be Gen-​gas Khan in a former life. I had more problems than I can even tell you. My wheel house got destroyed… my oil pan got a hole in it… my engine seized, you get the picuture. One day, Denis said Get rid of this car and buy a Honda. I’m not even going to charge for this patch so you can get a new car. Harvey the Honda was purchased a month later. That’s HONESTY. That’s Dennis.

I couldn’t speak more highly of Dennis at the Elkins Park Service center. In a recent snowstorm, my car slid on ice and rammed sideways into a curb, and as a result– was challenging to drive. Dennis came by and PICKED up my car for me and took it back to his shop. When he was able to take a look, he realized that it was much worse than we both thought and he suggested that I would want this type of work done at a specialized collision center. Not only was I blown away by his honesty, but all of the ways he really helped me out of a bind! He even took my son’s car seat out of the car before it was towed and held it for me until I could pick it up! This is most definitely a guy who will give you the honest and fair deal on your auto repair. Thanks a MILLION Dennis!!!