Prima Soft

I purchased a pair of Jazz shoes for my son. In less than a month, the heel and rubber on the sole of both shoes separated. I emailed and did receive a response that they have never had a complaint or return and to bring the shoes in with proof of purchase. I responded I paid cash and no longer had a receipt. I was again told they have never had an issue which meant nothing to me, as the pair I purchased literally fell apart in less than a month. I ended up mailing them back and emailing asking for their evaluation only to be told I never brought the shoes in, at which point I responded I had a delivery confirmation from the USPS. Their last email was rude and now I know they just lie. I would not ever recommend this place to anyone. Seriously, stay away.

It looks like a pretty normal dance shop from the outside but what made it a 5 star was the attention my daughter and I received. We were immediately sought out, greeted and taken to get my 7 year old’s feet fitted for ballet shoes. The lady, who I could only guess was the shop’s owner, was an older who looked like she danced (or still does). She was very respectful to my daughter and listened to all my daughter’s ramblings (my daughter’s a talker :).
I had already purchased the leotard from Amazon and then bought the shoes and tights from Prima-​Soft (it was actually cheaper than Amazon) but now I wish I spent the extra money on the leotard just to support the lovely store.