Jc Limo

Drivers are polite, reliable and the cost is consistent and fair. The cars are generally good but don’t expect spotless luxury. It’s very fair for the price and the drivers are safe and efficient. I’ve had a few bad newbies but mgmt seems to flush them out quickly or at least keeps them away from the regulars like me. I’ve used 3 other services in JC and this one is the only firm that actually showed up reliably in the morning.

I used this service for business and personal travel consistently since 2010. They provided excellent service; courteous drivers, nice fleet and on time pickups. However since the Pulaski Skyway construction the service SUCKS!!! First they increased the ride from $ 28 base fare to $ 35 plus tax, tip and toll. They even wanted you to pay for the driver to take the turnpike/​78 back to Jersey City once they dropped you off at the airport. This is a cost they should absorb, not pass on to the customer.
My guess is they received a few complaints (mine included) because they then reduced fare back to $ 28, which made paying the toll a bit more tolerable. And at the insistance of my boyfriend, I returned as a customer.
Now they’ve increased the toll again to $ 35, which includes tip! In essence, they are mandating what the rider gives as a tip. This is a service industry, which means the tip is based on the service I receive. It is not for the company to tell me how much of my hard earned money I should give the driver, especially if they don’t provide good service. And by the way, the newer drivers don’t provide good service. They want to pick you up at the corner, not in front of your building and then demand a tip! Now with this new fare structure, the drivers are no longer incentivized to provide good service. And when you call the managers to complain, Andrew wants to argue with you and say why they are right and the customer is not.
Obviously, they were receiving too many compliments and they now feel they need not work as hard to attract or keep customers. No worries, if they didn’t want to maintain my business, mission accomplished. They have turned me off and I will not use this service.
If I could give you less than 1 Star, I would, because that’s what you truly deserve.

So I’ve gone this vendor 3x times.
The first 3 times was flawless which is why I’m giving 2 stars instead of 1 star.
But alas like all service oriented businesses its about consistency and continued service. This review is on the last experience I’ve had from them.
Pick up was from Jersey city to Newark Airport.
I was quoted over the phone 28 dollars.
Person who picks me up was adamant its 28 dollars + 4 dollars in tolls (even though you dont use any from JC to Newark)
His logic was «I have to come back and pay tolls because route 9 is closed on the northbound side.»
I kept on asking «Why do I have to pay for a toll I wont use»
He kept on saying «Its company policy but what I can do is if I pick you up not charge you for the toll on the way back»
«Deal»
— — –
Same driver picks me up.
Guess what its the same price «28 dollars + 4 dollars in tolls AND he was pretty repetitive on telling me that gratuity is 20%»
Entire round trip cost me 80 dollars for what used to be a 65 dollar trip.
Never again will use them.

I got picked up at Newark Airport and brought to downtown JC. Price was as quoted, and all was smooth and pleasant. Will use them again.

The ride was fine, but I hired a car service to avoid the issues with taxi’s and credit cards that are always a hassle here in LA.
Of course this is NYC where the taxis all take credit cards… well this car service doesn’t. What a hassle to have to find cash at the airport… they made a big fuss to not take the card, said it would be a big extra charge for using the card.
just ridiculous…

This review is to remind myself never to take JC Limo again. On the positive side, they are reliable and the reservation process is simple. Maybe that should be enough but I just expect a little better from a private car service over a cab.
For the past several trips I’ve taken to EWR, they send the same dirty silver Lincoln. Today, I even noticed the change oil now light on. Does not inspire confidence.
I’ve had a male and female driver in this vehicle. They are both perfectly pleasant but it always reeks of a freshly smoked cigarette and the male driver does not seem familiar with the route between downtown JC and EWR. He always seems to get lost or stuck in traffic on his convoluted routes.
I have had good drivers at times but for a car service, the cars are consistently bad — dirty, stained interiors, smelly. If JC Limo could apply some quality control it would be a perfectly fine service. For now, I will be deleting their number from my phone to keep myself from lazily booking their service every time I need a ride to the airport.

Ive used JC Limo for 2 years now for service to all metro airports and train stations at all times of the day or night. They never let me down. Drivers and owners are very courteous, prompt, a pleasure to deal with and enjoyable to talk to. They are on my speed dial when i need transportation. Highly recommended.

Great service. 5:45am reservation… called 5:40am to say they had arrived. Everything was just as expected. Great service!

I made a reservation for a 4 AM car pick up to Newark airport. The reservation process was pleasant (people spoke perfect English), they called me at 3:55 AM to confirm that they have arrived, the car was clean, the guy was helpful and it only costs 24 bux plus 2 bux for toll. one thing to note is that this is the only taxi service in JC area that didn’t try to rip me off. They usually come with a big van and charge me 45 bux for it and claim that I have too much luggage (but how do they know that i have too much luggage to begin with if they didn’t ask me during the reservation call???) JC Limo was courteous enough to actually ask me how many people and how many bags and confirmed that they are bringing a small car. YAY!