Moving Cross Country

If I could give these movers a zero I would. They are a horrible & unprofessional company that is most likely ran out of some dingy garage with a few working phones & computers. This was my first time moving across the states & the broker company sent them my information with an amazing price. I should of known from the price to begin with that it was too good to be true. First off, I called & called & called the company to see when ANYONE was coming since I was told someone will call me 2 – 3 days before the actual pick up date. NO ONE answered my emails or my phone calls when I left many many messages. When I FINALLY got someone on the phone they didn’t even apologize for their poor customer service & the delay. NEXT! The movers were late. By a whole day & I had already took my flight back to my hometown. Now I am no where near my things & god forbid the things they might have done to my things while I was not present. They did not come to my place in Ohio until MIDNIGHT. Who picks up furniture at MIDNIGHT?! I did not even get a fake apology. As I tried to contact the company NO ONE answers the phones. I just wanted my thing out. When the movers entered my apartment (without me there or any supervision since it was freaken MIDNIGHT), They added another 700!!! on top of what I was suppose to pay & they said my inventory was OVER what was quoted. WHICH was the brokers fault for not doing her job of listening & listing what I actually have in my apartment. So I just paid it since I want my things. A few days past & no word from the company & I have been calling them. Finally I get a call back, the manager was a complete asshole, he asks me «do you want your things to be shipped now or no?» who says that? Uhhh yeah? I want my things as soon as possible. So he says «ok I’ll put it on the truck. I will call you back» He doesn’t call back at all. I call the company at least every other day 5 – 6 times a day & wrote emails to see what’s going on & still nothing. I finally get some girl on the phone & she said she has to call me back & ask the manager. Again, the run around? Seriously? Long story short. I get my things nearly 2 weeks later. Good thing only my bed frame is damaged & has a small chip with a few smushed boxes but I haven’t noticed anything thats broken. I will never trust another moving company. I will not even bother to fill a claim since it will get pushed so much I will probably just forget about it. They are the worst. DO NOT USE THEM.
Those 5 stars reviews are probably the employees or their families. Save yourself the trouble & don’t even bother with them.

Please take the time to read the filtered reviews on this page! This company is awful, and they are the most illogical people I have ever dealt with. I’m surprised they are still in business as most people who have used them must be filing complaints. My things were more than two weeks late and the boxes arrived smashed and torn. The delivery men could not follow directions as I could only use the elevator in my building on weekdays. Instead they came on a weekend and blamed me for being unable to accept it so I had to get a storage unit to hold it for the weekend. They have made this move so stressful and I have never been treated so disrespectfully by any other company. They also charged me double what I was originally quoted. Horrible company.

I don’t ever write reviews online but my family and I are very happy with the moving service and I promised the owner of the company I would post a review. We moved our 4 bedroom, 2 bathroom home from upstate NY to MD. The accomodated all of our requests including a next day delivery. Im mostly impressed with the work ethic of the movers. They wrapped up my entire house in a matter of hours and George, the guy in charge, was very nice and very careful with my stuff. He made sure there were no damages. My sister is moving next month and we have hired this company for tneir move as well. Anyway, I wanted to share my experiece with tne public since I know how stressful moving can be.

We were moving from our fully furnished 2 bedroom, living room and kitchen 5^th floor walk-​up apartment on a busy avenue on Upper East Side and last minute decided that we really needed a moving company to help us with the move. To top it off, on the moving day, we didn’t have some (what came out to be a large amount) of items packed. The movers provided us with a few last-​minute boxes and tape for wrapping, carried everything down the 5 flights with ease, and were very professional, efficient and accommodating. It was great to have them help us make the move, I couldn’t imagine being able to do everything in the few hours that it took. Would definitely use them again in the future.

DO NOT USE!!! Our move was contracted to moving cross country and (to begin with) once our stuff was loaded on the truck we were informed the price had been tripled. Every piece of furniture had been abused and every corner was smashed in, half of our dishes were broken. On the pick up date they never showed up. They showed up a daY late. Everyone we spoke with was very rude. Personally I doubted we would ever see our stuff again.
DO NOT USE!!!

Please take the time to read the filtered reviews on this company. They are not deserving of their five star review. They have ripped many people off, myself included. They lost a ton of my stuff, what did arrive was late, damaged, dirty and they charged me almost twice what I was quoted. I am not going to spend a lot of time on this review, I am afraid it will be filtered. I hope that if you are considering this company, you find this, and the many other negative reviews posted on Unilocal

Used the company to move from Atlanta to New York. Do not use these people! First they were supposed to give us an hours notice when they would be there. It was actually 10 – 15 minutes. We told them we would arrive in New York in the afternoon. They called first thing in the morning and wanted to deliver at that time. Listening is a skill they seem to have. When they did arrive the main gentlemen was rude. They were told that I was in a 3^rd floor walk in when we scheduled the move. They proceeded to nickel and dime us for everything. The biggest issue I have is when I left Atlanta I had a dell laptop. I know the exact box it was in. When I got to New York it was gone. Trying to file a claim is a joke! Have called two days in a row and have yet to get a call back! Also had several items that were broken in the move. I see their rating with the BBB is an F. I can see why! Would never reccomend them to my worst enemy!!! I would never have used this company if I knew their rating. They were brokered through Jet Movers who had a good rating. They obviously do not check the companies they use!

The scenario: We moved from a 5^th floor walkup to a 2^nd and a half floor walkup with a lot of stuff. A lot — a personal library of books, tons of heavy furniture, and an abnormally large collection of delicate vases that range from 3 inches at 8oz to 3 feet at 80lbs (vases are our answer to everything — hole in wall? Cover it with a vase. Don’t know what to wear? Buy a vase.).
Moving in was miserable and we weren’t looking forward to moving again. Fortunately, we had one of what seems to be the very few good moving companies.
The movers handled our big load and 7.5 flights of stairs like a walk in the park. The move went very quickly and smoothly and not a single item was damaged (did I mention 60% of our stuff is glass and vases?). Oh, it was also pouring rain towards the end! The movers were professional, accommodating and thorough. They even had us check the truck to make sure everything was there. Highly recommended!

I used this company to move from NY to CA. I was pleased with the service. The delivery time was 10 days. the price was very reasonable. I got quotes from 6 other companies but the staff at this company was professional and friendly. they were honest too. I liked that they charged by cubic feet and not by weight. I recommend.

I was a bit wary moving from NJ to Chicago. First, I only had 2 hours to use the service elevator in my building, meaning I had to somehow get all my furniture and boxes upstairs quickly. They wouldn’t let me use the main ones! Anyway, Moving Cross Country was able to do it in 2! They are definitely hard workers and know what they are doing. Everything made it in one piece. The sales rep was pleasant to talk to and everything we agreed on the phone was what it was.