Optical Palace

Unhelpful staff! I went there to get a new set of eyeglasses and contact lens and had a check up with the optometrist. When I got my eyeglasses I complained of headaches. Went back there and told the staff but the staff says its normal. Well, I’m working so I continue using my contact lens and still continue having headache and because Im always working I never had the chance to go back again. Until recently, I used my old prescription glasses. This happened only for a span of less than 6months! And they want me to have another check up with another charge! It’s ridiculous! My eyeglasses and contact lens are expensive because of high prescription. I will definitely not going back there again! Bad experience!

I bought two pair of glasses from Optical Palace in July 2015, and in October (three months later) a screw came out of one pair. When I asked them if they could put in a new screw, they told me no because I did not buy insurance for the glasses which I was not aware of at the time I purchased them. They then proceeded to tell me that the insurance would cost $ 35.00. I then took the glasses over to Cohen’s Optical and they charged me $ 3 to put in a screw.

Nice optical shop located in close proximity to the Journal Square PATH station! The employees are also very helpful! My son got his eye examined here and got Armani glasses!

Convenient location and decent inventory. Just be patient when you go. Every time I go there’s one customer wasting the attendant’s time with no paperwork or receipt or prescription etc. The customers are equally responsible for the sometimes slow service. They accept DavisVision.

+Affordable Glasses and Contacts
+No Appointment Needed