Columbia Cab & Sedan Service

At first I was a bit optimistic because they had an online reservation creator which seemed highly convenient only until it’s past your request time, you call the company and they say they never got your reservation request.
Very frustrating speaking to one of the employees on the phone as well. I understand that the company not getting my reservation isn’t his fault in the slightest but he did not help my experience either. He kept forgetting my information although I remained patient and kept giving him the location and number it was still frustrating as if he weren’t paying attention too much.
The ride was okay but the driver kept asking me for directions to a landmark area, HCC, but I figured that he maybe isn’t familiar with the area. He was friendly though and offered to charge my phone which was nice.
All in all I give it a one star because had I not called I most likely would’ve been waiting outside for who knows how long.

Two fairly poor experiences with Columbia Cab rides to and from BWI. The first was when I was picked up at the taxi stand, the mini van was full of trash. The second trip, I called and reserved a taxi, telling them that I was paying with a credit card, I was told that all of the drivers were able to process credit cards. The cab was dirty and trashy, while the driver was pleasant enough, he didn’t seem to know the way to the airport, he got off of Rt 29 onto Rt 108 to get to Rt 100??? Then took 95 to 195 even though I asked him to take 295 to 195, AND took a phone call from his dispatcher and I had to stop him from taking the Rt 895 exit which would have taken us to the harbor tunnel before we would have been able to turn around! He charged me $ 5.00 for taking my bag down the front steps to the car, which is common and not a problem, asked to be paid in cash even though I told the dispatcher I was using a credit card, and then charged another $ 4.00 for? I don’t know, but think he said something about the credit card… and then he gave me his card! I guess in case I was stupid enough to call use them again!