Red Roof Inns

Horrendous. Repulsive. The customer service and lack of respect was the most disgusting act I’ve experienced in a hotel to date. The non-​smoking room definitely smelled like it was a smoker’s room before, the lobby has a bulletproof window and a door buzzer that eerily resembles the sound of a prison cell block buzzer. But my experience was beyond a few red flags at how unsafe this place is. I’ve stayed here all week and so far it was alright, a few shady residents and a dark parking lot, whatever, but when I arrived back in my room this particular evening toward the end of my work wee, I discovered my room had been gone through, despite having the ‘Do Not Disturb’ card in the keycard slot the entire day. It started with realizing my trash had been taken out, and my towels were gone, but not replaced. But what really got me was both my handgun and my $ 1k+ digital camera was moved INSIDE MY DUFFLE BAG. Nothing taken, but clearly searched and moved.
I’m absolutely furious and I feel violated. Do NOT trust housekeeping at this facility to honor your privacy.

Bed bug city. This place is horrible. A Motel 6 is cheaper, nicer and cleaner. DO NOT go here unless you want to catch an infection or get bitten by bugs. My son got all bitten up. Never again. If you’re reading this review, take it serious, and this is your warning.

Found out I had Hepatitis C after staying here. Now I’m not saying it’s from this place, but it is an odd coincidence.

Room smelled like a smokers room. One of the rugs were wet. Top cover sheets were stained, TV was dirty, lamp shade stained, a/​c barely worked and its cover had to pushed back in.
Pros: white linens appeared and smelled to be clean. Quiet and cheap. Like they say, you get what you pay for.
Spend the money and go stay somewhere else. I would not recommend to friends or family.

I stayed at this location for 3 nights and am very pleased. The loxation was right next to a shopping center with IHOP, Arbies, Panda Express, and even a Monster Mini golf among other things. It was a great help since I was with children. The front desk was very nice, quick checkin/​out, the room was clean, and it was quiet and peaceful. For the reasonable room rate I purchased on line and the central location for travel between DC and Baltimore it worked out great. I recommend.

I booked the Red Roof Inn with my buddy because it was only 60.00 and we knew we wouldn’t be staying at the room much. After reading the reviews, it seemed like we may be staying at a real seedy place– we were skeptical. First, the area didn’t seem too bad, there is a shopping center nearby. There is housing behind the building, but in no means is it the projects. With so many people staying there for a 2 day rock festival, we did have to wait from 3−4pm to get in our room, which really wasn’t a big deal. I wouldn’t say the staff was «friendly» but they weren’t mean or nasty. While waiting we did notice a few people cutting through from the housing behind the hotel to the mall, most were dressed in work uniforms. I would say they aren’t looking for trouble, but people making a living. Once in the small room, it really wasn’t bad. The toilet/​shower area was tiny, but clean, as was the room. There was a cigarette smoke smell to the room, which wasn’t horrible, but I did smell what others had posted reviews about (I’m a non-​smoker). If that would bother you then I would say don’t book here because it seems to be a common problem hotel wide. Overall, the place was just ok, it’s not Caesars Palace, but alright if you do need a place to sleep and leave. There was a big sign promoting a weeks stay, and while that is off putting to me and a red flag, I never felt uncomfortable — but I could see how it could make some people feel uneasy. It’s a personal decision if you feel comfortable staying at a «just ok» place — If I was with my wife and kids I wouldn’t have booked here.

For the price I paid for last minute check in, this was a pretty nice room. I was told the rooms were renovated when I booked over the phone. Check in was nice and quick. My room was nice and clean, king size bed, wood floors, TV and wifi. Looking at the area the hotel is in you would thing it was a cheap hotel with nastiness is inside… It’s not once you get into your room. A very nice comfy stay… If only they had breakfast, that would have been awesome, but there are places to get breakfast nearby. Definitely recommend this place, would stay here again, don’t judge the book by its cover.

I booked this because I was driving to Savannah and needed a place to crash for the night. Like other reviewers wrote on other sites, some liked this place and others hated it. I certainly didn’t feel like putting my jammies and curling up in bed. I felt like I needed to stay dressed in order to sleep. Nothing felt really clean,
had that cheap motel feel. Sketchy people hanging outside the front office. Spend $ 20 more and go elsewhere.

I’ve stayed here twice. I like the rooms because they’re newly renovated, but each stay has brought some unpleasant experience.
The first time I stayed for five days, and it was happy going until the final day when one of the maids stole $ 155 from my room. I brought in the police, who found the bills in her purse, but since I couldn’t remember any identifying marks… so long money.
The second time I stayed, it started off bad. The guy checking me in at the front desk was alone and incompetent. I wanted a room on the first floor because of heavy baggage, he didn’t know if any were available. I offered to walk down the line and see which ones were open. He said to go ahead. I did, and found four of them ready for new occupancy. Another guest arrived just as I got back to the office, and he actually made me wait while he handled her. That was a 15 minute cycle for him. Finally, I stepped up and told him which rooms were available on the first floor. Then he said he couldn’t move me because I was already in the system (in other words, «I don’t know how»). So, 45 minutes have passed and I still don’t have a room. Ready to snap, I said, «Just give me anything! I’ve been waiting 45 minutes!» He gave me a key to a room on the second floor. I opened the place up, and even though it’s No Smoking throughout the hotel, this room clearly had been smoked in. I wanted to kill, but felt better after a good nights sleep. And I got used to the smoke smell to where I forgot about it.

Drove all the way from Texas to go to the M3 Rock Festival located nearby. Upon trying to check in about 2:30 pm (had reservations and paid in advance), the lobby was full of people. We were told to come back, so we went and got something to eat. When we came back, there was even more people and they were mad. We were told that the computers were down and the rooms were NOT ready. It was well after check in time! Long story short, my friend and I were reduced to dressing for the concert in our CAR! Finally got a room key after 4:30pm, threw our bags in the room and ran to the concert. Next morning we noticed that the room was not really clean, bits of soap left in the shower stall, dusty vents etc. I felt sorry for the staff, but found out that they had let other concert goers check in at 7am., one of the housekeepers called in sick, one of the clerks was pulling a double shift, blah, blah, blah. Needless to say, we will be staying elsewhere next year. We weren’t even offered a discount, a meal, nothing. My advice: Kick in the extra $$ and stay elsewhere! There is a Holiday and a La Q nearby.

There are two types of hotels I stay at:
a) Very cheap hotels where I’m checking in after midnight and checking out before noon because of late night business trips
b) Ritzy historic or significant hotels that are $ 200/​night with many amenities where I will be for 2 or more days.
This is definitely A). I had to find a place to stay a few weeks ago last minute for a business trip completely forgetting that it was Preakness weekend. Nearly every hotel by BWI was booked so i figured I would drive the extra 20 minutes to Jessup.
Reviews I found on other sites seemed to love or hate this place. It’s not the worst hotel I’ve stayed at (Ever been to a Howard Johnson or Comfort Inn?) but it’s not the best either. We arrived around 2am and there was still plenty of parking on a Saturday night. Some people looked sketchy but no incidents. This is probably not a great place to bring kids to.
The room itself was just okay. I hate when sinks are outside of the bathroom, which was the case here and there were only a few towels available.
Bill was about $ 75 for 2 double beds on a Saturday night which isn’t that bad. Good if you need a place to crash for a few hours… not good if you are staying in town for a few days!

Staff is friendly but place is disgusting. I have a no smoking room and it smells like smoke. The rooms are not that clean. I found a bug in the sheets. Overall I would never come here again.

THIS PLACE IS HORRIBLE!!! Should be in the motel category only worse. Stayed 6 nights for Junior Olympics and it was dirty and super scary! Cigarette holes in sheets! Dirt everywhere! No price could make me stay here again. Tube tv from 1980. Loud, old a/​c unit that blows out bad smelling half cool air. No fridge or microwaves. Rough towels. Horrible beds. Felt like a crib bed. People live here like its a motel and are shady characters. Smoking and drinking all day and night filling your room up with that smell and peeking in rooms constantly. Asked front desk to have them leave and was told they had no one there but her (A 21 year old at best)! WHAT? No security? Drug deals going on in parking lot all day! Garbage in big bin every night in front of elevators stunk so bad. Rats in it the last night we stayed. It is and will be one of the worse hotels you have ever stayed at. You heard it here! The good reviews are put on here by managers and employees or people who love filth. Don’t trust them. Keep kids away. VERY DANGEROUS!!! Half a star and thats being nice. Place should be condemned!!! Please Please Please believe this one. You will regret not trusting me. Whoever is in charge of this location should be demoted to maid service. HORRIBLE!!!

Congratulations, Jessup Red Roof Inn, the experience you’ve provided was bad enough to convince me to sign up for a Unilocal account and share my misadventure with the world. Well played!
Upon our nighttime arrival we checked in and were presented with keys to a room on the 3^rd floor. We stepped into the elevator and were immediately greeted with the smell of must and urine… not off to a great start. We checked out the room and were greeted with a similar strong musty, mildewy odor, as well as a hot, humid atmosphere. We figured it was due to the room not being rented out for some time.
We went downstairs to get our bags from the car and when we returned upstairs… our keys no longer worked. I went back downstairs and the front lobby clerk reprogrammed them. Went back upstairs, still didn’t work. My friend went downstairs with the keys again, came back up… still nothing. He went downstairs again to ask for another room and brought the hotel clerk back who checked with his master key, and nothing again. After about 15 minutes the clerk came back up and checked us into another room… which was likewise hot and musty. The one bright note was that Abdul, the clerk, was very apologetic during the entire experience and helped us carry our bags over.
After putting on the air conditioning unit the room began to cool, but the musty smell persisted, in the towels, in the bedding, shower curtain, carpeting, etc… pulling the covers off of the bed revealed crumbs and short, curly hairs… UGH.
For those looking to book a stay here… do yourself a favor. Kick in the extra 30 dollars or so a night and stay in the nearby Holiday or in the airport district. As for myself I won’t be staying in another Red Roof Inn again.