Vincent’s Drug Store

I guess I should have read the reviews before we stopped in here for ice cream because they are spot on. There wasn’t a long line but the two sundaes and one cone we ordered took a loooong time to be prepared. When the girl handed my daughter the cone she let go before my daughter had it and it went all over her hand. No apology given. My mom asked for coffee ice cream in her sundae and they made it with vanilla so then she had to wait longer. My sundae was fine but they obviously grabbed the cherry and then the spoon because the spoon had cherry juice all over it. Gross.

Food was sub par. Service Was even worse. Pretty frustrating when paying and they turn an iPad to you to sign with a selection of tips to choose from. Not knowing what to expect but after choosing 20%, I had to retrieve my own food from the counter, get my own refill and bus my own table. Doubt this place will make it.

We stopped here for lunch — service was slow and the food was really disappointing. I would not recommend it to anyone visiting Freshfields Village.

Needed a quick lunch, and stopped in this place and won’t be back. Food was mediocre at best at a place I was at least hoping could do greasy right. Had the steak and cheese and regretted that decision. Service was also slow but that may just be the Northeast in me!

After roaming around this little island the hubby and I discovered we could get ice cream here or some other name brand place. The hubby and I are always willing to support and try mom and pop shops, so in we went! We went to the counter and reviewed the menu on the chalk board and then a waiter offered us a paper menu. We finally decided to order a sundae and a root beer float. While waiting I decided to roam around the pharmacy. They had your regular pharmacy items along with a few souvenirs and other cute gifts. I ended up purchasing post cards. They have really neat wooden post cards that I purchased, along with regular post cards. After roaming around the store for quite a while and checking out, I came back and the hubby still didn’t have his ice cream. After waiting a few more minutes (total of 15 minutes – in a not crowded place) we finally got one of our orders. After a couple more minutes the hubby had to go remind the cashier we ordered two items and they prepared it in less than 1 minute. We really enjoyed the Sunday, it was really good and the toppings made it amazing. My root beer float was also really good. Made me feel like a kid again when my grandma used to take me for floats. The ice cream here is really good, but there are not a lot of ice cream flavors and the service needs to go faster – other than that good place to get some old fashion ice cream.

Cute place. Food was good. A little disorganized and I felt like they needed some additional staff.

Every year we always stop in here for a bite to eat. While the food is pretty good (it’s definitely improved a lot) the ice cream is what really brings us back every year. The Peanut Butter Blast is our favorite!

Vincent’s does not even deserve to receive one star. Came here as a family of five. The restaurant was completely empty… We were the only ones there. We all ordered malts and lunch. The order time took about ten minutes. The poorly qualified staff prepared four out of the five malts right. The last malt, which was supposed to be chocolate was strawberry. We just accepted it. After waiting patiently for 40 minutes for our food, we asked when it would be ready. They forgot to make it. We asked for a refund and it took them just as long to figure out how to give us the money back. The service was so terrible I though I was being gaged for some kind of show. Stay away!

Upon walking in, the rude girl at the counter made severely snobby remarks to our family and continued talking loudly throughout our time there. While sitting at our table waiting on our food we noticed the kid cooking our food was wearing gloves, but constantly running his hands through his greasy hair over the grill! I would never recommend this place, in fact, I am in awe that it remains open. Terrible customer service from the 3 kids that appeared to be the only employees. we were told a manager wasn’t there and I wonder if there even was a manager?

We went to Vincent’s during the first few years the store had opened. We have wonderful memories of brown cows and burgers after spending a day at the beach. Our 3 boys also have great memories of this place.
Unfortunately, yesterday and now today those memories have been stained by extremely poor management. Yesterday my wife, 4 children and a son’s girlfriend, came off the beach at 4:15 to make sure we had time to go Vincent’s before they closed at 6PM (I checked the hours of operation). We arrived at 5:05, and the young man at the counter politely said we close the grill 1 hour before we close for business. Immediately the young girl working with him poured water on the grill and began cleaning it, enforcing the fact that they would not a accommodate us with a burger order for the family. We left extremely disappointed.
Day 2, an opportunity for Vincent’s to get back in our fond memories, only to be disappointed again. Our food was overpriced, especially for the horrible portions and serviced we received. Brown cows for $ 4.75 with 1 scoop of ice cream and half glass of root beer in a plastic cup. Promised pickles came reluctantly after 5 requests and dirty looks. Food was served with a bad attitudes, by 4 young kids who could care less about customer service, quality food, or much of anything but waiting for closing time.
Boo to the ownership if something doesn’t change at this great throw back joint with so much potential for good food and good memories.

The breakfast was decent, although there weren’t a whole lot of options on the menu. I was hoping to have an omelette and it seemed strange that it wouldn’t be on the menu at a place that is a diner set up. I also agree with earlier reviews too that the staff wasn’t very helpful and seemed like they didn’t want to be there.
I got the Southern Breakfast, which was decent and consisted of scrambled eggs, bacon and hashbrowns, which I replaced with extra bacon. I’m glad I got a double-​bacon portion because I thought there was barely enough bacon and can’t imagine what a single portion must have looked like. The eggs were a good size though. The coffee was kind of meh.
While it is a cute setup, I think the food is a little overpriced for what it is and the limited choices. Also, the drug store portion of the place is pretty empty and is missing plenty of key drug store staples. It almost makes me feel like the «store» portion is more for show than to provide useful items, though they do have things like Advil, hair ties, sunglasses and sunscreen.
I probably would not want to eat there again considering the better options all around it.

Nice atmosphere.
The food is not impressive, and the pricing is outrageous for the food you get. Also it takes close to an hour to receive the food you have ordered and already paid for. If you are in the John’s Island area and you want a good burger, make the trip to Charleston.

I have to agree with the other negative reviews. We had high hopes for this place given the cool old time pharmacy soda shop, but as soon as we walked in we were greeted with frowns and not even from a hello from the employees.
Even worse was the food. Worst cheeseburger ever, the bun had way too much butter slathered on each side. The fries were standard and not bad. The chicken sandwich was pretty good, but the kids chicken fingers were terrible.
If they could improve there customer service and food this would be a really neat place. However, we are not willing to give this place a second chance based on the poor experience we had.

I love the décor it is great I am going back soon for some ice cream the day I was there I got a tervis cup it was cute the only thing I didn’t like about it wad all the cups had on the other side it had there logo that couldn’t come off I was upset :(.

Ugh, décor cool. Food awful. It might have been the worst burger I have ever had. Actually, I’m not sure it was even beef? Skip this place unless your looking for a shake or malt.

Down here in Seabrook Island for vacation and it is awesome down here! Wonderful gated resort community! Good Cheeseburger and neat decore and atmosphere. Full service pharmacy, drug store and soda shop. Have not had ice cream here yet, but I am hoping to before the week is over. Little pricey, but everything here seems that way.

You know the old drug stores that you only see in movies these days? The ones where you can get a milkshake with your perscription? Well that’s what Vincent’s is desperately trying to be — and they fail miserabley. The drugstore side has a pescription counter and a few over the counter medicines and a whole bunch of unabshed tourist crap. In the diner area there are a few tables. The menu consists mostly of ice cream with a few sandwhich type things as well. The fact that you have to order at the counter should have been a clue that the service was going to be crappy. Our milikshakes sat on the counter for a few minutes while other people’s food was brought out — finially one of our group got up to collect them and had to remind the girl behind the counter that we hadn’t paid yet.
My favorite part was the straw canister that was filled with paper wrapped straws; the paper made the straws long enough that they didn’t fan out when the canister was opened.
The entire experince was utterly forgettable.