Worked with Mark, spoke also with Thomas the store manager. They were both very knowledgeable, very respectful, and very helpful! They walked me through the process of picking out a mattress that was appropriate for ME, not one that was necessarily the most profitable for the business. I never felt pressured, or sold to. I’ve had the unfortunate experience In the past with other sales people in other mattress businesses and felt like I was dealing with a used car salesman. My experience with The Sleep Zone Mattress Centers was a good one, and I will be returning and referring others in the future.
Brent A.
Évaluation du lieu : 5 Johnson City, TN
TL;DR — Great shopping experience! Mark, the owner, was a pleasure to work with. He asked what we were shopping for, what we wanted to pay and showed us a mattress that met all our needs and came in under budget. After two weeks sleeping on our new King size memory foam bed, we couldn’t be happier! Full Review: After having had a good experience with SleepZone when we bought our last mattress, my wife and I decided to visit there again now that we were in the market for a King size bed. After working with another customer for a few minutes Mark, the owner, came over and said hello. He immediately recognized us from our last visit(eight years ago) and asked if we’d bought a bed from him prior. We confirmed that was indeed us and reintroduced ourselves. Once again, we had a terrific shopping experience here. We told Mark we were looking for a firm, King size mattress and that we needed to be frugal(our first child was born recently so every dollar counts these days). He immediately took us to a memory foam bed a full hundred dollars below our upper limit. We laid on it and both loved it immediately. He suggested we try two other options(one that was slightly less expensive and one that was more) but his first recommendation was exactly what we were looking for. We sat down to set up the financing and delivery and were out of the store in less than an hour. This being our second positive experience here, my wife and I recommend SleepZone without reservation. We love our new mattress and appreciate the great customer care we’ve received at this store.