I’ve gone to Dr. Fritz for the last couple years for everything from regular check ups to pink eye emergencies. He’s a fast talker– definitely not the kind to hold your hand and take his time. But I don’t mean that in a bad way. He’s kind of like a hummingbird. He knows his stuff, he gets to the point, and he’s gone. He’s also brutally honest. The whole staff is. I’ve mentioned wanting new glasses and he’s told me he will have the prescription ready to go for me and he «doesn’t care» of I buy my glasses there. He seems more interested in taking care of your vision than selling you stuff. He’s also told me my prescription didn’t change enough for me to NEED new ones but I could get them if I wanted. Phil, the contacts guy(I’ve only ever spoken to him about contacts) is funny, personable, and again, honest. I have the same prescription in each eye but don’t wear contacts regularly. He sold me one box. Just one not a bunch. Not that standard year supply that costs a couple hundred and you must get all 23 boxes in order to be eligible for the $ 5 rebate. Just one and said based on my use it should last me 6 months. He also sold me a brand of contacts that I’ve never heard of but after he listened to my comments and concerns knew exactly what to recommend. And he was right. Love my contacts. Staff is friendly and courteous. Never had any billing issues. I bought my frames online and brought them in and they put basic lenses in for me. Again the honesty; the frames lady asked if I wanted regular lenses or «all the extra stuff that just makes them more expensive» lol Okay then. Turn around time was about a week as they had to be sent out. Dr. Fritz was the only one to diagnose my repetitive bouts of pink eye as being related to my seasonal allergies and not poo particles in my ocular cavity. Also, they are not kidding when they tell you to call them when you arrive with pink eye. Call from the car, someone comes out opens all doors and takes you straight to a room. Slightly disconcerting but I appreciate the thoroughness. Means they’re doing it with everyone else too. I’d rather wait a week and get knowledgable, honest service than be sold a ton of stuff I don’t need just to get my glasses in an hour.