Primary Care Joliet

Whatever you do, do not get seen by dr. petal. He was very rude and yelled at me when I was trying to follow his instructions to get my womanly exam. I’ve never felt so uncomfortable and mistreated by a doctor in my life.

I came to your facility for the first time on 1-​7-​2016, I met with Allison Curran, P.A. I was thrilled with how she wanted to get to the bottom of what was going on with my stomach issues. She told me to get blood work done, and I did so on 1-​9-​2016. The young man who was sitting at the reception desk, I told him I needed blood work, and he told me to sign in. Maybe he did not hear me real well because he was wearing headphones. I am a new customer/​patient I did not know that there was 2 sign in sheets. I was not informed of that by the young man. After of an hour of waiting I asked him, what was going on. I was not rude in any way. He did not ask my name, he just told me that there was people ahead of me some of which had appointments. I asked him, if I could make an appointment for labs. He told me that I could either sit down and wait or leave. I was pretty shocked because I work in an office and would never ever speak to someone like that.
I was finally called back into the Primary Care area. I explained the situation the young lady and she called in Linda Hushaw, APN/​CNP and the situation was explained to her, she went out of her way to help me get my blood drawn immediately from the lab area.
It is truly a shame to have some of the nicest people at your facility only to be ruined by a few bad apples. The person that sits at that desk is the face of your business and it is not doing you any good to have headphone wearing rude people in that position.

I would not even give a star. 2 healthcare professionals that I have had the most trust and respect are no longer there. One, Dr Wadowski, passed away (may he rest in peace). Then I found trust in nurse practitioner, Jennifer Panning, and I called to make an appointment to find out she is no longer there. I called Friday to schedule an appointment with nurse practitioner Linda at the Rte 53 office on Monday, today. I drive from Coal City to the Rte 53 Joliet office. I walked in there and there was 1 receptionist for a standing room only office. I sign in at 11:30 am for my noon appt and stand by the wall. The receptionist was getting no help and had several things going on. With 2 sides of waiting rooms full, they can’t afford another receptionist? I finally get to sit down waiting for my name to be called. Its 1pm now and I didn’t get called back but people that had appts after me were. I tell the receptionist. She asks if I’m a walk in and I said no, I signed the appointment check in. I had even asked her when I came in if I signed the check in. Well I get taken to register. Told they had no record of my appointment. For the reason I was there I preferred a female Dr but they gave me a random male Dr. Then I get taken to another packed waiting room. I sat there for over an hour. I ended up leaving because I had to be home for my kids. This was the worst Drs appointment ever. I wasted my time and gas to wait for a non existent appt. I will be changing my primary care from now on. Not one that forgets your appt and just puts you with a random Dr. Very disappointed.

This specific to the Joliet location. Wilmington is fine thanks. My problem is that they claim all the computers are linked but when you try and get pain meds at Joliet they claim you NEVER had them before… I have been prescribed a medicine for many years and get it routinely out at the Wimington facility. I don’t understand that all other meds show up except the pain meds. Either the flat out lie to you or something is truly wrong…

I received a call from this place telling me that I was seen in the ER at Silver Cross Hospital and that any time someone is seen in the hospital it is recommended they see a primary doctor afterward.
I was concerned that they knew my medical history and that I was at the hospital in the first place. I asked how they knew any of this information and they told me their doctors are on staff at Silver cross so they can get this information.
Are they really hurting for business this bad that they have to make «sales» calls after you go to the ER? It really seems like an abuse of privilege to me.

Dr. Shah and his entire staff made me feel comfortable and at home! Not only are the facilities great, but they are efficient – great for people with busy schedules. I would recommend Dr. Shah or any of his colleagues if you’re looking for a great physician!