I never actually met Dr. Renuka, but my experience at the office was pretty good. There was some confusion right off the bat as to whether they could see my 4 month-old daughter, which was a bit discouraging. Upon checking in the receptionist was sure that we couldn’t be seen. When I originally called to make the appointment the girl on the phone said that they DO see newborns/infants but the receptionist was adamant that they DON’T. I was not very happy as I took the day off of work but then a nurse came out and said we could be seen since it was just a simple rash. I could tell the receptionist was discouraged as there doesn’t seem to be a clear policy on when they are able to treat infants. She seemed embarrassed and clearly upset but I knew it wasn’t her fault. Regardless, I’m glad I stuck around because they were able to accommodate us. We ended up seeing a PA and she was attentive, kind, and very informative. I knew my wife would have a million questions regarding the exam so she told me she would follow up with her over the phone which she did. I certainly appreciated that. And even though we were there for my daughter she took a minute to look at a skin tag on my head that popped up out of nowhere. That was nice! We’ll definitely be back for further skin care :)
Ramone B.
Évaluation du lieu : 5 Crest Hill, IL
An ear keloid led me to this office. While I was there the nurse asked me if I had any other issues so I brought up my dry scalp, and I was issued a prescription for it which was cool. I mentally prepared to get this mushroom growth off of the back of my ear which drove me insane. I was absolutely self conscience about it, and not really sure why I waited so long to take care of it. The staff was really nice. The nurse who actually did my procedure was cool. She gave me a couple shots in my ear(the first one stung like a MotherFu**er, but the next ones weren’t so bad because the medicine started to take effect. I waited about five mins after I received the shot before the nurse chopped the keloid off. She was sitting next to me and I asked her«When are you going to start cutting?» To which she quickly replied with«I’m done!» I didn’t even realize she started! That was fine with me. Quick, fast, and in a hurry. I was bandaged up and sent on my way. I loved that they have a basingers pharmacy in the building so I didn’t have to go anywhere else, they filled my prescription and I was free to go! I will continue to use this place for my dry skin issues. Check them out!