This is the worst Subway ever. No matter what time of day I visit or how busy it is or is not, the employees are rude, slow and lazy. They talk more to each other than they do to the customer. I had stopped coming here even though it is closest to my house but this time I was in a hurry and reluctantly stopped in. No one greeted me, the one girl stayed in back while I waited for the other to finish with another customer. She finally came over and said, «what you need?» She never spoke to me again during the whole ordeal. Instead of asking what I wanted on the sub, she looked up at me and shrugged. I had an errant green pepper on my sub(I did not order green pepper) and the knife she used to cut it in half was clearly dirty because I got home and there was marinara sauce on my tuna sub! Definitely NOT coming back here. EVER. ZEROSTARS!
Bobby S.
Évaluation du lieu : 5 Joliet, IL
I love subway. This branch has some of the nicest people. And, they listen to my sammy orders. When I ask for something like extra pickle, the sammy maker wants to know if this is enough or if I want more. That is cool. No other subway person has done that before. And, this branch, every sammy makers asks that question. I know it is their job to make my sammy the best that I want. But, it feels nice that I am getting exactly what I want. Three cheers to the staff and management. The store is always clean. The staff keeps up with all the foot traffic. During it busy times I love the smell of the baking bread. The last time I was there during a lunch rush someone spilled a large drink on the floor. With the long line she asked to be cut in and let the staff know about the mess. One of the makers told her thank you for letting him know. Finished and passed it down the line and then went to clean it up. Asked the lady that spilled the drink if she was ok. And, if she need anything. Half of her sammy was wet because of the spill. The guy walked up and told a maker to make a fresh sammy for the lady. That was so cool. I would give this store 6 stars if the delivered. 7 stars if they had internet sammy ordering like other branches do.
Mark J.
Évaluation du lieu : 1 Joliet, IL
This subway location is terrible. The staff is not friendly, nor do they care about the customers wants or needs. I was very rudely treated. They told me they were out of soup, when they advertise heavily about adding soup to your order. I felt like my concerns were dismissed. I would not recommend this location of subway.